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Bel Air on Broadbeach

4.0 of 5 2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Mantra Bel Air)
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Bel Air on Broadbeach
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Bel Air on Broadbeach
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204 reviews from our community

Traveler rating
    119
    65
    12
    5
    3
See reviews for
81
65
3
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lowood Australia
Top Contributor
74 reviews 74 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 5 nights (4 days) while working at the PGA golf. Found Bel Air on the internet; sounded good; we were not disappointed. Arrived early and was able to access our unit without delay. Checkin was quick and receptionist most efficient. We had a I BR unit on the top floor of Tower 3 with an easterly outlook over... More 

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1 review
2 of 5 stars Reviewed 1 week ago

Recently stayed here and was very disappointed. We stayed on the first floor with trees blocking the road view. We had noted it was my birthday and they couldn't even put us on a high floor. The hotel needs renovating. Very poor experience.

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Auckland, New Zealand
Top Contributor
87 reviews 87 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms were clean and generally quiet. There was the odd bit of noise from other guests returning late and being super noisy in the hallway (yelling and hooting etc) ... note that the doors to the rooms from the hallways are not particularly well insulated from noise or light (there's a large gap at the bottom). Also, people smoke on... More 

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Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

My friends and I recently enjoyed a much needed break at the Belair. The hotel was magnificent, the views spectacular and the service exemplary. The pool was even better than the photos on the website. The on site cafe had great breakfasts and coffee. Thank you, we will come again.

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Was a mini break away from everyday grind...great staff who showed compassion though a tough time. Room was to expectation, looks like most rooms had an ocean view which was good..... However any room with a view was a bonus... Will defs be back

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Sydney, Australia
Top Contributor
67 reviews 67 reviews
57 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights as part of a conference at the exhibition centre. I shared a 2 bedroom connecting apartment with a work colleague. The rooms are large and clean with a fairly good provision of equipment. Given I was staying as part of the conference I did not get to use the kitchen much but it looked like... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Essexboy999 Thanks for your feedback here. I am pleased to hear that you enjoyed your stay. We do get a lot of people staying with us who are attending events at the Convention Centre and most seem to find the short walk (actually measured as 700M to the Convention Centre) to be quite a pleasant way to clear their... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I would not ordinarily write a review if I wasn't happy with my stay, but I received an email from Bel Air requesting one! This was our second stay at Bel Air, we love the location, size of the apartment, pool area and amenties and this time we had a spectacular view. However over the course of our 5 night... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Eva Thanks for your feedback and I am so sorry that you had a few problems. We do test all the the equipment on a regular basis but appliances do have a mind of their own which as you say is beyond our control. I have spoken to my staff about what happened and I understand each of these... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2014 via mobile

We could not fault our stay here for the Gold Coast 600. Being directly opposite the Broadbeach South light rail station was a great bonus. Checkin was fast and very friendly. Any question quickly answered. The 2 bedroom unit we stayed in was spacious and well appointed. Beds very comfortable. And more importantly very clean. The facilities at the Bel... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Clive Thanks for taking the time to write such an unequivocally positive review and thanks for spreading the word about how the new light rail enhances our location even more. As you say, with the light rail across the road we are perfectly located for getting to events such as the GC600 and the marathon without having to pay... More 

Darwin, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 27, 2014

We recently stayed at The Bel Air. It was conveniently located in the hear of the Gold Coast. Our room was a good size and nicely furnished. Security is super tight. rather small car parks, but handy. Indoor pool is wonderful, just needs a good scrub. Loved the coffee shop. Staff very pleasant. t

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Topender Thanks for such a great review. I have not heard anyone suggest our carparks are small before as there is plenty of free underground parking and the spaces are actually quite large by Sydney or Melbourne standards....perhaps they are a lot bigger in the top end! I will inspect the indoor pool and make sure it gets a... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed recently at the Bel Air for two nights. Fantastic welcome from Aaron. Extremely courteous and helpful. Clearly a star of the future in this industry. Unfortunately, we were checked into a room that had a terrible smell. It was hard to imagine that cleaners or supervisors allowed this room to be used. You could not possibly have missed the... More 

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Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Kirsty Thanks for taking the time to write such a positive review for us. I am pleased to hear that our great team provided such excellent service for you. I have investigated the issue of the smell in the room. The smell was a result of brand new leather furniture in the room. This is a smell that many... More 

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Additional Information about Bel Air on Broadbeach

Address: 2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Mantra Bel Air)
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bel Air on Broadbeach 4*
Number of rooms: 90
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Also Known As:
Mantra Bel Air Hotel Broadbeach
Mantra Bel Air Broadbeach
Mantra Bel Air Hotel Apartments
Bel Air On Broadbeach Gold Coast

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