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San Mateo Apartments Gold Coast

93 Old Burleigh Road, Broadbeach, Queensland 4218, Australia
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San Mateo Apartments Gold Coast
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A recent review
4 of 5 stars Reviewed June 20, 2015
Kellie H
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (17)
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1 review
4 of 5 stars Reviewed June 20, 2015

My family stayed here for a week during Winter in a one bedroom and two bedroom apartment. The apartments were clean and tidy, had a kitchenette, washing machine and dryer in the apartments and had foxtel too. It was perfect for our stay. While it's not the glitz and glam of new high rise holiday accommodation - I couldn't fault... More 

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Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 16, 2015

Booked this on a very good value deal, which included free Wi-Fi. One bedroom unit. Asked for a higher floor but suspect due to the very good value deal we got was given a unit on the ground floor - good size, clean and in good condition. Reception staff excellent and very friendly. Great location half way between Broadbeach and... More 

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Sawtell, Australia
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4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 5, 2015

We stayed at San Mateo for four nights at the end of Jan-start of Feb. We loved it. The apartments were a fair size and clean, some of the other reviews on here are unreasonable you have to expect a little dust in places, iv stayed at plenty of 5 star resorts to know that no one is perfect. San... More 

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Sydney
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200 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed January 22, 2015

We have visited the San Mateo a number of times over the last five years and generally have had great experiences. However, there were a few significant let downs this time around. The underlying issues on this visit were cleaning and maintenance. It was awesome to see new washing machines in the apartments - a great step up from previously.... More 

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Victoria Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 7, 2014

Arrived and found our booking was not marked in until the next day. Gave us a penthouse (don't know about that) apartment for one night. Very unclean, broken leg on chair, toilet seat broken benches had streak marks all over them, sink had grime in it. fridge had mould along top and dripped everywhere under the freezer. Moved down a... More 

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Armidale, Australia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed in a 1 bedroom apartment for just over a week and found it very comfortable. It was very quiet, we had a partial sea view from our balcony and the beach was only a block away. The apartment had everything we needed, including a washing machine and dryer. I wouldn't describe is as a luxury apartment, but then... More 

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Brisbane, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed here for two weeks in August we are a senior couple and really enjoyed our stay the grounds and pool were well looked after by Jim and although this is not a luxury apartment block our unit had everything we needed and it was clean and well looked after We enjoyed being so close to the beach and... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2014

Advertised as a 4 star luxury apartment hotel!! My assessment 2 stars only. Unattended reception; keys left in secure box. No additional linen for my colleague for his bed. No fan in internal bathroom. Some lights not functioning. AC remote batteries dead (replaced with my own). Very tight corridor. Stairs (fire escape) allowed one access only to outside - not... More 

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

Good location across road from beach, 10min walk to broadbeach mall (15min with kids). We were on the 7th floor and the 2 bedroom apartment was very spacious for a family of 5. Pool and spa were great. Would thoroughly recommend this apartment

Was this review helpful? Yes 1
Wodonga, Australia
2 reviews
5 of 5 stars Reviewed July 12, 2014

Our second visit to San Mateo proved to be just as enjoyable as the first. Our first visit was as a family of teenagers, this second one as a couple. Janette and Jim are most obliging and friendly, very informative on what is on and where, and have a grasp of individual needs of their occupants. Jim is handy with... More 

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