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Mantra Sierra Grand

22 Surf Parade, Broadbeach, Gold Coast, Queensland QLD 4218, Australia
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402 Reviews from our TripAdvisor Community

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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in an 2 bed ocean view room (2504) for 5 days. Plenty of space and very clean with new furniture and amazing views. We loved the outside balcony. We self catered and had all the utensils we needed. Right next to shops and public transport. We found staff very helpful and accommodating from reception to cleaning. Able to... More 

Helpful?
1 Thank Belinda H
Orange, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have just returned home from a weeklong trip at Mantra Sierra Grand and have already made plans to return. We arrived and were greeted by a lovely reception team who made check in quick and seamless. The rooms were really well situated and had plenty of space to spread out. We were given a 2 bedroom apartment on the... More 

Helpful?
1 Thank BBeach89
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We expected room airconditioning at the very least. Did not work properly. No control from the room. Maybe they are on a cost saving exercise?? All reception can do is try to placate and hope you can put up with it. Summer in Queensland means it is essential to get it right. We have stayed in many apartments in this... More 

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1 Thank Ianpet
Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in two bedroom apartment. asked for quiet room on a high floor and got just that - room was on 20th floor looking towards pacific fair and mountains. Room was quiet and clean. Nice balcony and kitchen facilities. Lots of car parking spaces and easy to park. Walked to the shopping centre for breakfast as a number of cafes... More 

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2 Thank Sezza08
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Windows where dirty and marks in blinds lots of wear and tear. Blinds in bedrooms not that dark as soon as the sun comes up it shines through. Positive close everything, spacious. Loved the views. Not enough cooking supplies for something that is for a family.

Helpful?
Thank Ruth H
Gold Coast, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Arrival experiences was great. Spacious pull-up area and the young man who checked us is was very friendly, I think his name was Tom. Actually all staff were extremely friendly and helpful throughout our stay. Room clean and modern with everything we needed and more. Pool was nice and had lots of sun. Very large gym which was a nice... More 

Helpful?
Thank Jack D
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for five nights with my family. Location, access to Margaret Ave beach and the pool within was good. However apartment was stale with dirty furniture, trickle of water of showers and dirty carpet. What I really didn't like is the service by the reception staff. Two ladies I dealt with and both were pretty ordinary, made me felt... More 

Helpful?
Thank Arjunnatthan
Darwin, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Facilities were good but service & rooms were average. The room was perfect for our needs however all of the furniture, doors, walls & bathrooms were damaged & not clean. Would recommend as a convient location but there's better quality places nearby for the same price range.

Helpful?
1 Thank Sachinjen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great central location to major shops, cafes, beach and parks. Also great location to get to the theme parks, only 20min drive to Sea World, 25min drive to Movie World. Our 2 room unit was ultra modern with heaps of room for a family of 4. Staff were very helpful. Great big pool which the kids loved. Gym was also... More 

Helpful?
1 Thank Simon G
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We booked a two bedroom ocean view apartment for 4 people for three nights about $1350. The photos online looked great and modern. We were unaware that some apartments are owned privately. The one we had was opposite the lifts so very noisy. The apartment was clean but very tired and worn. Carpets had stains throughout and walls were all... More 

Helpful?
1 Thank LOUISE D
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