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Phoenician Resort - Broadbeach

24 - 26 Queensland Avenue, Broadbeach, Queensland 4218, Australia (Formerly Mantra Phoenician- Broadbeach)
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Phoenician Resort - Broadbeach
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Phoenician Resort - Broadbeach
Phoenician Resort - Broadbeach
Phoenician Resort - Broadbeach
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639 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My son and I stayed at the Phoenician Resort for the weekend of Supanova and it was really comfortable. The rooms were spacious and close to everything. The staff were friendly and helpful. If we stay at the Gold Coast again we will definitely choose the Phoenician Resort.

Was this review helpful? Yes
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi Kent, Thank you for taking the time to write this delightful review from your stay at the Phoenician Resort Broadbeach. I appreciate the kind words you have said. We take a lot of pride in the service we provide and I am proud and very lucky to work with a great team here at the hotel. I am pleased... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at The Phoenician. The room was excellent, roomy, very clean and well set out. All facilities are great with the indoor and outdoor pools, spa, sauna and gym. The location is fantastic - the beach is just a few minutes away, restaurants at the door, coffee shops and shopping centre close by. This is our... More 

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Sunshine Coast
Contributor
14 reviews 14 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great Family Weekend at the Phoenician! Stayed in a 2 Bedroom spacious unit close to everything. 2 large bedrooms each with own ensuites great for teenages. Walking distance to large choice of excellent dinning, ice-cream & coffee shops, woolworths for groceries and beautiful beach. Teenage boys loved the pool, heated pool, gym and sauna. Can't wait for our next visit.... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed a relaxing stay at The Phoenician. The rooms are excellent, very spacious, very clean and very well designed for a family of four. Loved the layout of two separate entrances. The facilities of the hotel were superb with indoor and outdoor pools, spa, sauna and gym. You could not ask for a better position, the beach being a... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi Julie, Thank you so much for your lovely feedback on the Phoenician Resort. We are so happy to hear you enjoyed the location, apartments and the wonderful staff. Please have a look at our upcoming specials on the Phoenician Resort website. We look forward to your next visit. Kind regards Phoenician Team 07 55858888 More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic location close to everything you need dining, entertainment wise and fabulous beaches. Went to show at Jupiters Casino that was great, the Phoenician is close to trams and buses also pedicabs service this area of Broadbeach.

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi, Thank you for your lovely feedback. We do have a fantastic location here in Broadbeach as we take up the whole of the café strip. We look forward to your return sometime in the near future. Kind regards Phoenician Team 07 5585 8888 More 

New Zealand
Top Contributor
104 reviews 104 reviews
35 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here over Easter for the second time (last time was three years ago). We were a couple with young adult daughter and stayed in a one bedroom apartment with a pull out couch. We were given an end of building apartment (2303) - which is slightly larger - which was appreciated given the couch sleeping arrangement. The apartment was... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Thank you for your review. We agree that the position and facilities at the Phoenician Resort are hard to beat and we look forward to welcoming you back to the Phoenician on your next visit to the Gold Coast. Please call 0755858888 visit our website for upcoming specials. More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Check in was great, via Broadbeach Holiday Rentals. We were is room 1611 in the East Tower. Apartment was spacious with everything we needed. Very happy until midnight on Good Friday when East nightclub music starting pumping. As the apartment was on the end, the base doof doof made sleeping impossible until almost 4am. This continued for the next 2... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi, Thank you for your review on trip advisor. Please note this was not booked through the Phoenician Resort. You have booked through an outside agent. Please book direct next time for a fantastic offer on 07 5585 8888. Kind regards Phoenician Resort Team Check out our upcoming specials on our website. More 

Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely stay at The Phoenician over Easter. Acommodation was superb and the location to everything is terrific. Shopping, beach, restaurants, Casino are all at your fingertips. We stayed in a 1 bedroom apartment in the North Tower 5th floor with a partial ocean view. Apartment was all you could wish for, tastefully decorated and heaps of cupboard space... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Thank you for your fantastic feedback. We would love to see you back at the Phoenician Resort. We have an amazing offer coming up if you're interested........ MAY MADNESS IS BACK.......... 25% off all One Bedroom Apartments 25% off all Two Bedroom Apartments Please call 07 5585 8888 for more information. * Conditions Apply. Kind Regards Phoenician Resort 07 5585... More 

Gisborne, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

The Resort is situated in a very handy location close to many restaurants , shops, beach and Tram to other parts of the Gold Coast. The front reception staff are very helpful and friendly and go out of their way to help with any needs you may have. I would highly recommend this Resort to anyone wanting value for money.... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi Lynne, Thank you for your review on trip advisor. Here are some of the many facilities offered to our guests: Indoor & outdoor swimming pools Sauna Spa Gymnasium Barbecue and entertainment areas Security lifts Tour desk Underground security car park Games room You can beat the heat in one of our pools, enjoy a relaxing sauna, work out in... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Tried to use the gym twice now and both times parents had their children in there playing on the machines. Tonight was the last straw with the gym looking like a daycare. Room was nice , no view from the 2nd floor north tower but could have got better on the coast for the money. Staff were friendly enough but... More 

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ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review

Hi Gracejb, Thank you for posting this detailed feedback from your recent stay with us. I apologise that the views from your room were not as expected. It seems you were staying on one of the lower floors of the hotel, it is a shame that on this occasion we were unable to allocate you to one of the higher... More 

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