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Sofitel Gold Coast Broadbeach

Certificate of Excellence
Hotel website
81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Sofitel Gold Coast Broadbeach
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Sofitel Gold Coast Broadbeach
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2,039 Reviews from our TripAdvisor Community

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Traveler rating
    1,037
    684
    211
    67
    40
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369
1,028
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336
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
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  • English first
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  • Indonesian first
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English first
  • All months
    (2039)
  • Mar-May only
    (515)
  • Jun-Aug only
    (484)
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  • Dec-Feb only
    (586)
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Perth, Australia
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location is excellent and on entry the hotel greeting and booking in process was first class. The room I was allocated, with an 01 number, was situated directly opposite the bank of 4 lifts. It also had an adjoining locked door to another room with a view to the mountain range. The result was annoying sounds from lift bells... More 

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Lennox Head, Australia
Level Contributor
372 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second stay at this hotel and it will not be our last. We had a lovely bright, airy corner room so there were views both to the ocean and inland. Location is good, being within walking distance of Pacific Fair, the Casino, restaurants and the beach. Big, comfortable bed, lovely white fluffy towels and good quality toiletries... More 

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros Service was off the highest standard. Special mention to Tom and Natasha Location is great Easy access to parking Cons Reason that I did not give a 5star was because the facade is a bit tired and the gym and spa facilities seem to be lacking

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Brisbane
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at the Sofitel for three nights and unfortunately I was extremely disappointed. Don't bother staying here if you are after a five start hotel with five star service as the Sofitel does not offer this. POSITIVES: 1. Good location next to restaurants and shops 2. Comfy Bed NEGATIVES: 1. When we first walked into our room, an overpowering... More 

Was this review helpful? Yes 2
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights here, the staffs are friendly, location is quite good with many eateries etc..the bed is amazing, had a good night rest..but I can't say it's 5 star standard, the hotels bit jaded overall, they really need to look into the toilet area which is quite small and tired looking.

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour mohamads298, Thank you for posting these comments from your recent stay. It is great to see that our team were friendly and took great care of you and that you had a comfortable and cosy night sleep. You will be pleased to know that we have started undergoing a mini refurbishment to give the hotel a fresher outlook as... More 

Brisbane
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Stayed on a Friday & Saturday night. Room was nice, had all you needed. Had separate bath & shower which was great. The TV had terrible quality picture, which was disappointing, it's a huge TV but doesn't have HD, so picture quality was shocking. The bed was rock hard & should be replaced. I couldn't wait to sleep in my... More 

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour DeeDee152, Thank you for taking the time to tell us about your recent stay with us. It sounds like you had a mixed experience of good and bad. It is a shame that your sleep was disturbed by a rock hard mattress for which I apologise. If you have time I would be interested to know which room you... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Back at the Sofitel at Broadbeach, staying in a suite as a gift to my wife for her birthday. Cant beat the service at this hotel by the time we had done the checkin the luggage was in the room along with some complementary items. Room is amazing clean, staff remembered me from an earlier stay, worth a weekend getaway.... More 

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Chief B, Thank you for taking the time to tell us about this wonderful experience during your recent stay at Sofitel Gold Coast. It is always a delight to hear from one of our regular guests and what a wonderful surprise for your wife's birthday! I am pleased to read that our team gave you a warm welcome and... More 

Sydney, Australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival there is a beautiful scent wafting throughout the elegant entrance and foyer, that instills a sense of calm and tranquility. Normally I avoid the neon lights and plasticity of Broadbeach and Surfers but the Sofitel is a breath of fresh air and can kick it with the best of them in terms of comfort, style and service. The... More 

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour andrew83m, Thank you for sharing this delightful review from your stay with us. I am glad you didn't overlook our hotel in Broadbeach and mostly that we exceeded your expectations while you were here. I am pleased you loved the comfort of our signature MyBed, it is made with feather and down bedding which is what makes it so... More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Ocean view room(10)
  • Very good(8)
  • Star hotel(7)
  • Buffet breakfast(6)
  • Comfortable bed(4)
  • Car park(4)
Questions? Get answers from hotel staff and past guests. Ask a question

235 photos of this hotel

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Hotel & grounds (42)
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Hotel & grounds (13)
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Room/suite (13)
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Business center/function rooms (6)
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Other (12)
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