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Mantra Sierra Grand

22 Surf Parade, Broadbeach, Gold Coast, Queensland QLD 4218, Australia
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1 room 1 guest
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360 Reviews from our TripAdvisor Community

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Traveler rating
    116
    133
    60
    35
    16
See reviews for
141
74
7
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (360)
  • Mar-May only
    (79)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (89)
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Brisbane, Australia
Level Contributor
74 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed for the night with friends for a friend's 30th birthday celebration. The view was amazing from 20+ floor and even better, we were beach side. The apartment was a 3 bedroom and very modern, although the some of the furnishings had had a bit to wear and tear. Be aware of complaints for loud noise late at night,... More 

Was this review helpful? Yes
MANTRAThomas, Front Office Manager at Mantra Sierra Grand, responded to this review

Dear Jovana D, Thank-you for your recent review of Mantra Sierra Grand, It was great to read your positive comments about our location, ocean views and modern apartment decorum. By the sounds of it, you might of had a bit too much fun celebrating! None the less we would like to wish your friend a belated Happy 30th birthday from... More 

Auckland, Auckland, New Zealand
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Took our daughter and her man and stayed for 5 nights in 2 separate rooms which were very nice with everything we required. Some things were a bit dated but nothing to complain about.Our rooms faced inland which meant we got quite a bit of noise from the main highway, light rail and buses across from us which could be... More 

Was this review helpful? Yes
MANTRAThomas, Front Office Manager at Mantra Sierra Grand, responded to this review

Dear Glenn G, Thank-you for your recent review of Mantra Sierra Grand, I thoroughly enjoyed reading your positive thoughts and recommendations concerning the property's facilities, location and helpful staff. However, please accept my sincere apologies for the lapse in service over the failure to attend to your telephone call during your stay. Although not an excuse, I can only attribute... More 

Melbourne, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed on my own for some quiet time in Broadbeach. The apartment was stunning; impeccable, clean, lots of room and completely self contained. All items were new and not worn out. The pool looked amazing, the staff were so friendly they felt like old friends. The Sierra was ideally located close to lovely restaurants, transport and the beach. I... More 

Was this review helpful? Yes
Matthew P, Front Office Manager at Mantra Sierra Grand, responded to this review

Dear Litsa T, Thank-you for your recent review of Mantra Sierra Grand, I was so proud to read such a positive review, especially about our greatest asset, the staff & their friendliness. I look forward to welcoming you back some time in the near future. Talk soon. Thomas Luck Front Office Manager More 

wellington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 1 bedroom on 19th Floor, Could hear traffic noise but apart from odd noisy vehicle this was no issue. Was aware no servicing etc as an apartment - thought might get more than 1 set of towels for 4 nights but no worries as just ran them through the washing machine and drier. Staff were excellent couldn't... More 

Was this review helpful? Yes
Matthew P, Front Office Manager at Mantra Sierra Grand, responded to this review

Dear Wine Girl 00, Thank-you for your recent review of Mantra Sierra Grand, It was a pleasure reading your positive review about our property. Please note as a handy hint to future travellers; a second set of towels can be delivered to your room free of charge should you require more. A charge only applies for a third supplementary set.... More 

Christchurch, New Zealand
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very spacious apartment and in a great location for public transport up and down the coast as well as to the airport. Unfortunately there were several little "niggles" in the apartment which needed attending to. The staff were very polite and apologetic about these and the problems were fixed. We had an ocean view but were on... More 

Was this review helpful? Yes
Matthew P, Front Office Manager at Mantra Sierra Grand, responded to this review

Dear 003Kiwis, Thank-you for your recent review of Mantra Sierra Grand, Please accept my sincere apologies for the small events or 'niggles' raised in your post. Its always re-assuring from a managers point of view to hear that our staff reached a friendly resolution to these occurrences to let you get on with enjoying your stay! I also appreciate your... More 

Auckland Region, New Zealand
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good facilities but very noisy.We were on the 11th floor, nice unit 3 bedroom which on suite. The traffic noise was bearable (Just) and when people crossed the road you hear there crossing beeper going. The problem is that there is no double glazing and I guess it was built on the cheap. In saying that very thing else... More 

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Caloundra, Australia
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In July we stayed in one of the sub-penthouses at this hotel. The accommodation was spacious with 3 bedrooms and 2 bathrooms, however the overall standard was a little disappointing. We found that it could have been a lot cleaner and although the kitchen had modern appliances, we were surprised not to find a coffee plunger, a decent frying pan... More 

Was this review helpful? Yes
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed in a 3 bedroom ocean view apartment during the recent School holidays. The apartment was a good size, well furnished with everything you need and an awesome view of Broadbeach and the ocean. We enjoyed the facilities which included indoor and outdoor pools, gym, bbqs and theatre. The resort is right across the road from Pacific Fair a... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 24, 2015

Dirty is the only way to describe our 1 bedroom apartment. The thin throw on the bed was filthy as were the cushions on the couch. The carpets stained and kitchen cupboards etc dirty. No starter pack. It is July and cold the bed only had sheets and the filthy thin throw. There was an old blanket in the cupboard... More 

Was this review helpful? Yes 3
Armidale, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 21, 2015

Had booked the hotel for Five. Adults 2, Children 3. July holiday, only 3 blankets in room. Called reception at 9pm and asked for another blanket as we had given all three blankets to kids, to be told we could not have another blanket at all. They did not have access to the linen store apparently. AND WE FROZE. SLEPT... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Pacific Fair(6)
  • Bedroom apartment(4)
  • Traffic noise(4)
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