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Sofitel Gold Coast Broadbeach

Certificate of Excellence
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81 Surf Parade, Broadbeach, Gold Coast, Queensland 4218, Australia
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1 room 1 guest
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Sofitel Gold Coast Broadbeach
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2,080 Reviews from our TripAdvisor Community

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Traveler rating
    1,052
    701
    216
    70
    41
See reviews for
375
1,045
110
349
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (2080)
  • Mar-May only
    (515)
  • Jun-Aug only
    (521)
  • Sep-Nov only
    (458)
  • Dec-Feb only
    (586)
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Melbourne, Australia
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed yesterday NEW

We really enjoyed the hotel. This is the 2nd time we've been here and it is still providing good rooms in a great location. Many restaurants and food outlets around the hotel and the supermarket under is great if you need anything. Good and quiet pool. On the downside - paid wifi and expensive!!!

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Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed around 6 times over the last 3 months They are so organised. They know I like a quiet room and allocate a beautiful room on the end of the hotel I never have to ask they just do it Rooms are beautiful and location is the best. They deliver a small chocolate treat each night and nothing... More 

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Bairnsdale, Australia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It's hard to know where to begin...we booked a 4 night stay in a Luxury Ocean View King Room with Spa which is the highest room category available other than the hotel's two suites. The room looked lovely and spacious on the website with wonderful views of the ocean. I requested a high floor as we really wanted to take... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff and the atmosphere at the Broadbeach Sofitel are amazing. The pool area has been maintained to a high standard and looks like an oasis. I couldn't fault my stay there. The food is to die for and the chef Marie (I think her name was) well she remembered what my favourite omelette was and asked if I wanted... More 

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Bateau Bay, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

We dined in the restaurant on Friday night and just as we finished our main meals with our plates only just been cleared the supervisor or head waiter. Turned off the music and turned the lights on high. With still a large group outside and another couple in the restaurant I asked him if he wanted us to leave "no... More 

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Sydney, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was fortunate to attend a conference recently and was delighted to know it was at the Sofitel.g As expected, the service in all areas was excellent - with the hotel being in a great location with the beach and plenty of amenities nearby. Highly recommended

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Aussiecyclists, Thank you for sharing this great review from your stay at Sofitel Gold Coast. It is great to see that you enjoyed your time at the conference and that our team provided you with excellent service across all departments. We hope you get an opportunity to return for another visit soon. Warm Regards Amery Burleigh More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

One year ago I stayed at Sofitel Queenstown. I could not fault any part of my stay at that hotel, it was impeccable. With that in mind, I was excited to have a night away with a friend for an event on the Coast staying at a hotel I was sure would be five-star in every way. Unfortunately I don't... More 

Was this review helpful? Yes 1
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour Alyce C, Thank you for taking the time to write this detailed review for us from your recent stay. I sincerely apologise for the issues you experienced while you were here and for our services that did not meet expectations. We strive for providing the highest service standards to our guests and I have addressed your concerns with our... More 

brisbane
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We came to the sofitel for a 1 night getaway and were not disappointed. As we stepped out of our car, the concierge staff too our bags. That was the last we saw of them until they were in our room. The checkin was fast and seamless. When we got to our room, as the getaway was for my wifes... More 

Was this review helpful? Yes
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review

Bonjour rodgs, Thank you for sharing this wonderful experience with us from your stay at Sofitel Gold Coast. It sounds like your wife's birthday celebrations were greatly enjoyed. I am pleased our team provided you with quick and seamless service and were able to assist with making your special occasion magnifique. We hope you get an opportunity to return for... More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Ocean view room(10)
  • Very good(8)
  • Star hotel(7)
  • Buffet breakfast(6)
  • Comfortable bed(4)
  • Car park(4)
Questions? Get answers from hotel staff and past guests. Ask a question

251 photos of this hotel

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Pool/beach area (14)
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Hotel & grounds (43)
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Bathroom (11)
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Room/suite (51)
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Dining (19)
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Other (32)

Management photos: Courtesy of the property manager

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Dining (7)
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Pool/beach area (1)
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Hotel & grounds (13)
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Room/suite (13)
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Business center/function rooms (6)
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Other (12)
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