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All 22 Broadbeach hotels

Jupiters Hotel & Casino Gold Coast

5.0 of 5 Hotel   |   Cnr Gold Coast Highway & TE Peters Drive, Broadbeach, Queensland 4218, Australia
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Ranked #16 of 22 hotels in Broadbeach
Certificate of Excellence 2013
A recent review
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717 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Queensland
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

A friend and I have spend a few girl weekends away here and love it. The service has always been outstanding and all the staff have been friendly. Have eaten in most of the dining areas and have always enjoyed the meals. Prices are comparable to other places of such ratings. Looking forward to staying again next week to see... More

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Perth, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We travelled from Western Australia to celebrate our 2nd wedding anniversary at Jupiters, this was made known to staff when making the booking so we were surprised to find we were given a room with twin beds! The hotel is in need of a make over as it looks very tired and dated, showers still have plastic shower curtains! The... More

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Sydney, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Jupiters in Mar 14 for 2 nights. The standard rooms look modern, but the bathroom is a bit small and seems more dated. The hotel itself has many restaurants, we ate at Spinners (more casual setting) and another Italian restaurant and both were good. The casino floor is not huge, I am not a punter so that... More

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Casino, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stay at Jupiters regularly and have never had any complaints, however, I have never had any reason to look under the beds. This stay I was looking for a misplaced item and had the misfortune to have to move the bed. Under the bed was filthy. Plastic containers, lids, and thick dust. Think housekeeping need a talking to.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed at a lot of hotels around Australia during our holidays. I found that at Jupiters is a let down with their décor and facilities as a 5 star hotel. Not up to standard for what you pay for and the food and service at their café spinners is just awful. Staff is not interested at all. Bad experience.

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We were pleasantly surprised by the standard of the rooms and great price. We managed to get a last minute deal and the room,service was great. Restaurants are quite good too and the outdoor pool was just beautiful.

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Singapore
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite some bad comments (eg. old hotel, etc) in tripadvisor, I booked a room in Jupiters hotel for 3 nights in mid Mar14. With the price I paid (around AUD 128 per night), I didn't expect it would be a 5 star hotel. I didn't expect much with the hotel. However, it turns out that things are much better than... More

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JupitersManager44, Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear Beaniee, Thank you for choosing to visit Jupiters Hotel and Casino Gold Coast and for taking the time to provide feedback regarding the positive aspects of your recent visit. I was delighted to read that you were able to obtain a fantastic rate for your stay with us. We have so many competitive rates available through our website www.jupiters.com.au... More

Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I wanted a night away and chose the casino as we figured everything would be in 1 place. A definite bonus is free parking. Check in was a quick process, although not on ground level, which makes it interesting to find. There is a selection of dining options. We chose in room dining and the food was... More

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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

lost count of how often i have stayed at jupiters it was conrad jupiters when we first stayed,it was and always is a great holiday great staff and great rooms.we reckon you can not beat it and we have stayed in quite a few properties in broadbeach.we were there from the 16th march good fun

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JupitersManager33, Hotel Assistant Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear Cliveme, We are delighted to hear your recent stay with us was so enjoyable and we thank you for taking the time to provide this review. We love to welcome back our return guests and thank you for continuing to come and stay with us. We look forward to welcoming you back again in the future. Kind Regards, Melissa... More

Perth, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

On arrival greeted with smiles and reception was excellent! Read trip advisor saying it was very slow. Well we were served straight up which was wonderful after a flight from Syd . We definitely be coming back to this wonderful hotel.

Was this review helpful? Yes
JupitersManager33, Hotel Assistant Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear Jacharina I, Thank you for choosing to visit Jupiters Hotel and Casino Gold Coast and for taking the time to provide feedback regarding the positive aspects of your recent visit. I was delighted to read that your time with us was very enjoyable and please be assured that your feedback provided regarding our exceptional reception staff has been forwarded... More

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Additional Information about Jupiters Hotel & Casino Gold Coast

Also Known As:
Jupiters Hotel And Casino Gold Coast
Conrad Hotel Jupiters
Conrad Broadbeach
Conrad Jupiters
Broadbeach Conrad
Jupiters Hotel & Casino Gold Coast Broadbeach
Address: Cnr Gold Coast Highway & TE Peters Drive, Broadbeach, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Broadbeach
#11 Luxury Hotel in Broadbeach
#11 Family Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jupiters Hotel & Casino Gold Coast 5*
Official Description (provided by the hotel):
Positioned amongst seven stunning acres of landscaped gardens, Jupiters Hotel & Casino is ideally located on Broadbeach Island, just minutes from the heart of Broadbeach. Discover some of the world’s best beaches, only a short stroll or monorail ride away or revel in the nearby Pacific Fair and Oasis shopping centres. Alternatively, relax in 5 star luxury with Jupiters’ award-winning pool and spa, or for a touch of indulgence, a massage or treatment at the beauty salon. Offering a range of first class entertainment, including 7 restaurants, 8 bars, a stage show spectacular and the never ending excitement of the casino, Jupiters combines world-class facilities and 24-hour entertainment with the luxury of an international hotel. 592 rooms provide sweeping views of the Pacific Ocean and Gold Coast Hinterland. Executive rooms offer exclusive lounge privileges, while select indulgent suites and penthouses provide expansive sun terraces. With so much under the one roof, what will you get up to. ... more   less 
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