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All 2 Aberlour hotels

Dowans Hotel

Dowans Road, Aberlour AB38 9LS, Scotland
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Dowans Hotel
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77%
Ranked #1 of 2 hotels in Aberlour
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
pwd1690 Grantown On spey Scotland
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  • Reviews (95)
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  • Room tips (19)
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95 people have reviewed this hotel

Traveler rating
    48
    26
    11
    5
    5
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16
33
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Aberdeen, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

As part of the wedding party who stayed here last weekend, I left the Dowans Hotel with a few mixed feelings. On arrival to the hotel, my family made our way to Reception passing electricians, workmen and water hoses cleaning the patio area. It was clear the hotel was still being renovated which in itself is not a problem, I... More

Was this review helpful? Yes 7
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We thought long and hard before responding to this review as, in essence, we are responding to the same issues that we have already responded on and ultimately we may just have to accept that we cannot ameliorate your opinion of us. Yes, we are a family business and yes we are all extremely passionate about it and the service... More

Aberlour
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I begin by saying we had made reservations months ago and the owners were aware we were a wedding party and being part of the bridal party I am very disappointed. This hotel has been redecorated to a very high standard, but there is no point if the owners have no concept of hospitality! To be painting doorways and halls... More

Was this review helpful? Yes 6
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

As all other guests, you are entirely entitled to your opinion. However, your 'opinion' that we need a lesson in hospitality is not only rude but also entirely unfounded; demonstrated by our previous reviewers who would tend to disagree. It should firstly be clarified that the wedding was not being held here hence our advertising as a wedding venue is... More

Grantown On spey Scotland
Top Contributor
124 reviews 124 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a find. Four of us had lunch today. Food was excellent as was service. Will certainly be back for dinner. Nice to see a family business doing well. They have done a beautiful job of the make over so far. Cannot wait to book and try dinner with friends in one of the booths.

Was this review helpful? Yes
Darwin, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived in the afternoon and were welcomed very warmly by everyone. Even though they are renovating they still managed to make us feel special. We had one of the renovated rooms and wow is the word that comes to mind. It was very comfortable with nice touches like warmed floor in bathroom and nice toiletries. Did not have dinner... More

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you for your kind words and we very much look forward to welcoming you back here again. More

Edmonton, Alberta, Canada
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of Dowan's is perfect for checking out Speyside and surrounding areas. There is literally a distillery just a few meters down the road. The owner's are in the midst of upgrading and updating the rooms and decor, but we never felt as though we were in the way. Once the transformation is complete this will be "the place"... More

Was this review helpful? Yes 1
Shropshire
Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights and could not have been made more welcome. Yes - its a work in progress as the family are steadily and tastefully renovating the premises, so workmen were about in the day, but don't let that put you off. The room were nicely appointed, spotlessly clean and the effort the family made to make sure... More

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Beaverton, Oregon
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My parents and I stayed here after touring part of the Malt Whisky trail in Dufftown. The Dowans sits on the top of the hill near the end of town providing a great view of the valley near the Spey River. You can walk down the hill to meet up with a great path to walk the Spey River, go... More

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you very much for your kind words and we are very happy to hear that yourself and your parents enjoyed your time here with us. We enjoyed meeting the three of you and hope that you enjoyed the rest of your time in Scotland! More

Andover, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 20, 2014

It is not difficult to pin down why we left Dowans Hotel with such a deep feeling of disappointment. It started with arriving to find that the front of the hotel was a building site and was reinforced by the cramped and tired bedroom that we were given that we only a bit later found out was also one of... More

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We are very disappointed to hear that you didn't enjoy your time with us. We are in the process of renovating an old building that unfortunately has lacked a bit of love for a while; this necessitates that we have workmen on site at certain times during the day (the only way in which we can, of course, 'retire' those... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2014

The family have invested considerable amount of time and money in upgrading this fine old building. Work is on going but is kept as unobtrusive as possible. It was a delight to meet the family and their team and they really do work hard in seeking to make your stay memorable. Excellent ambience and food in a beautiful part of... More

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

Thank you, Chris, for the very kind words. It was our pleasure to meet the both of you and we are delighted that you enjoyed your stay here with us. Such positive comments will only encourage us to stregthen our continued commitment to breathe new life into this beautiful old building and to remain focused on providing the best of... More

Warnham, United Kingdom
1 review
4 of 5 stars Reviewed June 19, 2014

I spent five very happy days here with my father on a short whisky-tour holiday. It's testament to the property's charms that we spent more time in it that in the distilleries that had been our reason for visiting. Hosts Marie and Michael are without doubt the kindest and warmest hosts I've met in any hotel and their wonderful family... More

Was this review helpful? Yes
MurrayFamilyDowans, Owner at Dowans Hotel, responded to this review

We are delighted that you enjoyed your time with us. Thank you for specifically noting your pleasure with the food that we offer as it has been a key focus for us to ensure that the excellent locally sourced produce is cooked and presented to the highest standards possible. We hope to see you back here again one day. More

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Additional Information about Dowans Hotel

Address: Dowans Road, Aberlour AB38 9LS, Scotland
Location: United Kingdom > Scotland > Moray > Aberlour
Price Range (Based on Average Rates): $$$
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Also Known As:
Dowans Hotel Aberlour, Scotland

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Official Description (provided by the hotel)
Set high above the picturesque Spey Valley, overlooking the village of Aberlour and the River Spey below, The Dowans Hotel offers a rare opportunity for guests to relax and enjoy the elegance of a fine Highland hotel. Built over 100 years ago, now converted to a first class hotel. ... more   less 
Number of rooms
16

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