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Sofitel Gold Coast Broadbeach

Certificate of Excellence
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81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Sofitel Gold Coast Broadbeach
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Sofitel Gold Coast Broadbeach
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1,901 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gold Coast, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at many hotels as I enjoy traveling but this was my first time at the Sofitel. I was very disappointed. I had booked the Luxury Spa Ocean View room after doing some research online. It was a surprise for my partner's birthday so I wanted a special room; however, once I walked into the room my immediate thoughts... More 

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Newcastle, Australia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having to attend a conference at Jupiter's and an Expo at the conference centre made the Sofitel the ideal choice. The sleep quality of the bed was astounding, the pool I used was refreshing, the dining in Room 81 was wonderful and the laidback TC's in the foyer made for relaxed business drinks. With restaurants galore and the beach just... More 

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Brisbane, Australia
Top Contributor
132 reviews 132 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is fantastic in every way except for the fact that we had a hotel room over looking the mall, which has a nightclub that goes till 1am. The windows are not double glazed and there is no black out curtains on the windows and as the sun rises that way it gets very bright in your room very... More 

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Lisa M, Thank you for sharing this feedback with us from your recent stay. It is a shame that you experienced some disturbances from the adjacent street mall which caused disruption to your otherwise relaxing stay. Good news is that we are in the process of putting black out curtains into our rooms and our high floors have them... More 

Brisbane
Top Contributor
66 reviews 66 reviews
45 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We checked into this hotel after just checking out of the Meriton Services Apartments which was less than half the price of the Sofitel. Check-in was pleasant with a polite 'Bon Jour' and courteous service. The lifts are soooo sloooow, but the decore is clean and pleasant. I find it amazing - and a bit embarrassing - that supposedly classy... More 

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Galvo1, Thank you for taking the time to share this honest feedback with us. It is disappointing to read that our internet service has caused such a negative impact to your overall experience. If you travel a lot it may be beneficial for you to join our free loyalty program which offers complimentary internet services for Silver status and... More 

Melbourne
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very close to Pacific Fair walking distance if you are an avid walker. Staff are very friendly and rooms have a lovely view of the ocean. All in all a great start. General Manager Avery is an asset to this Sofitel.

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour NounouDromana, Thank you for sharing this quick review from your stay with us this month. Our location is indeed perfect and within easy walking distance to the surrounding attractions in the Broadbeach area. I appreciate your kind words and I am pleased you received great service from our team throughout the hotel as well. Thank you again and we... More 

Airlie Beach, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is nice, easy location. The hotel gym is not exactly a gym, but they offer discount to the gym in the opposite building which is convenient. Love that there is a supermarket below the hotel and easy access to the public transport and nearby shopping mall. There is no free wifi .. like all Australian hotels, and extremely... More 

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Dorrigo
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here recently for two nights. We have stayed here before and would highly recommend. Rooms are well appointed with balcony - from our room on one of the upper floors we could see distant mountains. Rooms are bright & airy & cleaned to a high standard. Breakfast was really nice - you can sit inside... More 

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