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Hotel Castel

Malbrettweg 13, Serfaus 6534, Austria
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Hotel Castel
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Ranked #9 of 39 Serfaus B&B and Inns
A recent review
5 of 5 stars Reviewed February 11, 2012
Alexandra68_10 Amsterdam, The Netherlands
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Amsterdam, The Netherlands
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 11, 2012

Nice hotel with very friendly staff and excellent food. Located on upper road in town. Parking available in garage. 2 min's walk from Murmili park for children, 5 min's from train station and 15 min's walk from ski lift. We did not find the distance to the ski lift disturbing because we were so pleased with the hotel. Ski storage... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 14, 2011

Castel and their personnel immediately make you feel at home! Great rooms and stunning views, fantastic food and yes: it's a nice stroll to and from the metro. After a great day of skiing the 5 min walk up towards Castel relaxes and is good against muscle aches.

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Breda, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2010

I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them, it is never a problem! The menu is very good and and they have a... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 27, 2010

The hotel is very far from the ski area and the hotel staff have a very bad attitude. The food was also not that great. Overall i would never set My foot in that hotel again as it is overpriced and should not be a 4 star hotel.

Was this review helpful? Yes 3
Castel-Serfaus, Rezeptionistin at Hotel Castel, responded to this review

Dear guest, unfortunately your critic ist unreproducible for us. All of our staff is constantly trained in a friendly contact with our guests, which is confirmed by the consistently positive responses of our visitors. The location of our hotel on the upper side of the village is one of the most beautiful in Serfaus. The centre of the village and... More 

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