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All 22 Broadbeach hotels

Ocean Royale

3.5 of 5 Hotel   |   4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
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Ocean Royale
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87%
Ranked #13 of 22 hotels in Broadbeach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Glen D Brisbane, Australia
  • Overview
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66 people have reviewed this hotel

Traveler rating
    31
    26
    3
    5
    1
See reviews for
18
23
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Brisbane, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

This was a perfect location, walking distance to all of broadbeach's restaurants and stunning view from the apartment balcony. Unfortunately the decor was really dated and the service was terrible. the lady at front reception was rude, they didn't refresh the rooms even though we stayed for 2 days. apparently they only do this once a week. the shower was... More

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Whilst we always look for reviews your review has left us gobsmacked to say the least. I am on the front desk and only spoke to the lady in this party at check in and when you came down to say the hook for the shower had snapped off, so If I was rude to you I am not sure... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I utilised a ScoopOn deal for 3 nights at this place, and was left thoroughly impressed. I booked a stay during school holidays, and expected to be greeted with lots of families and kids, and even a probably lower quality room. But I was gobsmacked when I was given Apartment 36 on the 9th floor, with its stunning view out... More

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Glad you enjoyed your stay with us. Thank you for putting up a review, they are appreciated. More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

I have written a review on here about my experience with the staff wanting to charge an extra 30 dollars a night for the family suite. On the first night (Thurs) my sister stayed solo. Then we came for the remaining 2 nights. We were asked a further 4 times if we had extra people in the room. It boardered... More

Was this review helpful? Yes 1
Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

This was a place suggested to me by my mother and it was great. The staff were soo friendly and helpful, the room was a good size, although bathroom was a tad small. The place was very clean and well furnished, just a little run down in places and showing its age, (rusty air-con unit, cracked glass on pool roof... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Thanks for your review, glad you enjoyed your stay with us. Yes it is unfortunate that the aircon units are outside and exposed to our salt air, we have tried (unsuccessfully) to source new housings. They tell us we have to buy a complete new aircon! Silly when it works fine. You will notice on your next visit that all... More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed May 4, 2014 via mobile

We purchased a scoopon deal to use for our wedding anniversary and have absolutely no regrets. Ocean royale was a beautiful place to stay in a perfect location for everything we wanted. We even had a visit from the friendly lorikeets. :) We would very happily stay again should we return to the GC.

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Thanks for the good review. Look forward to hosting you again. More

Bribie Island
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 5, 2014

We took advantage of an accomodation deal so we were delighted to find that the apartment really was a great deal. Our apartment was on the 5th floor and we had a 360 view. Don't be deterred when you read that the units are not beachfront, because the block of units in front of us were low set so we... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Great to hear you went home feeling like you had a good break away. Glad you found it good value and a nice place to stay. More

Maroochydore, Australia
1 review
5 of 5 stars Reviewed March 14, 2014

great place to stay close to everythink stayed in unit 44 awesome unit great views reception people very helpful will be back every think about place was great a bit old but well maintained pool was great the beach only 300 mitres away

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

So glad you had a lovely stay and in the next few months we are spending a big amount on the pool areas, entrance and main office over the winter period, so we look forward to seeing you back here in the future to see our upgraded Ocean Royale. Kind regards, Maureen More

1 review
4 of 5 stars Reviewed March 10, 2014

Awesome location and the two bedroom appartment was comfortable and spacious. The staff was friendly and the view was pretty good as well. Good parking area. Not to close to the city buzz. May need an update in styling.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 8, 2014

I called to asked about extra sheets so my 9 yr old daughter could sleep on sofa and was advised would have to "pay extra 90 dollars a night for a trundle bed". I said no and then 'customer service' person on phone snapped "are you having more people stay in room?" with a lot of suspicion In her voice.... More

Was this review helpful? Yes 2
oceanroy, Manager at Ocean Royale, responded to this review

Negative reviews are to be expected,and to address your review I will only reply with . The amount was $90 in total for 3 nights not per night as was explained to you when you requested an extra person. This was for the hire of a Roll away bed with linen. I don't know of any complexes or Hotels that... More

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Let me start by saying thankyou! We stayed back in November while we were over for my cousins wedding and felt completely at home and at ease. We got a really great deal on a Scoopon and loved it here. We stayed during Schoolies week and it was very quiet, there was the very occasional hooking schoolie on a scooter... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

So glad you had a lovely stay and we look forward to seeing you back here at Ocean Royale in the future. Kind regards, Maureen More

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Additional Information about Ocean Royale

Address: 4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ocean Royale 3.5*
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Also Known As:
Ocean Royale Broadbeach, Gold Coast

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style
#9 Romantic Hotel in Broadbeach
Hotel Class
Number of rooms
50

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