As my partner and I arrived at the hotel, there was only one person on the reception desk to check us in however we didnt mind waiting as it wasn't too long a wait. We loved the hotel and where it was situated, as it isnt in the middle of the town but it is in walking distance of the... more

Hi - I often use tripadvisor so thought only fair that I should write a review so others may benefit from my experience at this hotel. Hotel is nice but definately not four star. Desperately needs updating - decor very tired. On positives staff very good and helpful and deal that I got was very good. There is a sister... more

When we arrived at the Hotel Elba Sara, there was only one check-in person on reception, which maybe could not be helped, however, a lot of us had arrived from the airport, which resulted in the checking-in process being very long, especially as there was no air con in the reception/lobby area. On the other hand, the service we experienced... more

Our first impressions of the hotel were very good although we soon found that the floor in our room was dirty and actually remained so for over a week. We were told at the 'welcome meeting' that the bed linen was changed every second day, however, this proved to be untrue. We had one sheet changed (top to bottom) after... more

..The Hotel itself is quite large with 2 large swimming pools and a separate one for the kids. The large swimming pool was being repaired during our 1 week stay but reopened about 2 days before our return to the uk. The dining room is ok but half was shut off probably because the hotel was only 50% full. If... more

The hotel is situated about 15 mins from the airport and although underneath the direct approach to the runway, the planes aren't that intrusive - and you can set your watch by them! the first being at 7.35 each morning. First impressions of the hotel were positive although having to pay 4 euros a day for the safe in the... more

We stayed for one week all inclusive and found that the hotel building and rooms was excellent, however the staff and food were terrible. Food was consistently bland and either under cooked or burnt. There was no room service (even although it was advertised), the mini bar was unstocked (advertised as re-filled daily), pool towels were changed every 2nd day!... more

Just returned from a very nice week all in all at the Elba Sara but felt it necessary to warn prospective travellers about the perils of the all inclusive option. We stayed half board and found both buffet breakfast and dinner very good, with a varied selection of food, well cooked!. The breakfast included fresh fruit smoothies and omelettes of... more

Just returned from the Elba Sara. Great hotel, friendly staff. Before we went I went onto the hotel website and signed up for the Fidelity Card (do it, its a must!!!!) because of this we were upgraded free of charge to a suite and had a late check out (6pm) free of charge. Once you have registered you can email... more