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Aruba Surf Resort

Certificate of Excellence
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20-26 Anne Avenue, Broadbeach, Gold Coast, Queensland 4218, Australia
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1 room 1 adult
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155 Reviews from our TripAdvisor Community

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Berry, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Aruba has a nice 'feel' to it. I stayed here for 3 nights in total, and, found it to be exactly what I wanted, which is affordable, close to the beach and shops and restaurants. My studio was clean and comfortable and had a nice balcony. The pool and spa are fine. If I was a family wanting loads of... More 

Helpful?
Thank BattlestarBerry
Lennox Head, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were just looking for a bed and home base on the gold coast. This is an older style facility with a great location. It's tired but clean and tidy so no complaints. Price was within our budget. Our room was a studio at the very top. No lift so older or less capable visitors might desire a room lower... More 

Helpful?
Thank Col R
Langwarrin, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

the room was clean and presentable but very dated. The mattress was as hard as a rock and very unpleasant to sleep on, The exterior lighting was still shining thru the curtains at 11.30pm making it also difficult to get any sleep.

Helpful?
Thank Peter4738
North Stradbroke Island, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights good room just to sleep in bathroom dirty shower think it was missed in the cleaning lamps not plugged in to power points one power pack to plug in tv fridge and foxtel box just laying on floor in front of table little bit messy.

Helpful?
Thank Laura W
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Dear Laura, We are sorry you didn't enjoy your stay with us. If you found your room unsatisfactory upon arrival we would have been happy to change your room or rectify the issues. Our cleaners are usually outstanding, and we will look into if something was missed during your stay. Our one and two bedroom apartments feature fully self contained... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Very good resort. Bed was comfy and apartment homey. TV bit small for room/couch distance (unfortunately no option to move it). Very clean. Close to shops, beach, Jupiters Casino, restaurants. Free secured parking. Will go back for sure! Staff are very helpful. Could've done with couple if steak knives.

Review collected in partnership with this hotel

Helpful?
Thank djmc2016
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Dear djmc2016, Thank you for your review! We are glad you enjoyed your time with us here at Aruba Surf Resort. We look forward to welcoming you again on your return to Broadbeach. Benjamin and Tessara. More 

Adelaide, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in Unit 13 overlooking the pool for 6 days. The pool is closed between 9pm and 7am so it is not a problem and makes a nice outlook. However the big round lights stay on all night and filter in around the curtains, not real good if you like sleeping in the dark! The stove top is way... More 

Helpful?
Thank JimandElspeth
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Dear Elspeth and Jim, Thank you for taking the time to review Aruba Surf Resort. Thank you for bringing to our attention the mentioned maintenance items, we will do our best to bring these up to date quickly. Upon request, we can have the path lights turned off if they are too bright. We hope you enjoyed your time with... More 

Auckland, New Zealand
1 review
1 of 5 stars Reviewed 2 weeks ago

We would never go back even though we had stayed 3 times before. Due the the Managers attitude to problems with the unit..Room was dark .Palms were blocking all the sun. Dryer wasnt working, Burnt my hand. on the knobs on stove as the door couldnt close properly.Bottom fell out of my husbands glass while using it. (was funny to... More 

Helpful?
Thank j9janine2016
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Dear J9Janine2016, Thank you for feedback. We are sorry to hear there were issues with your apartment during your stay, which my records show was in September. I have not had any guests come to me or my partner with all of the above issues that you have mentioned since we took over management in December. If we were aware... More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Just lovely affordable accommodation in a picture perfect surrounding would most definitely stay again thank you Aruba Surf Resort for a wonderful stay and lovely friendly staff if you have any questions regarding things to do !

Review collected in partnership with this hotel

Helpful?
Thank Debera V
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Thank you for your review. Happy to hear you enjoyed our piece of paradise and tropical gardens. Look forward to welcoming you in future, always happy to answer any questions, Tessara and Benjamin. More 

Horsley
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This resort was in a perfect location. Right near the beach and shopping Centres and restaurants and casino. The resort has a beautiful pool and spa and everything you need in the apartments. The staff were so friendly and helpful. Always greeted with a smile and was willing to do anything they could to make the stay perfect. I would... More 

Helpful?
Thank F8919HYlindap
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Thank you! We are very happy to hear you enjoyed your stay with us. We hope you found the time to see all Broadbeach has to offer. We would love to welcome you again and ensure you have a wonderful getaway, Tessara and Benjamin. More 

Auckland Region, New Zealand
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 6, 2016

Location is fabulous. The beach, Pacific Fair (huge shopping mall), a major tram/bus station and the restaurants are all a 5 minute walk away. As it's a 5 minute walk away and not a 1 minute walk away the resort is quiet and peaceful with no street noise. Our two bedroom apartment was an interesting layout and work fantastically for... More 

Helpful?
Thank jilltrouble
Tess and Ben V, Manager at Aruba Surf Resort, responded to this review

Hi Jill, thank you for taking the time to review Aruba Surf Resort. We are glad you, your family and friends enjoyed your stay with us. As you mentioned, our apartments are fully self-contained, this means you receive a starter pack of items such as toilet paper, shampoo, washing powder etc. which are not replenished. We're unsure why rubbish was... More 

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