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BEST WESTERN Nottingham Derby

3.0 of 5
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Bostock Lane, Long Eaton, Nottingham NG10 5NL, England (Formerly Java Hotel Nottingham / Derby)
BEST WESTERN Nottingham Derby
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Long Eaton
A recent review
4 of 5 stars reviewed 3 days ago
Bosigran Tewkesbury
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325 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tewkesbury
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For the past 5 years I have regularly stopped at the Best Western Nottingham Derby and have always had a good experience. The rooms are always clean and presentable, the showers are powerful and the beds are comfortable - what more could you ask for? Located very conveniently on the M1 and near the Long Eaton rail station this hotel... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that you have continued to us when visiting the area. We value your custom to our brand. In regards to the bedrooms I will pass on your feedback to the head of housekeeping. We like to deliver... More 

Sheffield
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I didn't need much from this hotel. It was simply somewhere to stay near East Midlands airport the night before an early flight. Comfortable and clean were my only requirements. Sadly I didn't really get either. Positives: - Cheap (I suppose you get what you pay for). - We were on the M1 side but I couldn't hear the traffic... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am disappointed to read that the hotel did not live up to your expectations. In regards to the mattress this does not live up to our usual high standards of service, I will report this to both our maintenance and housekeeping... More 

Senior Contributor
41 reviews 41 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When my friend & I checked in on Friday night, room 102 my credit card would not work so I used a debit card, however it worked in Asda, Coop, Tesco Lidl & Toby Carvery. When we turned on the room light 2 were not working, towel rail in bathroom was broken, radiator was only fixed on one side, the... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am disappointed to read that the hotel did not live up to your expectations. In regards to the lighting in your bedroom, all lights are operated by the main switch panel as you enter the room. I will look into this... More 

Victoria, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The bedroom was large and the beds very comfortable. Liked having 2 comfortable chairs in the room and proper wooden hangers. Room was let down by the large bathroom. It could do with renovating or, at the very least , a really good clean and scrub - it was not well cleaned and the walls, skirtings, etc, were grimy. The... More 

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Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that the facilities in the room met all expectations. In regards to the shower, I will pass on your feedback to the head of housekeeping as this does not live up to our usual high standards of... More 

Birmingham, United Kingdom
Top Contributor
130 reviews 130 reviews
17 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very easy to find, just of junction 25 of the M1. There's plenty of secure parking at the back. The welcome at reception was one of the best I've ever had, plus unasked we were given a quieter room (not on the M1 side of the building). The room was spacious, standard and more than adequate. The... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am delighted to read that you received excellent service from all departments. I will pass on this great feedback. We like to ensure all guests have a pleasant stay. In regards to the bedrooms, we do have rooms on the ground... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 20th April 2015 the night before we went away on holiday as it was close to the airport (East mids ) for an early start.The reception staff were extremely helpful,especially "Victor" who was kind enough to print off our return flight boarding passes,as we couldn't print them earlier than that day!).This in itself meant we could relax more... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am delighted to read that you received excellent service from both the daytime and night staff. I will pass on this great feedback. In regards to the room I am pleased to read that room was clean and comfortable. We do... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Cant really reccomend this one sorry, we were placed in a front room and about as far a walk from front desk as you could get. For some reason my origonal review got attached to the Reading Moat House and that hotel couldn't be placed in the same class as this one. The Reading Moat House was absolutely fabulous compared... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for leaving us feedback regarding your recent stay with us. In regards to the bedrooms, all rooms facing the motorway side are triple glazed in order to prevent noise, alternatively we do have rooms facing the non motorway side which are quieter. I apologise for any disturbances you encountered. We do have rooms close to the... More 

Newcastle, United Kingdom
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on business, clean and large room, which was great I get tired of being jammed into small hotel rooms. This was such a pleasant experience,a good selection of tea/coffee/hot chocolate. Staff were pleasant and friendly. Breakfast was normal fayre but still good. It was on a busy main road but I was not disturbed by the traffic.It is not... More 

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that you had a pleasant stay and the room exceeded all expectations. In regards to the staff I will pass on your great feedback as we use all feedback productively. We look forward to welcoming you back... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I booked the hotel on behalf of the East Over 70's Hockey Squad and have been very well looked after from the quality of the food through to the great service. Booked dinner, bed and breakfast and all were spot on ! The booking procedure onwards were all simple and will certainly book here for future tournaments.

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am delighted to read that you had an excellent stay. In regards to the service you received and the food I will pass on your great feedback to the restaurant manager and hotel. We like to use all feedback productively. If... More 

Ashford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Stayed here on the sad occasionen of my cousin's funeral. It was wonderful to have a clean and spaciousl room with two comfortable chairs to relax in after the service. The staff were very helpful and friendly.Loved the shower could do a dance in it!!. Well done . Breakfast was excellent and set us up well for our journey home.

Was this review helpful? Yes
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that you had a great stay and the facilities in the room exceeded all expectations. In regards to the staff I will pass on your comments regarding the great service. In regards to breakfast I will pass... More 

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