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The Greyhound Carshalton

3.5 of 5 2 High Street, Carshalton SM5 3PE, England
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The Greyhound Carshalton
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The Greyhound Carshalton
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143 reviews from our community

Traveler rating
    45
    49
    28
    11
    10
See reviews for
31
53
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Noida
Contributor
15 reviews 15 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed here during mid Jan 2015 for a week and was placed fairly well during my stay. View of ducks in the pond outside from the window of my room was a pleasent plus. Breakfast was good with homely feeling. Room size was ample I can say but some renovation on decor and walls is an ask. Owners are... More 

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Sutton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I had my wedding reception at the greyhound Carshalton in January 2015. I'm irish and my now husband is from the area. We had up to 15 rooms booked for the Saturday night and my parents stayed there for a whole week. I was so nervous about the reception and venue although I didn't need to be at all. The... More 

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Wigan
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 2 nights at the end of January whilst in the area for my sister's birthday celebrations. This is the third time we have stayed here and the service and food were consistently very good. What made it special this time was the above average large bedroom overlooking the ponds and the personal attention from the manager.... More 

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Wrexham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

One if those places that "almost" got it right, managers are excellent, the rooms are nice, great duvet! Clean enough, although the maid could probably do with a bit of encouragement.. Sells a nice pint, really welcoming... Then there is the food, very expensive, which would be fine if it was not terrible! Really lets the place down, I tried... More 

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Greyhound M, Manager at The Greyhound Carshalton, responded to this review

If you could give us a call direct on 02086471511. We would like to speak to you personally about your experience you encountered. Thanks in advance. Regards, Management Team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay at the Greyhound was perfect- thank you. As a female business traveller I can highly recommend this hotel. The room, food and friendly service was outstanding! I was made to feel safe and welcome- thank you!

Was this review helpful? Yes 1
Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Thank you very much for your kind words and feedback regarding the Greyhound ,we look forward to seeing you again soon , The Management team More 

romford
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015

This overnight stay was a Christmas gift and was looked forward to with great expectation. My wife and I travel regularly over England and have stayed at various hotel chains from Thistle Hotels to Premier Inns but not in Pub Hotels. Our initial impression of our room was one of some satisfaction when compared to 'up market' hotels. Very clean... More 

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Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Thank you very much for your feedback and although we had a busy weekend and had to deal with the noise from other guests ,we are very grateful for the feedback and we are sorry that your nights sleep was disturbed.We hope you will visit us again in the future and thank you very much for your kind comments Regards... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 20, 2015 via mobile

We fancied a Saturday lunch and popped into the greyhound next to carshalton ponds. The barman served everyone before us until another customer pointed out to him that we had been ignored. We ordered a sharing ploughmans for over £15 so not cheap. It arrived with tiny portions of bread and no apple and no relish as advertised. We tried... More 

Was this review helpful? Yes 2
Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Jill A thank you for your feed back regarding your lunch in The Greyhound . We are in the process of coaching and retraining bar and waiting staff at The Greyhound and hopefull this issue will be resolved ,where customers are served in turn and attend promptly to the needs of customers. The Lunch time menu is high in... More 

Chiang Mai, Thailand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2015

My Partner and I visited the Greyhound for an impromptu mid week dinner. There were a few issues with our food order. I brought this to the manager attendtion and was very impressed in the manner in which the he addressed this. The positive response and level of customer service he gave us made a real difference to our evening.

Was this review helpful? Yes 1
Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Moods95 thank you for your feedback and although you had issues with your meals ,we are glad that they were rectified to your satisfaction ,we look forward to seeing you again at The Greyhound More 

Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 5, 2015

Arrived to friends for a belated birthday lunch had a couple of glasses of the house red very smooth and then ordered. Our food my friend had the chicken and bacon burger with fries and I had the youngs special house burger which was great meaty hot with cheese gherkins and a little Mayo but not too much , the... More 

Was this review helpful? Yes 1
Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Andrea E thank you for your feedback on your Birthday lunch at The Greyhound and we are glad that our barman resolved the issue with the portion size and that it did not deter you from having a great birthday we look forward to seeing you again soon The Management Team More 

London, United Kingdom
1 review
4 of 5 stars Reviewed December 28, 2014

Me and my lads from the golf club went to the greyhound hotel I ordered soup and was very excited for the sour bread!however, it came as just normal bread! And it gets worse! I asked the lady if they knew about The Bread Incident but of course she couldn't care less so we got no refund and no SOUR... More 

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Greyhound M, Manager at The Greyhound Carshalton, responded to this review

Dear Alex P while we know we have an issue with staff training and custoomer service we have being working on it since we arrive in November to take over The Greyhound .We have since your review improved in that department as many Guests have fed back to us .We hope it has not put you off coming to the... More 

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Additional Information about The Greyhound Carshalton

Address: 2 High Street, Carshalton SM5 3PE, England
Location: United Kingdom > England > Surrey > Carshalton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Greyhound Carshalton 3.5*
Number of rooms: 21
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