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Ocean Pacific

Certificate of Excellence
25 Surf Parade, Broadbeach, Queensland 4218, Australia
Hotel amenities
Ocean Pacific
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Johncarolynhamilton Glen Innes, Australia
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440 Reviews from our TripAdvisor Community

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Traveler rating
    310
    107
    19
    4
    0
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187
139
5
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
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English first
  • All months
    (440)
  • Mar-May only
    (130)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (101)
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Glen Innes, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at Ocean Pacific last weekend and what a fantastic place to stay. Rooms were great with amazing view. Facilities were great - was able to do all the washing so came home without washing basket full !!!. Close to restaurants and shopping. Would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear John & Carolyn, Thank you so much for your review and comments. We really appreciate your feedback and we are pleased to hear that you found our apartments and resort what you needed for your stay. Thanks again for providing us with 5/5. We hope to welcome you back again in the future. Take care. Andrea & Duane -... More 

Dunedin, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

First time at Ocean Pacific. Would go back without a hesitation. Were in room 194. Great sea view and could see whales from the room. Because of where the room was we also had a view south which was an added bonus. Room was above average, quite modern. Great balcony. Pool, spa and sauna were great. Great location - probably... More 

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Lovely to read your review and comments - Thank you. Fabulous to hear that you had a great time and equally enjoyed the apartment you stayed in too. What an added bonus at this time of year to see the whales go by each day just great for our guests to experience like you did. Hope to see... More 

Melbourne, Australia
4 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed along with other family members from interstate and Brisbane (11 of us in total). Service was good, rooms were clean and well appointed, fantastic ocean and whale watching views. The family enjoyed the pool and gym facilities Perfect location, very close to the beach/great playgrounds/shopping precincts and transport. Would stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Many Thanks for submitting your review and comments we really appreciate the feedback. We are very pleased to hear that all of your family had a great time together and enjoyed making new memories at our resort. Thank you for stating that you would stay with us again. We look forward to seeing you some time in the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I have just finished a 7 night stay with my husband and 2 children (13 & 9) and we couldn't have asked for anything more. Stayed on level 7 the view was lovely we travelled with another couple who's room was on level 12 but with good communication we had no trouble getting to each other's rooms. The room was... More 

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, We are so pleased to hear that you all had a great stay and that you managed to get to your friends apartment without any problems. Thank you for reporting the broken toilet seat as sometimes we do not hear about these issues until guests departures and then it is too late to rectify the problem. We try... More 

Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a 2 bed/2 bath apartment on 5th floor, enjoyed sea views while sipping champagne on the balcony. Apartment wasn't large but well designed, it was perfect for our stay (4 adults). Flat screen TV (foxtel) in lounge & main bedroom. Kitchen had usual inclusions (dishwasher, stove, hotplates, microwave, fridge etc). Loved the large pool & spa bbq area... More 

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Thank you for your review and comments of your recent stay with friends here. We are pleased to hear that you enjoyed the apartment and relaxing on the balcony with the lovely views. Great to also hear that you spent time in the pool and spa and appreciated the location of the resort. Hope to see you all... More 

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom, 1 bathroom apartment to accomodate 2 adults and 2 kids 8 & 9. It was very clean, nicely furnished and had beautiful natural light coming through. The size of the apartment was reasonable, enough room for the 4 of us, although wouldn't want it any smaller. The beds were big & very comfortable, 1... More 

Review collected in partnership with this hotel

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Belinda, Many Thanks for taking the time to submit your review of your stay with us recently with family and friends. You are correct in saying that we have good security here within the resort. I understand that this could be inconvenient for multiple bookings within the building however swapping one of the 2 sets of keys that we... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed on the 19th floor and had amazing ocean views. The apartment was clean and tidy and of a high standard. Our dishwasher broke and it was replaced the next day (the staff even washed the dishes that were in the dishwasher, now that is service). Would highly recommend and would return!

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Fantastic review to read that we were able to supply you with a new dishwasher so quickly. Thank you for bringing it our attention so that we could fix this for you during your stay and not leave it till you departed. We try our best to assist with such broken items where we can immediately so not... More 

Brisbane, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived after reception hours & instructions & access was very easy & smooth. Check in next morning was friendly & welcoming. The room was very comfortable, clean & modern. View over park towards beach was nice. The pool area looked very inviting but we didn't get the chance to try it. We used the gym which had modern equipment.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Great review for prospective guests which explains the modern gym facilities. Although many guests utilise the gym not many people mention it so Thank you. Glad that you found the after hrs arrival easy and our reception staff friendly and welcoming. Hope to see you again next time you visit the coast for a break. Kind Regards, Andrea... More 

Auckland, Auckland, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we spent 8 nights and loved it. The staff are friendly and helpful, the apartment was lovely. We had an issue with a bed and it was fixed immediately and above our expectations. We will definitely be back as couldn't ask for a better location or place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Hi Sarah, Thank you so much for your review and comments they are most appreciated. When guests bring an issue to our attention during their stay we try our upmost to rectify within reason and we are so glad that we were able to assist in this case with the new bedding. Great to hear that you all had a... More 

Armidale, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Facilities were clean and well cared for. The heated pool was fantastic, especially for children. The room was large enough and well appointed. The ability to walk to shops and restaurants was also a plus. I spoke with a number of other guests who were all enjoying their stay as well. Many were return customers.

Review collected in partnership with this hotel

Was this review helpful? Yes
OceanPacific_11, General Manager at Ocean Pacific, responded to this review

Dear Guests, Many Thanks for submitting your review of your stay recently. You are correct we get a lot of repeat guests stay and a lot of the time guests in fact book their next stay on their departure which is great. We are pleased to hear that you and your family had a great time and we hope to... More 

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