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Sofitel Gold Coast Broadbeach

Certificate of Excellence
Hotel website
81 Surf Parade, Broadbeach, Gold Coast, Queensland 4218, Australia
Christmas Lunch
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Sofitel Gold Coast Broadbeach
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2,165 Reviews from our TripAdvisor Community

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Traveler rating
  • 1,098
  • 725
  • 225
  • 74
  • 43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Newcastle, Australia
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I tried this hotel a few years ago and it was a little disappointing however they have stepped up the service BIG TIME! They could not have been more accommodating at check in, when we needed directions to our restaurant and on check out, 5 star indeed.

Thank Stocoroco
Brisbane, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

This is not a 5 star hotel. We stayed in October 2015, the staff tried to be as unpleasent as possible. The room was dirty, the shower was blocked and overflowed. We had without doubt, the worlds most uncomfortable bed and our room with a view was nothing more than a view of the adjoining appartment from the ground floor,... More 

Thank 50aussietraveller63
Tea Gardens, Australia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

10th floor, corner room, very nice and comfortable with a large bed and views towards ocean and river. Bathroom has big towels, nice features and great shower. Lovely pool area with 2 pools and lounging chairs. Towels are provided. Unfortunately the view from our balcony down to the street could have been beautifully landscaped. I think the hotel should attend... More 

Thank Jetlady2011
Level Contributor
126 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was just at Sofitel recently for an international meeting. First comment, what the hell did the organisers of that meeting thought when they decided to hold it in Surfer's Paradise when you have people coming from all over the world. They are not coming to Australia to see beaches or to eat at MacDonalds! Sydney, Melbourne or so many... More 

Thank CarpeDiemX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Lovely view from 19th floor. Great amenities at hotel and close by and there was direct access to the Oasis Shopping Centre. Expensive but there was a big conference on. This was our second visit to this hotel and we would choose it again.

Review collected in partnership with Accorhotels.com

Thank Lyn D
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a couple of nights, it was close to restaurants and walk to shopping and beach. The hotel staff were fantastic - a few minor complaints...we were on the highway side and there was a bar across the road which was a bit noisy. The pool area was amazing, buffet for breakfast also exceptional. Overall very good hotel.

Thank Lovinglife0114
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

This is so far distanced from other fine Sofitel properties its hard to imagine it meets their standards. Poorly maintained grounds - dirt in some areas visible from balcony. Waterfalls that don't operate. Lack of effective blackout blinds to prevent waking at dawn. TV with such poor transmission quality I didn't bother. Pokies within metres of the average reception area.... More 

Thank smackO
Buderim, Australia
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Came back here again just for one night and as usual everything was fantastic. This hotel is in the best location for Broadbeach, easy to walk everywhere to everything! Lovely clean hotel with lovely staff.

Thank Genry_12
Hotel Review Summarization

What travelers say

  • Great location(15)
  • Ocean view room(10)
  • Very good(8)
  • Star hotel(7)
  • Buffet breakfast(6)
  • Comfortable bed(4)
  • Car park(4)
Questions? Get answers from hotel staff and past guests. Ask a question

273 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (234)
Hotel & grounds (44)
Room/suite (53)
Bathroom (12)
View from room (30)
Pool/beach area (14)
Dining (19)
Other (62)

Management photos: Courtesy of the property manager

All management photos (39)
Dining (5)
Room/suite (10)
View from room (1)
Business center/function rooms (4)
Hotel & grounds (9)
Pool/beach area (1)
Other (9)
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