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The Greyhound Carshalton

3.5 of 5 2 High Street, Carshalton SM5 3PE, England
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The Greyhound Carshalton
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The Greyhound Carshalton
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139 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My stay at the Greyhound was perfect- thank you. As a female business traveller I can highly recommend this hotel. The room, food and friendly service was outstanding! I was made to feel safe and welcome- thank you!

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This overnight stay was a Christmas gift and was looked forward to with great expectation. My wife and I travel regularly over England and have stayed at various hotel chains from Thistle Hotels to Premier Inns but not in Pub Hotels. Our initial impression of our room was one of some satisfaction when compared to 'up market' hotels. Very clean... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

We fancied a Saturday lunch and popped into the greyhound next to carshalton ponds. The barman served everyone before us until another customer pointed out to him that we had been ignored. We ordered a sharing ploughmans for over £15 so not cheap. It arrived with tiny portions of bread and no apple and no relish as advertised. We tried... More 

Was this review helpful? Yes 2
Chiang Mai, Thailand
1 review
4 of 5 stars Reviewed 2 weeks ago

My Partner and I visited the Greyhound for an impromptu mid week dinner. There were a few issues with our food order. I brought this to the manager attendtion and was very impressed in the manner in which the he addressed this. The positive response and level of customer service he gave us made a real difference to our evening.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Arrived to friends for a belated birthday lunch had a couple of glasses of the house red very smooth and then ordered. Our food my friend had the chicken and bacon burger with fries and I had the youngs special house burger which was great meaty hot with cheese gherkins and a little Mayo but not too much , the... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Me and my lads from the golf club went to the greyhound hotel I ordered soup and was very excited for the sour bread!however, it came as just normal bread! And it gets worse! I asked the lady if they knew about The Bread Incident but of course she couldn't care less so we got no refund and no SOUR... More 

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Wallington, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

The Greyhound is only a mile from where I live and my family and friends have eaten and had drinks there many times, customer service has always been excellent. I had friends visiting yesterday (Boxing Day) and we walked to the Greyhound for little festive cheer. My friends ordered mulled wine which unfortunately tasted awful and more like warm vinegar... More 

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Gloucester, United Kingdom
2 reviews
5 of 5 stars Reviewed December 22, 2014

I stayed at the Greyhound last week having put it to the bottom of my list of places to stay in the area. What a difference! The new management have lifted the whole atmosphere of the place. From the warm welcome I received it was clear that things had changed and I was not disappointed. The restaurant is serving excellent... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 15, 2014

We had stayed before so was looking forward to our overnight stay. Check-in was fine and we were directed to our room. The room was clean but the carpet was grubby. There was only one small window with a view of the car park and a sash window that was difficult to open. The bathroom was a real let down... More 

Was this review helpful? Yes 1
Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Claire669, Firstly, thank you for taking the time in giving us feedback. Clearly we haven't met your expectations in a number of areas, and thanks for pointing them out. We are addressing the bathroom, we know they are in need of decoration we have a plan in place for this. On your other points they are interal issues we... More 

Felixstowe, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 14, 2014

First class stop-over. Room just as you'd wish for. Free internet and fast. Complimentary drinks had chocolate which always pushes my button! Only had one meal in the restaurant but it was superb. I recommend the vennison and parsnip; can't say that I've eaten better! Car parking is free but at this time of the year it's understandably very busy.... More 

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Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Ray M, Thank you very much for taking the time in giving us feedback. Its great when people recognise that when booking with us that the car park is free and also the Wi-fi is free which helps people complete their long days work. Our chefs are delighted to hear when they put new dishes on people enjoy and... More 

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Additional Information about The Greyhound Carshalton

Address: 2 High Street, Carshalton SM5 3PE, England
Location: United Kingdom > England > Surrey > Carshalton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Greyhound Carshalton 3.5*
Number of rooms: 21
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