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St Margaret's Bay Hotel - Park Resorts

Certificate of Excellence
Reach Road, St Margaret's at Cliffe, Dover CT15 6AG, England
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1 room 1 guest
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (34)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (7)
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Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having earlier stayed in other caravans in Holiday Parks, we were not expecting much. But, it was indeed a pleasant surprise in Park Holidays. We stayed in a Bronze caravan and it was very comfortable for us (family of 2 adults & 2 small children), that all my speculation about upgrading to Gold Caravan or Bungalow just disappeared! The caravan... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

It was our first time in Kent,the staff were great from the off. Our caravan was clean and tidy and the holiday park was very well maintained, we stayed in a gold standard caravan, very roomy main room, bedrooms on the small size but having a second toilet is worth it. The shop within the resort does not offer much... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for posting a review of our holiday park on TripAdvisor. We are so pleased to read that you enjoyed your stay with us. We’re privileged to be in such a great location with a stunning beach, and lots to do locally. I am particularly pleased to read your comments regarding our team, as excellent service really matters to... More 

Ipswich, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed at the hotel here twice now for one night when visiting Dover. It offers very good value for money £49-59 per night. The rooms are of a good size, clean and the beds are comfortable. It's very quiet and soooo much better than staying in a B&B. You get to use the facilities - swimming pool, sauna, gym... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for your positive review, which will hopefully help future guests evaluate our park. I will pass on your very kind comments to the team. They all work incredibly hard to ensure that you create amazing memories during your stay, and therefore they will appreciate your valued feedback. We all look forward to seeing you again next... More 

Essex, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife, 2 children and I have just recently returned from a 5 night stay at St Margarets Bay, and we all very much enjoyed our stay. We did 4 nights in a Gold caravan, and enjoyed it so much, we decided to extend our stay by 1 more night, and so booked in to the hotel (which we were... More 

Was this review helpful? Yes 1
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for posting a review about our holiday park on TripAdvisor. We are so pleased to read that you enjoyed your stay with us. We’re privileged to be in such a great location with a stunning beach, and lots to do locally. I am particularly happy to read your comments regarding our team, as excellent service really matters to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Whale of a time had for the third year running... Amazing staff who make you feel so very welcome... Just enough to keep the kids entertained all day long yet not hectic like other sites so quite relaxing too... Of all the people I spoke too with families there who were staying for their first time there was not one... More 

Was this review helpful? Yes 1
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for posting your review on TripAdvisor, and for your kind words. The whole team here at Park Resorts work incredibly hard to ensure that we create amazing memories on your holiday, and therefore it is particularly pleasing that you mention the quality of our team. Thank you once again, and we hope to see you again soon! St... More 

basildon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are regulars at Park Resorts. Been to many locations and this is the smallest one we have been, but it is by far the most friendly. On first impressions the park is a bit tired. It is very clean and tidy, but it could do we with some updating. Our caravan was lovely. Cleaned to my standard (this is... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for posting your review on TripAdvisor. I am pleased that you enjoyed your stay with us. We do spend a lot of time supporting and training our staff to deliver excellent service, and I am very pleased to read that, on this occasion, we all got it right! St Margaret’s Bay 01304 853262 More 

London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a short 3 day holiday. This is our 2nd time. The 1st was a couple if years ago and we stayed in a caravan so this time we stayed in the Hotel. Clean and comfortable and the receptionist Kirsty was very helpful as we wanted to change our room to the first floor. Our TV remote did... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for posting your review on TripAdvisor, and many thanks for your kind words. The whole team here at Park Resorts work incredibly hard to ensure that we create amazing memories on your holiday. It is particularly pleasing that you mention the quality of our team. Thank you once again, and we hope to see you again soon. St... More 

London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night only reasonably priced accommodation for the area. Clean room bed was ok shame it had shower in bath I find them dangerous. The only thing I would say is food wasn't great for what you pay but then again maybe the need is not there as most people staying have caravans or bugalows and cook... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for taking the time to post your review on TripAdvisor. I am so sorry to hear that we did not live up to expectations on this occasion. With regards to the food, I can ensure that we are always trying to improve our services for future holidaymakers. I will pass on your very kind comments to the entertainment... More 

Chichester, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I used this park as just a stop off as my family live in Deal, that was four years ago. Would never use another park again. The staff are very welcoming and friendly. It is a quite park but the entertainment team try their best to keep the children amused. Two lovely ladies that run the entertainment really work hard... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for your positive review of our Park. I will pass on your very kind comments to the team who all work incredibly hard to ensure that you create amazing memories during your stay. We all look forward to seeing you again next year! St Margaret’s Bay 01304 853262 More 

1 review
5 of 5 stars Reviewed 3 weeks ago

When we arrived we checked in at the reception and the staff were great from the off. Our caravan was clean and tidy and the holiday park was very well maintained. It was so quiet as a lot of owners have holiday homes here which suited us as we prefer the smaller scale park. The pool and spa were fantastic... More 

Was this review helpful? Yes
Park R, General Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you so much for your positive review, which will help future guests evaluate our Park. I will pass on your very kind comments to the team who all work incredibly hard to ensure that you create amazing memories during your stay. We all look forward to seeing you again next year! St Margaret’s Bay 01304 853262 More 

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