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Ocean Royale

3.5 of 5 4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
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Certificate of Excellence 2014
Ocean Royale
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Ocean Royale
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71 reviews from our community

Traveler rating
    34
    25
    6
    5
    1
See reviews for
22
24
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burnie, Australia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Currently the pool is being renovated so that was a major let down. When you book, ask about the progress of the renos, I dont think they will be completed for some time yet. Otherwise this is a very good place to stay as its location has you within easy walking distance of the broadbeach shopping and eating area. Big... More

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

We loved staying here, nearly 360 degree views of broadbeach. Large family apartment (2 bedrooms) with everything we needed. Comfortable and clean, a little dated but of no importance as it had so many good points.

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Mt Maunganui New Zealand
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at Ocean Royale nearly every year since 2003 and were very disappointed this time round. On booking the accommodation we were not told of the pool renovations. It is one of the major reasons why we stay at this resort so that we can swim in both the outside and indoor heated pools. The outside pool was... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

We are sorry you didn't enjoy your stay this time around. I am aware that Maureen offered to move you to a different apartment and you declined. The washing machine had just been installed and had been incorrectly plumbed our apologies. With regard to rattling sliding doors, yes the whole buildings windows rattle (mine included) this is just a normal... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 30, 2014

Stunning views of the ocean and Broadbeach areas and the best location. Close to the shops and lots of eateries to choose from. Room showed it's age with rattling windows/doors in both bedrooms. One lounge room door we couldn't slide open. Shame about the pool renovations - the outside pool looked like it needed topping up, so didn't bother going... More

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oceanroy, Manager at Ocean Royale, responded to this review

Hi , you did have Foxtel,12 channels , if you couldn't find them we could have shown you were they were.Outdoor pool has been in constant use and is at 28 Deg. Not sure why the water level would put you off swimming, the depth is over 1.5 m at one end. Glad you enjoyed the views and Broadbeach as... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

Stayed in 2 bedroom unit after purchasing a scoopon voucher. I'm sure that's why we got the unit we did. It was in need of a renovation and was really not even worth the discounted value of the voucher. Washing machine didn't work, ensuite was the smallest I've ever seen with 70's style orange & brown tiles and no complimentary... More

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oceanroy, Manager at Ocean Royale, responded to this review

Sorry to hear that you felt you got this unit because you used a voucher. That is certainly not the case. The owners of this particular unit have replaced all the furniture , just have the bathrooms to do up. We found out the washing machine wasn't going when the next family checked in and replaced the same day. The... More

Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2014

The first thing we noticed as we opened the drapes was the stunning views of the beach and looking south towards Cooloongatta. The unit was large and comfortable with a full size fridge and kitchen. We had a unit on the 10th floor and it was perfect, they provide trolleys to help you get your baggage from the underground car... More

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Curtisyd, Manager at Ocean Royale, responded to this review

Thank you for your kind words.....so glad you had an enjoyable stay and please come back and see us next year as our outdoor beautification of Ocean Royale will be completed...Kind regards Maureen Manager More

Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

We tried this place last year and totally loved it. It's a great location, lovely views, the managers are delightful and the place is great. Apartments are in good nick and practically appointed. Facilites are cared for. All in all A great place! Heated pool in winter is awesome.

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014

This was a perfect location, walking distance to all of broadbeach's restaurants and stunning view from the apartment balcony. Unfortunately the decor was really dated and the service was terrible. the lady at front reception was rude, they didn't refresh the rooms even though we stayed for 2 days. apparently they only do this once a week. the shower was... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Whilst we always look for reviews your review has left us gobsmacked to say the least. I am on the front desk and only spoke to the lady in this party at check in and when you came down to say the hook for the shower had snapped off, so If I was rude to you I am not sure... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

I utilised a ScoopOn deal for 3 nights at this place, and was left thoroughly impressed. I booked a stay during school holidays, and expected to be greeted with lots of families and kids, and even a probably lower quality room. But I was gobsmacked when I was given Apartment 36 on the 9th floor, with its stunning view out... More

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oceanroy, Manager at Ocean Royale, responded to this review

Glad you enjoyed your stay with us. Thank you for putting up a review, they are appreciated. More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

I have written a review on here about my experience with the staff wanting to charge an extra 30 dollars a night for the family suite. On the first night (Thurs) my sister stayed solo. Then we came for the remaining 2 nights. We were asked a further 4 times if we had extra people in the room. It boardered... More

Was this review helpful? Yes 1
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Additional Information about Ocean Royale

Address: 4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ocean Royale 3.5*
Number of rooms: 50
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Also Known As:
Ocean Royale Broadbeach, Gold Coast

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