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Sofitel Gold Coast Broadbeach

Certificate of Excellence
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81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Sofitel Gold Coast Broadbeach
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2,009 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
  • All months
    (2009)
  • Mar-May only
    (515)
  • Jun-Aug only
    (454)
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Burleigh Waters, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

Parking to expensive $15.00 per night and $25.00 per night for valet. Pool not heated enough. Bed really close to sliding door. Tried to charge me twice. Room service prices $$$$ bathroom not that clean. The good side of it was location for festival and and beach.

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour nesslay69, Thank you for the review from your recent stay during the Broadbeach Country Music Festival. I hope you got to really enjoy some of the great acts that were performing on the nearby parks and stages. We appreciate your feedback regarding parking, prices and room set up; all things for us to review with the team. Thank you... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

A pretty good stay, comfy beds and s choice of pillows via their pillow menu. A bit tight with breakfasts - Bircher muesli was in little tiny serves and fruit smoothies in shot glasses and it took a while for staff to come and sit you for breakfast. Over all it was a pretty good stay and priced well

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Hollie D, Thank you for the review from your recent Sofitel stay. I am glad you got to relax and sink into those lovely MyBeds and were able to choose your favorite pillow. Thank you also for feedback regarding breakfasts so that we can review options moving forward. It is so good to receive this sort of feedback to... More 

Brisbane, Australia
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

They need to take more care when issuing room keys. Hotel is in a central position close to shops beach etc. Also for anyone who likes a flutter close to Jupiters & Kawana surf Club Close to Pacific Fair Shopping and loads of great Restaurants in the area.

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour 2406helen2015, Thank you for the review from your recent stay. We are in such a great location for dining, shopping and the like; I hope you got to enjoy some of the local delicacies and attractions. I hope to have the opportunity to connect with you directly regarding the concern of issuing room keys; something we take extremely seriously... More 

Brisbane, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Bed was Comfortable we had a seaside facing rom which provided a beautiful view of the Ocean, The pool facilities were great But the best part of the stay was the Splendid Spread at Breakfast from fresh cooked omlettes to a variety of breads, cereals Fresh made Pancakes while you wait coffees, juices i could go on and on about... More 

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Paul H, Thank you for your review Paul H! I am so glad that you had a comfortable night sleep in our signature Sofitel MyBed and even more thrilled you truly enjoyed our Bistro On3 breakfast! Our omlette making brigade put a lot of love into each special parcel which seems to have paid off. We hope to welcome... More 

Au
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Situated in a great position you are near pretty much everything, Area around hotel has many good shops and restaurants .We were working at Jupiters Casino and it was a relief to escape the crowds and noise and go home to the Sofitel.

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour grahammr75, Thank you for your great view. We have a lot of our guests stay that attend nearby conventions and functions who also seem to agree we can provide a great little escape while still being among the action in the center of Broadbeach. I'm so glad we could provide that relief from your work day. Hoping to welcome... More 

Nambour, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night at the Sofitel Broadbeach in a King room. We were only in town to catch up with friends from interstate for the evening. The room was spacious and clean and in a fantastic central location. We didn't spend a lot of time in the room as we were busy catching up with our friends but we... More 

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Celeste H, Thank you so much for the review after your getaway of catching up with friends - the best kind of holiday! I am so glad you had a great time and that we made for an easy and enjoyable time away. We can't wait to welcome you back to the Sofitel soon. Warm Regards, Amery Burleigh More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and staff. The location is fantastic, close to the beach, restaurants and shopping. Very personalised service. Received an upgrade to one of the top floors overlooking the beach. Hotel was very accommodating as we extended our stay at the last moment.

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour James C, Thank you for your review! We're lucky to be in such a great location, the heart of Broadbeach; sun, sand, entertainment, transport & shopping at our doorstep! So glad that you were able to extend and enjoy your visit just that little bit longer and we hope to welcome you back again soon to Sofitel Gold Coast!... More 

Beechworth
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had an extended stay at this hotel. We had been here before when it was the Mecure I think but was rebranded under the Sofitel brand and updated. We had a very warm and friendly welcome on arrival, room not ready but would ring us as soon as it was, also received an upgrade to room overlooking the beach.... More 

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour AliB247, Sincere thanks for your Sofitel Gold Coast review! We're excited to almost be celebrating 10 years as a Sofitel and are so glad you enjoyed your room, facilities and our ambassadors. We truly value your loyalty to the brand as a Gold Le Club member and are glad that you enjoyed the welcome loyalty treats. Chef will be... More 

Devonport
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent service, lovely room on 16th floor with great views of the Hinterland. Close to good restaurants and Pacific Fair Shopping Centre. Convenient for new Gold Coast Light Rail trip to Southport & return.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour John U, Thank you for your excellent review from your recent Sofitel Gold Coast stay. The hinterland views, especially that breathtaking sunset, is something special and I'm so glad you got to enjoy it. We hope we have the opportunity to welcome you back again soon. Warm Regards, Amery Burleigh More 

Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for five nights over the New Years Eve period. Hotel was a great location with an excellent pool and bar services. We enjoyed watching the fireworks from our balcony at midnight! Room was both comfortable and roomy. Would highly recommend this hotel for any Broadbeach stays. A lot nicer and pleasant stay than at Surfers Paradise hotels.

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour courtneyjb2015, Thank you for taking the time to share this great review with us from your stay over New Years Eve. It sounds like your room was in the perfect part of the hotel to be able to enjoy the fireworks from the comfort of your balcony. What an exciting way to celebrate the New Year! It looks like... More 

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