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Ocean Royale

3.5 of 5 4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
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Certificate of Excellence 2014
Ocean Royale
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Ocean Royale
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68 reviews from our community

Traveler rating
    33
    24
    5
    5
    1
See reviews for
22
23
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stunning views of the ocean and Broadbeach areas and the best location. Close to the shops and lots of eateries to choose from. Room showed it's age with rattling windows/doors in both bedrooms. One lounge room door we couldn't slide open. Shame about the pool renovations - the outside pool looked like it needed topping up, so didn't bother going... More

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Hi , you did have Foxtel,12 channels , if you couldn't find them we could have shown you were they were.Outdoor pool has been in constant use and is at 28 Deg. Not sure why the water level would put you off swimming, the depth is over 1.5 m at one end. Glad you enjoyed the views and Broadbeach as... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

Stayed in 2 bedroom unit after purchasing a scoopon voucher. I'm sure that's why we got the unit we did. It was in need of a renovation and was really not even worth the discounted value of the voucher. Washing machine didn't work, ensuite was the smallest I've ever seen with 70's style orange & brown tiles and no complimentary... More

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Sorry to hear that you felt you got this unit because you used a voucher. That is certainly not the case. The owners of this particular unit have replaced all the furniture , just have the bathrooms to do up. We found out the washing machine wasn't going when the next family checked in and replaced the same day. The... More

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2014

The first thing we noticed as we opened the drapes was the stunning views of the beach and looking south towards Cooloongatta. The unit was large and comfortable with a full size fridge and kitchen. We had a unit on the 10th floor and it was perfect, they provide trolleys to help you get your baggage from the underground car... More

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Curtisyd, Manager at Ocean Royale, responded to this review

Thank you for your kind words.....so glad you had an enjoyable stay and please come back and see us next year as our outdoor beautification of Ocean Royale will be completed...Kind regards Maureen Manager More

Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

We tried this place last year and totally loved it. It's a great location, lovely views, the managers are delightful and the place is great. Apartments are in good nick and practically appointed. Facilites are cared for. All in all A great place! Heated pool in winter is awesome.

Was this review helpful? Yes
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014

This was a perfect location, walking distance to all of broadbeach's restaurants and stunning view from the apartment balcony. Unfortunately the decor was really dated and the service was terrible. the lady at front reception was rude, they didn't refresh the rooms even though we stayed for 2 days. apparently they only do this once a week. the shower was... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Whilst we always look for reviews your review has left us gobsmacked to say the least. I am on the front desk and only spoke to the lady in this party at check in and when you came down to say the hook for the shower had snapped off, so If I was rude to you I am not sure... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

I utilised a ScoopOn deal for 3 nights at this place, and was left thoroughly impressed. I booked a stay during school holidays, and expected to be greeted with lots of families and kids, and even a probably lower quality room. But I was gobsmacked when I was given Apartment 36 on the 9th floor, with its stunning view out... More

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Glad you enjoyed your stay with us. Thank you for putting up a review, they are appreciated. More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

I have written a review on here about my experience with the staff wanting to charge an extra 30 dollars a night for the family suite. On the first night (Thurs) my sister stayed solo. Then we came for the remaining 2 nights. We were asked a further 4 times if we had extra people in the room. It boardered... More

Was this review helpful? Yes 1
Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

This was a place suggested to me by my mother and it was great. The staff were soo friendly and helpful, the room was a good size, although bathroom was a tad small. The place was very clean and well furnished, just a little run down in places and showing its age, (rusty air-con unit, cracked glass on pool roof... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Thanks for your review, glad you enjoyed your stay with us. Yes it is unfortunate that the aircon units are outside and exposed to our salt air, we have tried (unsuccessfully) to source new housings. They tell us we have to buy a complete new aircon! Silly when it works fine. You will notice on your next visit that all... More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed May 4, 2014 via mobile

We purchased a scoopon deal to use for our wedding anniversary and have absolutely no regrets. Ocean royale was a beautiful place to stay in a perfect location for everything we wanted. We even had a visit from the friendly lorikeets. :) We would very happily stay again should we return to the GC.

Was this review helpful? Yes
oceanroy, Manager at Ocean Royale, responded to this review

Thanks for the good review. Look forward to hosting you again. More

Bribie Island
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 5, 2014

We took advantage of an accomodation deal so we were delighted to find that the apartment really was a great deal. Our apartment was on the 5th floor and we had a 360 view. Don't be deterred when you read that the units are not beachfront, because the block of units in front of us were low set so we... More

Was this review helpful? Yes 1
oceanroy, Manager at Ocean Royale, responded to this review

Great to hear you went home feeling like you had a good break away. Glad you found it good value and a nice place to stay. More

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Additional Information about Ocean Royale

Address: 4 Britannia Avenue, Broadbeach, Queensland 4223, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ocean Royale 3.5*
Number of rooms: 50
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Also Known As:
Ocean Royale Broadbeach, Gold Coast

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