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Bel Air on Broadbeach

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2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Mantra Bel Air)
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Bel Air on Broadbeach
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Bel Air on Broadbeach
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236 reviews from our community

Traveler rating
    139
    74
    14
    6
    3
See reviews for
90
77
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (60)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (49)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My partner and I just spent two nights at Bel Air on Broadbeach after purchasing a Wotif Mystery deal. It was a great experience! It didn't feel like we were in a cheap hotel room, it felt like home. We enjoyed the gorgeous pool, spa and indoor pool as well as a great view from our high level room. We... More 

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Cowra, Australia
Top Contributor
78 reviews 78 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My brother and I recently holidayed on the Gold Coast and stayed at the Bel Air. From the moment we arrived (after hours) we were provided with excellent service. I would particularly like to compliment Catherine and Kylie who were amazing and went out of their way to assist us during our stay. The 1 bedroom apartment we stayed in... More 

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Cambridge, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We have just returned from a 10 day holiday with our 10 year old grandson, what can I say the rooms were just fabulous with views to die for. The 'welcome back' bottle of red wine with the wee note was a lovely touch... please keep doing what you are doing because you are making some of us very happy... More 

Was this review helpful? Yes
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear 775gilvray Thanks so much for your wonderful feedback. it is very rewarding for our team to see reviews such as this as such satisfaction is what we all aim for. We look forward to hosting you many more times in future! Best regards Mark Small Managing Director More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I took my Mother on a holiday and stayed at the Bel Air Broadbeach the reception was very helpful and my mother could swim in the heated indoor pool the accomdation was beautiful i was in a 2 bedroom apartment and parking was in the building. The shopping centre was just across the road and the Motel still within reach... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Margaret Thank you for writing such a glowing review of our resort. We are thrilled to hear you enjoyed your stay so much and look forward to seeing you again soon. Best regards Mark Small Managing Director More 

South Australia
Top Contributor
67 reviews 67 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked two rooms and two bathrooms for a price that demanded better - in fact any service to the room would be more than we got! The room itself was fine, clean and had most of your facilities: full kitchen, lounge, bathroom with a bath, balcony views to the sea and towards Broadbeach ( in our room). We were... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Guest I am sorry to hear you were somewhat disappointed with your stay. It is important that you understand the difference between apartment style accommodation and hotel style accommodation on the Gold Coast so that you are not disappointed again in future. When booking self-contained apartment style accommodation such as ours, you have the benefit of self-catering facilities such... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just completed our second stay at this complex. Grounds, gardens were again very clean and well cared for. Pool and BBQ areas and their garden surrounds were very inviting allowing you to bask in the sun or take cover in the shade. The staff are very personable, friendly and most obliging. The smiles are genuine! Lastly but not... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Andrew Thanks for taking the time to write such a great review. Hopefully this is the second of many more visits to come. We look forward to the next time you visit us. Best regards Mark Small Managing Director More 

Sydney, Australia
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We come to the air apartments every year and they are great. Great location with fantastic views. Close to shops and restaurants which is really convenient. Close to the beach and opposite the surf club which is convenient and good for s family dinner

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Bronte Thank you so much for your continued support. We value our repeat customers such as you very highly and look forward to seeing you again soon. Best regards Mark Small Managing Director More 

Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location and with the trams now available there is easy access to Surfers Paradise. We have been really happy with our stay at Bel Air, staff are really friendly and there is enough to do keep the kids entertained! Big outdoor and indoor pools + spa and bbq areas! Highly recommend

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Alayne Thanks for taking time out to recommend us to others. We are thrilled to hear you enjoyed your stay and hope you can come back again soon! Best regards Mark Small Managing Director More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner & I enjoyed our one week's stay at our suite on the13th Floor apartment very much. Bel Air is in a good location with access to buses and trams directly across the road, Jupiters casino and Pacific Fair shopping centre are a short easy walk away. Our apartment was well set up with all amenities and a very... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear MuzzLynn We are thrilled to add you to a long list of Kiwi guests who love coming to Bel Air! Thanks for taking the time to write such a positive review. Come back and see us again soon! Best regards Mark Small Managing Director More 

Victor Harbor, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family only had a short stay at Bel Air it was fantastic ! We had the 3 bedroom sub penthouse with views of the Gold Coast from every angle . The apartment was spotless and beautifully decorated. I had a request on arrival, rang reception this was no problem and attended to cheerfully and promptly . Bedding was very... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Thank you Emily, we are thrilled to hear you had such a great stay with us. We have only just turned the pool heating on for the cooler months so it will be warmer again now. Why don't you come back and see for yourselves! We would love to host you again soon. Best regards Mark Small Managing Director More 

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