Mantra Sierra Grand (Broadbeach, Gold Coast) - Hotel Reviews

Address: 22 Surf Parade, Broadbeach, Queensland QLD 4218, Australia

Region: Australia > Queensland > Gold Coast > Broadbeach

Amenities:

Business Center Fitness Center Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access

Hotel Style:

#12 Family Hotels in Broadbeach

#13 Luxury Hotels in Broadbeach

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Mantra Sierra Grand is located in Broadbeach - the Gold Coast's fastest growing destination for holiday makers. Within walking distance of award winning restaurants, cafes, Boutiques shopping and the Gold Coast largest shopping centre, Pacific Fair. As well as Conrad Jupiters Casino and the Gold Coast Convention and Exhibition Centre. ... more less

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Also Known As:: Mantra Sierra Grand Hotel; Mantra Sierra Grand Broadbeach; Mantra Sierra Grand Broadbeach, Gold Coast

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187 reviews from our community

See which rooms travelers prefer - 43 traveler tips

travelbugforever

Australia

Senior Contributor

36 reviews

25 hotel reviews

Reviews in 26 cities

28 helpful votes

“enjoyable stay...good position”

Reviewed April 21, 2013

I stayed here for 2 nights and found the apartment to be spacious with full size kitchen and 2 lounge areas. It was noisy on the balcony because it was above the highway but inside with door closed it was fine. There were 2 bathrooms, not large but adequate. Mine was only serviced weekly so i did not receive clean... More

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momentarydivision

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

3 helpful votes

“Large, modern apartments close to all things Broadbeach”

Reviewed April 20, 2013

Stayed here for Supanova (pop culture convention) so wanted somewhere close to convention centre. Stayed in 2 bed apartment. Modern, full kitchen and decent size living area. We did ask for single beds setup in one room which wasn't done but didn't worry us. Good facilities as well with 2 pools and 2 min walk to local shops or to... More

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KJN2010

Coolum Beach

5 helpful votes

“No Car Required”

Had a great stay over Easter. Perfectly situated and was surprised seeing it is so close to the main road, there was minimum road noise (we stayed on the 12th floor). You won't need a car if you are staying here. If you do have a car, pay particular attention on how to get to the car park... It is... More

Chazwazza

Queensland

27 reviews

20 hotel reviews

Reviews in 18 cities

33 helpful votes

“Family getaway to the Gold Coast”

Reviewed April 7, 2013

I stayed here in March with my husband, parents and sister's family. My dad booked the trip and organised for us to have 2 x 2 bedroom Ocean front apartments for 3 nights. On arrival, we checked in and were given 2 sets of keys for each apartment, very handy as there was 6 adults in total (+ 3 kids).... More

H0nes7

1 review

“Best mantra customer service on the gold coast”

Reviewed April 5, 2013 via mobile

Staff went above and beyond to ensure i was happy with my room after i wasnt quiet satisfied with my low level room. They have top off my birthday will definitely stay here again with this customer service. great managers

Dear H0nes7 Thank you for your comments, it is great to hear the team were helpful and were able to assist. Mantra do pride themselves on providing Mantra "Knowing What Matters". Have you joined "Club.CUSoon" it is a free membership to recieve discounts and other beneifts to all Mantra , Peppers and Breakfree properties. We look forward to welcoming you... More

EmzMummy

Dunedin, New Zealand

“Great Location”

Reviewed March 18, 2013

My partner, myself and our 21 month old toddler stayed overnight recently for Valentine's Day. The place itself is extremely clean, large rooms and within walking distance to wonderful eateries and shopping areas. PERFECT !!!!!! We checked just after 1:30pm, paid upfront and were informed our room was not ready (receptionist advised us that "check in time is from 2pm... More

Dear EmzMummy Thank you for you feedback , I am happy to hear that the room was what you expected. Apologies for the cot not being set up and ready to go. Yes I would have to agree the location is fantastic , close to shops, restaurants ect. Sounds like you and your family had a great time here at... More

SS03

Brisbane, Australia

1 helpful vote

“Wow what a disappointment!!”

Reviewed March 16, 2013

Wow i canot believe what appaling customer service I had received after my stay from the front office management of this hotel. After weeks of trying to resolve an extra charge situation, all I can say is that I am disgusted at the unprofessionalism received from the front office management. This experience has definatelly made me never want to stay... More

bodkal

Northern Rivers

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Great place, very central”

Reviewed March 14, 2013

We stayed for 3 nights in a 2 bedroom ocean view. We had our 2 children stay with us the first night. Room was beautifully presented, great views on the 14th floor. Apartment was clean on arrival and felt comfortable. Our only problem was the shower in the main bedroom leaked heavily onto the tiles which stayed slippery for some... More

Dear bodkal Always great to hear that our guests make the most of all of the faciities here at Mantra Sierra Grand. I appreicate your comments. I will pass on your comments regarding the balcony door. Yes I can appreciate your concerns also being a mother. Have you joined ClubCUsoon this a free membership , you will receive great discounts... More

Lee H

Perth, Australia

Top Contributor

99 reviews

Reviews in 38 cities

21 helpful votes

“Shops and beach on your doorstep”

Reviewed March 4, 2013

Ideally located for the shops, the Pacific mall is directly over the road, behind the hotel just two blocks away is the beach. The rooms are clean and big ideal for a family having a break or business stay. There are plenty of restaurants within a five minute walk, as well as the casino across the road.

Dear LeeH Thank you for your comments. It sounds like we ticked all the boxes - location , facilites and the room. Yes I would agree being able to walk a short distance to casino , restaurants and shops is s big plus for our guests. I do hope you return to Mantra Sierra Grand again in the near future.... More

Mardeb21

Sydney, Australia

“Could be better”

Reviewed February 11, 2013

Stayed at Mantra Sierra Grand for 3 nights and overall was disappointed. The cleanliness of the room was average with the glass doors on the balcony being filthy on the outside. The TV had lines running though it and was to a certain degree not watchable. There was a leak from the main bathroom under the tiles and makes the... More

Dear Mardeb21 Thank you for yor feedback. It seems you had a couple of iiseus with your stay, we have addressed these with the team. Just for your information we are currently in corresspondance with all the units owners to update the TVs in the units are digital will be here in May. I do hope you chose to return... More

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Mantra Sierra Grand Hotel, Broadbeach, Gold Coast

Mantra Sierra Grand

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