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Bel Air on Broadbeach

Certificate of Excellence
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2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Mantra Bel Air)
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20% off room rate
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Bel Air on Broadbeach
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Bel Air on Broadbeach
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244 reviews from our community

Traveler rating
    143
    78
    14
    6
    3
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93
79
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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  • All months
    (244)
  • Mar-May only
    (68)
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    (64)
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    (63)
  • Dec-Feb only
    (49)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just love staying at Bel Air. My favourite place on the coast. And the indoor pool is perfect regardless of the weather. Customer Service great yet again and the room was immaculate. Even had the right sized coffee mugs!

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in the 3 bedroom 3 bathroom penthouse for a ladies weekend away - the room was beautifully clean as was the whole resort. We really enjoyed our stay and used all the facilities. We had an issue with the TV and internet but the reception staff were quick and happy to help even though the maintenance crew had left... More 

Was this review helpful? Yes 1
Cairns, Australia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd stay at the Bel Air. The 1st time was with my family & we stayed in the North tower over looking the beach. If you do intend to spend time in the apartment this is the better view. This time I was in the Central Tower over looking the pool. Voices carry from the pool area,... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Elayif Thanks for taking time out to give us such a glowing review. Let's not leave it a decade before you come back again! We would love to see you sooner than that. Best regards Mark Small Managing Director More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff were very helpful, their attitude was excellent and accommodating. The hotel car parking was easy and ample. The room was very well presented. Facilities were great. In all a great short stay.

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear paverte Thanks for this excellent 5-star review. The only thing we need to change for next time is to make the short stay a long stay! Let's do that soon - we look forward to seeing you then. Best regards Mark Small Managing Director More 

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned to stay (stayed years ago) at the Bel Air after seeing the great reviews. We chose a 2 br Sub Penthouse which was on the 17th floor. It was really lovely! Great size, balconies and views towards the ocean and back towards the mountains. Parking was a breeze, right near the lifts. We used the heated indoor pool... More 

Was this review helpful? Yes 2
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear redshoes_007 Thanks for writing such a comprehensive review. It certainly sounds like you made the most of your time with us and we are very glad that you are going home happy. Come back soon! Best regards Mark Small Managing Director More 

Senior Contributor
31 reviews 31 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here with another couple and we had a bedroom each with our own bathrooms which was great. Very central to a lot of things. Walk to Dracula's, Pacific Fair, bus and train and Casino. Clean and tidy. We had a problem with the dishwasher and it was fixed immediately. I would stay here again for sure.

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Trish We are thrilled to hear you enjoyed your stay so much. Thanks for taking the time to provide such great feedback! We look forward to seeing you again soon. Best regards Mark Small Managing Director More 

Cleveland, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband I have just spent 2 nights at the Bel Air on Broadbeach - excellent value for money. Very friendly staff, clean and well appointed units. The lorikeets came for a visit on the patio and even they were friendly! We will return and recommend to our friends!

Was this review helpful? Yes
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Jan "We will return and recommend to our friends" is music to our ears! We are thrilled you has such a wonderful weekend with us and hope to see you again very soon. Best regards Mark Small managing Director More 

Highfields, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

One night is not long enough! Have only just checked out and we didn't want to go... Great Staff, great service and the superior apartment was beautiful! Transport just across the road and on-site convenience stores. Will definitely be back - next time it will be a longer stay! Thank you Bel Air! 😊😊

Was this review helpful? Yes
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Kris What a shame you could not stay longer this time! At least it sounds like you made the most of it. We would love to have you back again soon for a longer stay. We have some fantastic rates at this time of year! Best regards Mark Small Managing Director More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My partner and I just spent two nights at Bel Air on Broadbeach after purchasing a Wotif Mystery deal. It was a great experience! It didn't feel like we were in a cheap hotel room, it felt like home. We enjoyed the gorgeous pool, spa and indoor pool as well as a great view from our high level room. We... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear natmul We are thrilled to hear that you had such a great experience with us. It is a well kept secret that this is one of the best times of the year to holiday here in Broadbeach with the temperature still in the high 20's (including the ocean temp) and some great bargains to be had. I am pleased... More 

Cowra, Australia
Top Contributor
86 reviews 86 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My brother and I recently holidayed on the Gold Coast and stayed at the Bel Air. From the moment we arrived (after hours) we were provided with excellent service. I would particularly like to compliment Catherine and Kylie who were amazing and went out of their way to assist us during our stay. The 1 bedroom apartment we stayed in... More 

Was this review helpful? Yes 1
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear quinni_224 Thanks for taking the time to write such a great review. I know Catherine and Kylie will be thrilled to hear that you appreciated their service. We all look forward to seeing you again soon. Best regards Mark Small Managing Director More 

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