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Peppers Broadbeach

Travelers' Choice award winner
Corner Surf Parade & Elizabeth Avenue, Broadbeach, Gold Coast, Queensland 4218, Australia
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1 room 1 guest
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Peppers Broadbeach
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1,325 Reviews from our TripAdvisor Community

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Traveler rating
    1,026
    205
    58
    26
    10
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601
350
32
91
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
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  • All months
    (1325)
  • Mar-May only
    (337)
  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
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Melbourne
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

After an early morning flight and transfers to the resort, we were exhausted and keen to drop our bags at reception and head off for breakfast until the room key was available. I should add at this point that we did not book directly through Peppers, but rather, an external agent. Hence, we had to wait for the agency office... More 

Was this review helpful? Yes 2
Gold Coast
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Firstly I want to be fair, I didn't get the "Oracle Experience" that I was so looking forward to over the weekend, I was sorely disappointed! I booked thru an accommodation agent and not Oracle direct whether this may or may not have made a difference. We were supposedly getting a luxury 2 bedroom, 1 bathroom ocean view unit. The... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed for 9 nights for a family holiday after reading all the positive reviews on TripAdvisor. I think they have us the crap room because we have young children because our carpet had stains all over it. Second day in housekeeping mistakenly took 3 sets of bathers with the towels. We raised this with management and 10 days later after... More 

Was this review helpful? Yes 5
Brisbane, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From the time we got in the lift I was impressed. You need to have a key to use the lift and you can't get off any floor unless you are authorized. We had a one bedroom studio apartment with an ocean view. Perfect. Very clean and comfortable. Loved the big bath.

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Melbourne
Level Contributor
128 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My first stay here last weekend was a very good experience.Level 27 room had everything required including modern well equipted kitchen,generous bathroom,ample room and comfort for reading/TV overlooking a south looking accessable balcony.Full size King bed.We found garage access a bit confusing at first and reception was constantly slow/busy to get simple questions answered.Concierge non existant.This is a premium building... More 

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Greater Hobart, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent a month in Tower 1 and were so very impressed with our two bedroom apartment,the view was amazing and the service was very friendly and helpful. See u again next year Peppers loved it just wonderful

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Leeds, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two-bedroom apartment with a view of the ocean which was great. Everything was clean and modern and the staff on reception were friendly and helpful. The living area of the apartment was comfortable and well-furnished and there was a large balcony which we would have used more on a warmer evening. The only slight negative was the... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Poor customer service and communications between tower 2 and tower 1, and between reception and housekeeping. On arrival to our 1 bedroom ocean view suite our bedding arrangements were incorrect, setup was 2 single beds instead of 1 king bed. It took over 5 hours for housekeeping to correct this after 4 requests!!! Can't believe that a brand new complex... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

When in goldcoast you need to have an ocean view !! We booked the 2 bedroom with ocean view. Love this apartment as it is modern, clean, comfortable. We had an ocean view but it was partially blocked by another apartment as we were on the 12th floor. We can see the ocean but not fully. If you want a... More 

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Frankston, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Peppers Broadbeach a week ago for one night. It consists of two Towers of apartments. We were attending an event at the Convention Centre which our daughter was performing in. Although it was not easy to park up when we arrived; as we didn't know you could just drive straight down into the underground car park into... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Ocean views(45)
  • Pillow menu(15)
  • Friendly and helpful(10)
  • Great time(3)
  • Nice touch(3)
  • Max Brenner(3)
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Bathroom (28)
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Business center/function rooms (5)
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Other (111)

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Room/suite (11)
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Hotel & grounds (4)
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View from room (2)
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Dining (2)
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Pool/beach area (2)
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Other (1)
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