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Aruba Surf Resort

Certificate of Excellence
20-26 Anne Avenue, Broadbeach, Queensland 4218, Australia
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Aruba Surf Resort
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Aruba Surf Resort
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116 reviews from our community

Traveler rating
    59
    41
    13
    3
    0
See reviews for
22
64
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A block to the beach and shopping made this resort a good location. A smaller, modern and well maintained resort- our unit was comfortable and clean. Nice pool area for when you don't want to go to beach. For a resort looking to attract vacationers, we thought the reception staff could have been a little more outgoing - seemed to... More 

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Dear Doug & Charon Thank you for taking the time to review Aruba Surf Resort, we are pleased that your enjoyed the location and amenities of our resort. I do apologise if you believed that you did not get the attention and service that you expected it certainly was not our intentions, we do get a lot of positive comments... More 

Dunedin, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our fifth time staying at Aruba Surf and it was fantastic. Stu and Denise were the perfect hosts as nothing was ever a problem for them. Our room was clean and tidy and very sunny ( the weather was magnificent the whole ten days!!!). This is a great place to stay as it is so close to everything.... More 

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Hi Thank you so much for an insight into your stay with us at Aruba Surf Resort, it is always a pleasure that our guests return time and time again. We are looking forward to welcoming you back when you return to Broadbeach. Kind Regards Denise & Stuart McNeil More 

1 review
5 of 5 stars Reviewed 1 week ago

So pleased we stayed at Aruba Surf! We stayed for 10 nights and loved it, it is so incredibly handy to EVERYTHING you need! It was like a home away from home, could not have asked for better for the price! Thank you for the great stay, we will be recommending Aruba Surf for sure.

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Hi Vanessa Thank you so much for a lovely review, we are so pleased that you enjoyed your stay, we are in a great location which makes a more pleasant holiday when you can walk to everything, we do hope you come and visit us again when you return to Broadbeach. Kind Regards Denise & Stuart McNeil More 

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 5 days in a one bedroom unit. It was spacious, clean and had everything you could need. Great location. The pool area and spa was always very clean. I would not hesitate in recommending Aruba Surf.

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Hi Donna Thank you for taking the time to leave a review regarding your stay at Aruba Surf Resort. We are so pleased that you enjoyed your stay, we do take a lot of pride in the presentation and it is so rewarding when we receive such lovely comments. We do look forward to you returning to Aruba Surf Resort... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at Aruba Surf Resort twice now and thoroughly enjoyed it both times. The first time we stayed in a 2 bedroom apartment and the second time in a 1 bedroom apartment. The facilities were clean and well looked after, making our stay very relaxing and enjoyable. Well-maintained and clean pool and BBQ area. The apartments were spacious... More 

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Dear Mary, What a pleasure it is to have you return to Aruba Surf Resort, thank you very much for a lovely review. We do pride ourselves on maintaining our resort both internally and externally and it is always a great, when people comment on the great condition of Aruba Surf Resort, so thank you, we do look forward to... More 

Dunedin, New Zealand
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a roomy one bedroom, well laid out, apartment on the third floor with our balcony overlooking the pool. It was lovely looking down through all the palm trees and other greenery that kept the pool private from the street and I enjoyed swimming in the pool every day and enjoying the hot spa. The resort was in a... More 

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Denise M, Manager at Aruba Surf Resort, responded to this review

Dear Shona Thank you for your review, we do appreciate you taking the time to write an informative review. It is pleasing to hear that you enjoyed the location of our accommodation as it is within a short stroll all the Broadbeach attractions, shops, restaurants and amazing beaches. I am sorry that we cannot supply computers to our guests however... More 

1 review
3 of 5 stars Reviewed January 11, 2015

Our visit was very average. The apartment was dark and we had to use lights both day and night. There were crumbs in the bed when we got into bed the first night. And we didn't sleep very well on the mattress that had a sag in the middle. When we told the receptionist they were narky about it. I... More 

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Hi Ally Thank you for taking the time to review Aruba Surf Resort, we are sorry that you found the mattress a little soft for your requirements, when you advised me about this I commented that the owner has just stayed in the apartment for 10 nights which surprised me that they had not requested to have a new mattress,... More 

1 review
5 of 5 stars Reviewed January 9, 2015

My partner and I have sadly just finished our stay at the Aruba surf resort. Whilst we looked at many places to stay in surfers paradise and broadbeach we decided to stay here. We truly felt it was our home away from home. Everything from the service, to the location to the accommodation and amenities of the complex itself exceeded... More 

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Dear Enisa & James WOW thank you so much for such a great review, we are so pleased your enjoyed your stay and we managed to exceed your expectations. It is such a rewarding industry and a pleasure to have such great guests. We do look forward to your return to Aruba Surf Resort and I am sure it will... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed December 6, 2014

We stayed in a one bedroom apartment, management were helpful and friendly. The apartment was clean and practical, Great location, near to beach and restaurants. Broadbeach a lovely quieter area but still close enough to walk into Surfers Paradise. We definitely stay at Aruba Surf again.

Was this review helpful? Yes
Denise M, Manager at Aruba Surf Resort, responded to this review

Thank you very much for taking the time to review Aruba Surf Resort, so pleased that you enjoyed your stay and took advantage of our great location. We look forward to welcoming you back to Aruba Surf Resort on your next visit to Broadbeach Kind Regards Denise & Stuart McNeil More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 23, 2014

We stayed in Apartment 17 on 2nd floor for 7 nights. The apartment was very clean and comfortable. A lovely balcony area for those nice warm nights or early morning breakfast with the birds chirping in the trees . The resort on the outside is very well maintained. The resort is centrally located to everything, shops, public transport, beaches, Jupiter's... More 

Was this review helpful? Yes 2
Denise M, Manager at Aruba Surf Resort, responded to this review

Thank you for reviewing Aruba Surf Resort, we are so pleased that you enjoyed your stay. We are positioned in a great area of Broadbeach although still enjoy nature. We are happy to allow early check in for our guests if possible however, I am sure you can appreciate check out is at 10am in the morning and if all... More 

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