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All 22 Broadbeach hotels

Sofitel Gold Coast Broadbeach

5.0 of 5 Hotel   |   81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Ranked #6 of 22 Hotels in Broadbeach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Ladylil_12 Brisbane, Australia
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1,746 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked an ocean view room with spa $500 per night,so disappointed we were only on the 7th floor looking at other buildings with glimpses of the water The bed in the room was very indented and we asked to be moved We were moved up to the 9th floor much the same view but the bed was better The staff... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Just inland from the beach,in the centre of town and an easy walk to the conference centre.This hotel provides it all.Professional staff,large clean rooms with good room service,swimming pool,upmarket restaurant and bar plus a cheaper bar and gaming room area. Adjoins a large undercover shopping mall where everything is available. The bathrooms are spacious with both bath and separate shower.However,I... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Early checkin was appreciated and hotel staff friendly. Initial good impressions were wiped when went to access internet and was shocked to find had to pay $29.95 per day! Whoever sets this policy obviously does't travel for work much. And the room rate certainly wasnt a bargain. Spoke to the duty manager (who was also very friendly) who said "internet... More

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Simon_sez68, Thank you for telling us about this experience from your recent stay. It is disappointing to see that, whilst you were pleased and gave high ratings for our service and sleep quality, that the cost of internet caused the overall experience to be significantly lower. We have packages which include internet and we are also part of the... More

Toowoomba, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

my wife and I have stayed here for our anniversary weekend on many occasions. the service is always impeccable. Being our 20th recently I asked for a particular area of the complex with my pillow type. the room was perfect and with a note congratulating our anniversary with champagne and chocolate. we'll be back.

Was this review helpful? Yes 2
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour gotheeels2014, Thank you for sharing this wonderful review from your stay at Sofitel Gold Coast. Congratulations on reaching your 20th wedding anniversary, what a great way to celebrate! It is great to hear from one of our regular guests and I am pleased that you enjoyed this stay as much as your previous stays. Thank you again and we... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was great and everything that we needed. Close to shopping and restaurants for dinner. The Bar downstair was good the atmosphere and music were fine. Will be back close to Casino. We had a high room overlooking the beach and will ask for it agian when we return

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour mellody7, Thank you for sharing this delightful review from your recent stay. I am pleased you enjoyed the Ocean views from your room and that you had a relaxing time soaking up the atmosphere in our lobby bar. You are correct, our location in Broadbeach is not only close to the casino but also within walking distance to the... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Located at centre of broadbeach, between hwy and beach. The ocean view mostly blocked by a new high riser close to beach. No free wifi, a common problem in western country hotels, do not understand why? The tv is not HD at all, why not upgrade as the HDTV is so cheap now a days. Room is clean and bedding... More

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour TONY W, Thank you for taking the time to share these comments with us from your recent stay. It is great to see that you especially enjoyed our location with easy walking access to the beach as well as the other surrounding attractions in the area. It is a shame that there were some things that caused disruption to... More

Australia
Top Contributor
83 reviews 83 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

We purchased a Mystery Hotel deal through Wotif and were excited to see the Sofitel Broadbeach was the hotel... the excitement died down when we entered the room though :/ The Mystery Hotel description promised a Hinterland View and luxury room appointments that you would expect of a 5* hotel (and of the Sofitel, having stayed in various locations previously)... More

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Tigmus, Thank you for posting this detailed feedback from your recent stay with us. I apologise that the views from your room were not as expected. It seems you were staying on one of the lower floors of the hotel near our tennis court area, it is a shame that on this occasion we were unable to allocate you... More

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are obliging, friendly and professional. We had a room with two beds but they were doubles, not queens. This is probably acceptable for petite guests but was rather a tight fit for us. When we first went to our room, there was urine in the toilet -yuk! The shower base was clean but the grout... More

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour juliannekillara, Thank you for telling us about your recent experience while staying at our hotel. Your comments regarding the cleanliness of your room are of great concern and have been brought to the attention of our Executive Housekeeper. I am very sorry for the negative impact this had on your stay as this is not in line with our... More

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Additional Information about Sofitel Gold Coast Broadbeach

Address: 81 Surf Parade, Broadbeach, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

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