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All 2 Aberlour hotels

Dowans Hotel

Dowans Road, Aberlour AB38 9LS, Scotland
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Dowans Hotel
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Ranked #1 of 2 Hotels in Aberlour
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
mikecarnegie
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115 reviews from our community

Traveler rating
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    14
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last visited this hotel some 5 years ago. What a difference! The renovation is excellent, the owners really friendly, the staff really helpful. We fancied a different new year, with a quiet meal and relaxed evening/ New years day. We got that and more. An excellent evening meal, great quiz and really friendly atmosphere. If you fancy a quiet break,... More 

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you so much for your lovely words. We had such a good time with everyone at Hogmanay and a pleasant night can never be bettered when you have such lovely people staying. We hope to welcome you back at some point soon! We will aim to have even more gins for you to try! More 

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I returned here for Hogmanay and New Year after a lovely time last year;this year was every bit as good. The hotel building itself is lovely and the work already carried out has only complemented and enhanced that. The new lounge bar is a triumph. Our room and its en-suite have been beautifully refurbished while the food... More 

Was this review helpful? Yes 1
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you for taking the time to review your stay and with such lovely words. It was lovely to see you both again and let's just hope that it isn't next year before you grace us with your presence! More 

Elgin, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently had our family Christmas dinner at the Dowans hotel, the Christmas meal was first class and the potion sizes were good, all the staff were friendly and helpful. the hotel was recently taken over bye a family and have made some very good changes to the hotel and grounds, they are still updating the hotel so I can... More 

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MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We thank you so much for taking the time to review your Christmas meal with us. It is an endless aim of ours to provide a service (and everything involved in it) that people will enjoy and remember. We hope that you will return in order to enjoy more of what we can offer. More 

Aberdeenhsire
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly welcome made us feel right at home, food was excellent, service first class, table settings so pretty. Would not hesitate to go again and would recommend it to friends and family. We didnt stay on this occasion so cant comment on the rooms.

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you very much for taking the time to review your evening with us. We thoroughly enjoyed our evening with everybody that came to join us and we always hope that we have made our guest's stay (no matter how long) the best that we can. We very much look forward to welcoming you back in the coming months! More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2014

First re-visit since renovation started and very impressed. Lots of work on outside areas and entrance which really enhance the hotel . New outside sitting area looking over to the Spey a real bonus . We were shown one of the revamped rooms Benromach and decor quite stunning with a fantastic bathroom . The old lounge is being turned into... More 

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you for your kind words and it was lovely to see you again on Hogmanay. Hope to welcome you back sometime soon! More 

Aberlour, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 17, 2014

Hearing it had new owners I decided to take my partner out for her birthday. Everything was ok up until the food part. Starters were incredibly over priced but they weren't the worst but everything fell apart at the main course. We both had steaks which came out on a plate full of water and everything else was tasteless and... More 

Was this review helpful? Yes 2
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you for your review. We are very disappointed that you didn't enjoy your meal with ourselves. However, We did do a check back with yourselves, which is our normal practice, to clarify if everything was fine with your food. We just wish that you had said something then to allow us the opportunity to address any issue that you... More 

Glasgow, Scotland, United Kingdom
2 reviews
4 of 5 stars Reviewed November 16, 2014

Stayed for one night on a business visit. The Murray's are very welcoming and so helpful. Feels like a city boutique hotel with a really homely feel - that's hard to pull off! Service excellent and with some renovations still to be completed will certainly be back. I had the Glenlivet room which was a very high standard. Recommend!

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you so much for your kind words! We'll look forward to welcoming you back on another business trip soon! More 

Istanbul, Turkey
Top Contributor
53 reviews 53 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 31, 2014

The Dowans Hotel was our stop at the heart of the whisky production in Scotland, Aberlour. We were there for fathers and sons whisky tour, we enjoyed our stay. The owners are taking good care of the business - hands on and staff is kind and helpfull. I believe it i going to be a fantastic place to stay, once... More 

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you for your kind words and taking the time to review your stay. Hope to see you soon! More 

Paris
Top Contributor
91 reviews 91 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 29, 2014 via mobile

The rooms are small, poorly furnished with no character. Access to higher floor is very delicate and can be dangerous for older guests. The bar is nice with a wide range of whiskys, but was quite and closed early as it is used by hotel guests only! No ambiance Breakfast was good and the morning view from the restaurant was... More 

Was this review helpful? Yes 4
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We were sorry to hear that you were not happy with your room choice but we only have a few single rooms which is what you had specified you had preferred on your initial enquiry for the low price. The bar full of whiskies happened to be a bit quieter than normal on the evening that you stayed with us... More 

Edinburgh
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 27, 2014

No doubt no matter what I say on this review will be, or attempted to be, refuted. I understand that people become very passionate and want to defend their project. I am not writing this for any other reason than I want to give an honest review. The hotel is very obviously in the midst of major refurbishment. Now, it... More 

Was this review helpful? Yes 10
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We really do find ourselves questioning the motivation behind this one. You and your partner were only here for 15 minutes or so for a coffee and a glass of wine and had, as you state yourself, fairly minimal interaction with one member of staff. You, therefore, had the very simple option of just not returning but, no, you elected... More 

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Additional Information about Dowans Hotel

Address: Dowans Road, Aberlour AB38 9LS, Scotland
Location: United Kingdom > Scotland > Moray > Aberlour
Price Range (Based on Average Rates): $$$
Number of rooms: 16
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Also Known As:
Dowans Hotel Aberlour, Scotland

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