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Complex Katarino Hotel & SPA

Katarino locality, Razlog, Bulgaria
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1 room 1 adult
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Complex Katarino Hotel & SPA
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90 Reviews from our TripAdvisor Community

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Skopje, Republic of Macedonia
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love the way the hotel is so apart from all the city fuss in the center of Bansko, and only 5 km from it. The resort has everything you need for a fun vacation. I loved the bowling alley, the pool was also great, even in winter the outside pool had e fairly hot temperature. Also the food is... More 

Helpful?
Thank Ivo K
Blagoevgrad, Bulgaria
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Several times rest in the hotel and are very pleased with the conditions there. In winter it is very warm and cozy. In summer it is fresh and out everywhere is green. The staff are very friendly and helpful, the food is delicious, the spa center is very nice. The food in the restaurant is delicious. The hotel is very... More 

Helpful?
Thank Milena S
Victoria, Australia
1 review
1 of 5 stars Reviewed 5 weeks ago

The staff stole our phone and they were organized. Us and one Greek family were in the lobby. My daughter was playing with the phone and we were checking out leaving the hotel. The driver was the only one that entered the lobby and left. Their driverncame in took it and in the 15 minutes we were looking for it,... More 

Helpful?
Thank Sinisa P
Munich, Germany
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 5, 2016

For the second new-years eve spent in Bansko, this hotel was a huge surprise. The previous year I was also in a 4 star hotel, but the difference is huge. PROS: - clean and spacious. - the food was very good and good quality (we had the breakfast and dinner included, plus an apres-ski snack). - surprisingly good WiFi -... More 

Helpful?
Thank Andreea B
Sofia, Bulgaria
Level Contributor
438 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
3 of 5 stars Reviewed October 3, 2015

Once beautiful complex built in country style, especially after CIBANK acquisition, turns into an outdated premise. Maintenance is poor. Room interior needs refurbishment. Overall management is not at the expected level.

Helpful?
2 Thank Jan V
Skopje, Republic of Macedonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

We have hard time finding the perfect mach for our holidays, because my son uses an power wheelchair. The access is the main problem, especially to the most needed facilities- restaurant, pool, lobby, room... I have no words to express how happy we were when we found this hotel and experienced the best holidays so far. Like an added value... More 

Helpful?
1 Thank Denica V
Sofia, Bulgaria
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

We ended up at this hotel quite by chance but never regretted it! The room was spacious, with a nice balcony facing the breathtaking snow-capped mountains. The hotel spa is based on a warm mineral spring and though the 2 swimming pools - an indoor one and an outdoor one - could be bigger, the experience was pleasurable. The staff... More 

Helpful?
1 Thank Irina N
Swansea
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 8, 2015

Before we stayed here we had read some reviews that say the hotel is a bit dated, this is quite true (c1990's), but we would definitely stay here again if we were to ski in Bansko again. The spa. for example is still much better than most with fantastic views. Free saunas x 2; steam rooms x 2, lovely indoor... More 

Helpful?
1 Thank John_in_Swansea
Southampton, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 28, 2015

Travelled with wife for a ski holiday in March 2015 on a half board basis. We are in our mid 30's. Plus points:- - Food: good, varied, you would be hard pressed to find something you didn't like. Half board includes breakfast, afternoon tea and dinner. A bottle of wine is also delivered to the room on a daily basis.... More 

Helpful?
1 Thank HermesBC
Sofia, Bulgaria
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 2, 2015

For sure Katarino is one of the famous places to stay in the region. But when you pay more, it is absolutely normal to expect more. And I did not receive more The Spa center - the pool is not big enough and when the hotel is full of people or there is an event in the hotel, it is... More 

Helpful?
Thank petar_kemalov
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