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Ocean Royale

Certificate of Excellence
4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
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Best prices for: 1 room 1 guest
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Ocean Royale
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Ocean Royale
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75 reviews from our community

Traveler rating
    35
    28
    6
    5
    1
See reviews for
24
25
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Makati, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Positives: 1. friendly and honest staff 2. Good customer service 3. Good view from our room 4. Clean and tidy apartment (a bit old apartment though) 5. Good amount of cutlery and dishes Negatives: just a minor thingy and I guess it will get rectified when the construction is completed 1. parking and getting into the building 2. Old appliances... More 

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Glad you enjoyed your stay,and that we could be helpful to you. Thanks for the nice review, and we hope that your burn is healing well. More 

Australia
Top Contributor
238 reviews 238 reviews
94 hotel reviews
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in a two bedroom apartment and have booked again but this time bringing more family and friends with us. This is a good choice away from the hustle and bustle of Surfers Paradise and is more relaxed and well worth considering. I have stayed numerous times at Surfers and Broadbeach and have to say I prefer Broadbeach.... More 

Was this review helpful? Yes 1
Maitland, Australia
Top Contributor
152 reviews 152 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 17, 2015

What a great find. Maureen was so helpful, gave us a beautiful room with views of the ocean. Room had everything we needed. Bed comfortable a/c was good fans in both rooms. Pools were clean and plenty of sun lounges. Indoor pool and spa were very enjoyable. Location was a 5 minute walk to Broadbeach restaurants. Short stroll to beach... More 

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New Zealand
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 4, 2015

This was our fourth stay at the Ocean Royale and I'm sure we'll be back again. We hadn't stayed since 2008 so were pleased to find Yvonne and Maureen still at the helm. We were very pleased w 2brm apt 34 on level 8. Great views and easy to move into, very liveable. It's true the renovations are ongoing but... More 

Was this review helpful? Yes 2
oceanroy, Manager at Ocean Royale, responded to this review

Thanks for the great review. It's always lovely to welcome back past guests. Look forward to hosting you again in the near future. More 

Burnie, Australia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2014

Currently the pool is being renovated so that was a major let down. When you book, ask about the progress of the renos, I dont think they will be completed for some time yet. Otherwise this is a very good place to stay as its location has you within easy walking distance of the broadbeach shopping and eating area. Big... More 

Was this review helpful? Yes 2
oceanroy, Manager at Ocean Royale, responded to this review

Happy to say that both pools have been fully functional since Dec, glad that you liked the views, they are pretty nice aren't they. Check out our Facebook page to see pics of the pools. They really look so much better. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

We loved staying here, nearly 360 degree views of broadbeach. Large family apartment (2 bedrooms) with everything we needed. Comfortable and clean, a little dated but of no importance as it had so many good points.

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Mt Maunganui New Zealand
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 27, 2014

We have stayed at Ocean Royale nearly every year since 2003 and were very disappointed this time round. On booking the accommodation we were not told of the pool renovations. It is one of the major reasons why we stay at this resort so that we can swim in both the outside and indoor heated pools. The outside pool was... More 

Was this review helpful? Yes 3
oceanroy, Manager at Ocean Royale, responded to this review

We are sorry you didn't enjoy your stay this time around. I am aware that Maureen offered to move you to a different apartment and you declined. The washing machine had just been installed and had been incorrectly plumbed our apologies. With regard to rattling sliding doors, yes the whole buildings windows rattle (mine included) this is just a normal... More 

Brisbane, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 30, 2014

Stunning views of the ocean and Broadbeach areas and the best location. Close to the shops and lots of eateries to choose from. Room showed it's age with rattling windows/doors in both bedrooms. One lounge room door we couldn't slide open. Shame about the pool renovations - the outside pool looked like it needed topping up, so didn't bother going... More 

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Hi , you did have Foxtel,12 channels , if you couldn't find them we could have shown you were they were.Outdoor pool has been in constant use and is at 28 Deg. Not sure why the water level would put you off swimming, the depth is over 1.5 m at one end. Glad you enjoyed the views and Broadbeach as... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 14, 2014

Stayed in 2 bedroom unit after purchasing a scoopon voucher. I'm sure that's why we got the unit we did. It was in need of a renovation and was really not even worth the discounted value of the voucher. Washing machine didn't work, ensuite was the smallest I've ever seen with 70's style orange & brown tiles and no complimentary... More 

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Sorry to hear that you felt you got this unit because you used a voucher. That is certainly not the case. The owners of this particular unit have replaced all the furniture , just have the bathrooms to do up. We found out the washing machine wasn't going when the next family checked in and replaced the same day. The... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 21, 2014

The first thing we noticed as we opened the drapes was the stunning views of the beach and looking south towards Cooloongatta. The unit was large and comfortable with a full size fridge and kitchen. We had a unit on the 10th floor and it was perfect, they provide trolleys to help you get your baggage from the underground car... More 

Was this review helpful? Yes
Curtisyd, Manager at Ocean Royale, responded to this review

Thank you for your kind words.....so glad you had an enjoyable stay and please come back and see us next year as our outdoor beautification of Ocean Royale will be completed...Kind regards Maureen Manager More 

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