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St Margaret's Bay Hotel - Park Resorts

Reach Road, St Margaret's at Cliffe, Dover CT15 6AG, England
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St Margaret's Bay Hotel - Park Resorts
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A recent review
5 of 5 stars reviewed 1 week ago
Gerald M Romford, United Kingdom
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103 reviews from our community

Traveler rating
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    16
    5
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (27)
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Romford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Just back from a 'Sun Break' at St Margarets Bay. After nearly 20 years of these breaks the accomodation was stunning! Clean like a new pin, best ever that we have seen or used. Good entertainment and Staff always able to give time and listen to questions. Overall the position was handy for Deal and Dover and of course a... More 

Was this review helpful? Yes
Bedfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

A small but well equipped caravan park; perfect, affordable little family break . The staff all round were lovely, in particular Nicky and Becky the entertainment team. Thank you girls for a great week, our girls loved the nightly disco and daily activities, so kind of you to also find our eldest a much desired Sparky t-shirt. Thanks again :-)... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for leaving your review on our TripAdvisor page. Nicky and Bekki were full of smiles reading your review as were Jody and Emma. It is always appreciated when our staff get a mention by name so thank you. We are glad you had such a great stay and just knowing that you would come back means... More 

london
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Checked in at 7pm staff very friendly and received keys within minutes. Gold caravan spotless well equipped and spacious. Courtesy call next morning to check all was well. The park is very very well kept. Didn't eat in restaurant so can't comment but swimming pool was nice and gym very well equipped for a caravan park. Comedian in the bar... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for leaving your review on our TripAdvisor page. It is always great to get good feedback and the staff really do appreciate the comments left about them so thank you. I am glad you enjoyed your stay and it is great to hear that you would like to re-visit and we do hope you do in... More 

Basildon, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

the accommodation was lovely, a lovely chalet , very clean and everything seemed to be very new. staff checked on saturday morning that all was ok and when we said toaster wasn't working a new one was delivered within about 5 mins. we didn't make the most of facilities on site - being two old farts!! but the site was... More 

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Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for leaving your lovely review on our TripAdvisor page. I must admit the title of this review made me giggle a little. I apologise that the food let you down on this occasion and I have passed this feedback to the complex manager. Thank you for the comments regarding all the staff, they love reading the... More 

Rochester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Another fantastic weekend at St Margaret's Bay, it's still our favourite park. The children love the pool especially when the inflatables come out. The lifeguards are always friendly and helpful, and the changing facilities had been updated since our last stay in November so were looking fresh! I like the little touches like a hair dryer and bags provided for... More 

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Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for your amazing review on our TripAdvisor page. It is always good to read such lovely comments from our guests. We put in a lot of work over the winter period and for you to comment on the changes is great so thank you. Thank you also for recommending us to your family and friends. I... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed March 2, 2015

Good bargain excellent location.Shame it was only one night stay, the room was nice decorated,clean and spacious.Staff was kind and friendly. We really enjoyed the swimming pool and spa. Food a bit disappointing very greasy chips ..... Overall a good stay though

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for your review on our TripAdvisor page. Firstly I apologise if the food let you down on this occasion and your comments have been passed to the complex manager. I am however glad that you enjoyed your stay even if it was just for the one night. We would love to welcome you back at any... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 19, 2015

I'll be honest I had fairly low expectations of this hotel as it's part of a holiday let complex and i expected it to be a bit Butlins'esque. I have to say the room itself was lovely. Obviously not posh for a weekend break it was perfect. A lovely bed, large sized room and a decent shower. That'll do me.... More 

Was this review helpful? Yes 2
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for taking the time to leave your review on our TripAdvisor page. I am glad we are everything you need for your overnight stay. We are very lucky to be located so close to some amazing attractions such as the castle which is always a great day out. We do hope to see you again in... More 

Liverpool, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Third time we have stayed in this hotel. Every time it's been for a late stopover for an early cross channel ferry. For under £40 on a room only basis what would you really expect from a budget hotel? We got a clean room, a comfy bed, a good sized bathroom plus tea and coffee facilities. It's a great location... More 

Was this review helpful? Yes 2
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so very much for your amazing review on our TripAdvisor page. I am so glad that you find us useful and welcoming for a quick stay over before going across to France. We hope that you will carry on using us time after time, please keep in mind that you are welcome to use the two swimming pools,... More 

Heathrow
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 23, 2014

This was my second trip taken up by a newspaper promotion to this site, I had to upgrade to Gold plus in order to get central heating as this time of year would have been very cold, this was twice the price of my original booking making it very expensive for a short break. The staff were very helpful, especially... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for leaving your review on our TripAdvisor page. I am disappointed to hear that your accommodation was not up to our usual high standard on this occasion and I would like to sincerely apologise for this. I would like to thank you though for your comments regarding the helpful maintenance staff which will be passed to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

We stayed in the hotel section of the park for one night.the room was clean and tidy,with a good sized bathroom.on first glance the bed looked like a cheap metal framed affair,but proved comfy and enabled a good sleep. The staff were friendly and helpful,especially those on reception.the only downsides we found were that our room was very close to... More 

Was this review helpful? Yes 1
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for leaving your review on our TripAdvisor page. I am glad that your stay with us was a good one and I apologise that the room may have been a little noisy. Your comments regarding the staff have been passed on and raised a few smiles so again thank you, we hope to see you again in the... More 

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