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Torre Artale Relais

3.0 of 5
Contrada Sant'Onofrio, 1, 90019 Trabia, Sicily, Italy
Hotel amenities
Torre Artale Relais
Ranked #2 of 2 hotels in Trabia
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85 reviews from our community

    Trip type
Traveler rating
    6
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    14
Date Rating
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 20, 2012

The hotel is in terrible condition, location is so rural, that without a car you can not get to the town. Rooms wasnt clean, bathroom is terrible, staff isnt helpful. The only bride side of hotel is their food which is good. But select other hotel if possible.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 18, 2011

I got married in Sicily in September 2011 and I booked this hotel as a main base for all my english guests .. The staff have been very helpful, patient and accommodating with all our requests, group booking and last minute changes and accommodation... They managed to acommodate almost all my guests in the Relais which is the period -... More

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bonsignore12, Direttore vendite at Torre Artale Relais, responded to this review
October 24, 2011

Thank you for writing this review. It 'was a pleasure to take care of English friends We hope to meet again to celebrate a year of marriage.... See you soon! More

Toronto, Canada
1 review
1 of 5 stars Reviewed August 22, 2011

We took a family vacation in June 2011 we stayed at Torre Artale. it was terrible! Everything in the villa needs a facelift/maintenance from the sofa (covered with white sheets to hide the holes) to the kitchen. There was no outdoor maintenance whatsover. Chairs on terrace were filthy. Avoid booking with Torre Artale all toghether, do yourself a favour.

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bonsignore12, Direttore vendite at Torre Artale Relais, responded to this review
September 2, 2011

Dear customer, we apologize for what indicated in your review and we inform you that we have taken note to schedule a series of maintenance interventions that are already ibegun and will continue for the winter months. Surely your stay coincided with the swimming regional competition held in our Olympic swimming pool of 50 meters, for which 500 people were... More

Travelers are raving about these Trabia hotels

Toronto, Canada
1 review
1 of 5 stars Reviewed August 22, 2011

THE VlIlas are in terrible condition, The garden is very bad kept, no flowers, no grass, The kitchen sink is very filthy and rusty, pots & pans & dishes are in no condition to cook or eat. The water in the shower is either too cold or too hot and not working properly The water in the toilet is running... More

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bonsignore12, Direttore vendite at Torre Artale Relais, responded to this review
August 25, 2011

Dear guest, we are sorry to read his negative experience with us and we will take note of his to improve our services and we apologize for what happened. However, during the month of June, the hotel is not in top jobs, and certainly if he had reported the problems, we changed the apartment with another with the right requirements.... More

Győr
1 review
4 of 5 stars Reviewed August 7, 2011

We spent a very good week in this place. Very nice view, kindly people, good foods. Our room was very clean, air-conditioned. Only one problem that we had, was the thin walls, so we could hear the neighbour room. The beach was not direct near the hotel, but the shuttel bus was avaible all time. Near the hotel was a... More

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bonsignore12, Direttore vendite at Torre Artale Relais, responded to this review
August 17, 2011

Thanks for the positive comment. We hope to welcome you again as our guests hotel. Giovanna Bonsignore Sales Manager More

Rotterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2011

We stayed here in May in two rooms (4 people). The rooms were terrible. One room smelled very horrible and both rooms were old and outdated. The plumbing is very terrible in this hotel. When someone in another rooms flushes the toilet, all rooms are shaking and the noise is very loud. Not so nice when your neighbours go to... More

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Zurich, Switzerland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 9, 2010

Nicely located (although a car is a must), with a nice view and gardens this hotel could be so much more. We stayed at a 3-star compound (it also has a 4-star part) that was noisy, not clean, very basic – kind of hospital-look room, with squeaky old bed, broken old tv, damaged furniture and very noisy plumbing (we could... More

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Nuneaton, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 4, 2010

Hired a car at Palermo airport.The complex is out of the way so you'll need one. We stayed in the supposedly 4* apartments. The pro's: Quite nice location between hills and the sea. Olympic swimming pool.Fairly well maintained and clen.Nice views but pretty busy. The cons: Apartment set in a small dried out garden as part of a 2 apartment... More

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London
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2009

Beautiful apartment, with stunning view of mountain and sea but Bath and kitchen needed attention. Staff not very helpful. When asked if they provided currency they said it might be possible on Friday. We arrived on a Tuesday. We booked an apartment and was prepared to self cater. No facilities on site to purchase any food or drink. Restaurants were... More

Was this review helpful? Yes 1
Seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2009

We stayed at Torre Artale two nights. It's quite an interesting place - the grounds cover a large area and there are numerous different buildings. The staff are very friendly and accommodating. It must be extremely popular during other seasons, especially for horse riding. There are a couple of pools, places to stroll, gardens nestled here and there, and other... More

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Additional Information about Torre Artale Relais

Also Known As:
Torre Artale Relais Hotel
Torre Artale Relais Hotel Trabia
Torre Artale Relais Trabia
Hotel Torre Artale Relais
Torre Artale Relais Trabia, Sicily
Address: Contrada Sant'Onofrio, 1, 90019 Trabia, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Trabia
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Trabia
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Nel piccolo centro di Trabia, ubicato nelle vicinanze di Termini Imerese, rinomata località turistica della Sicilia, e a pochi Km da Palermo, sorge il Torre Artale Relais, in un'ampia tenuta, ospitato in un fascinoso baglio, un tempo residenza nobiliare dei marchese Artale. Circondato da giardini rigogliosi , il delizioso Relais dispone di comode camere, di un rinomato ristorante, di un maneggio, di numerosi impianti sportivi e si propone anche come suggestiva cornice per piacevoli incontri di lavoro e per manifestazioni di ogni genere.Torre Artale Hotel & Villas arise in a singular atmosphere within a tranquil park between the amazing peaks of the Sicilian mountains and the turquoise Mediterranean Sea. It is constituted by a modern hotel and by various groups of apartments, thought and ideated as traditional Italian villas with a very large garden. Our excellent sporting facilities include private beach, Olympic swimming-pool, 5 tennis courts, kids pool, soccer and basket field, minigolf, horse-riding, water-ski, windsurf, etc. ... more   less 
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Torre Artale Relais
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