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Hotel Novotel Nottingham East Midlands

Bostock Lane | M1 Junction 25, Long Eaton, Nottingham NG10 4EP, England
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Hotel Novotel Nottingham East Midlands
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667 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Newcastle Upon Tyne
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

This was a poor experience. First impressions were good, ample parking just off motorway and a nice open reception. After that all down hill. The hotel is undergoing a refurbishment and it shows. I had a room that had not been refurbished and it was very tired, not clean, and an awful bed very close to the floor. I had... More 

NovotelNottingham, General Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear erichowell09, Thank you for taking the time and trouble to post your feedback on Tripadvisor. As you correctly make reference to, we are currently under going a refurbishment of all bedrooms & bathrooms. Once complete the final product will be of a high specification and similar to a modern 4 star standard hotel. We are disappointed to read that... More 

London, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a bit hesitant about booking this place when some reviews were read as well as the pictures that have been posted. Originally at check in we were given a non refurbished room which we expected, however we requested a refurbished room and it was provided without hesitation. The room is brilliant, clean, spacious and of course fresh.. I cannot... More 

NovotelNottingham, General Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear BHAV370, Thank you for taking the time and trouble to post your feedback on Tripadvisor following your recent stay with us. It is great to read that you got the opportunity to experience one of our newly refurbished bedrooms. We look forward to welcoming you back soon. Kind regards Tom More 

Haverhill, United Kingdom
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night and had one of the newly renovated rooms so my review may be slanted by the smell of fresh paint and new furniture. I had not stayed here previously so I can't say how the improvements had changed the Hotel. However the refurbishment could have been done better the toilet was in a separate... More 

NovotelNottingham, General Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear mostlybytrain, Thank you for taking the time and trouble to post your feedback on Tripadvisor. We are delighted to read that you got the opportunity to experience one of our newly refurbished bedrooms. We have noted your constructive criticism and thank you for bringing this to our attention. Customer feedback is very important to us as we continue in... More 

Worksop, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So after a 4 hours journey and still more to go me and hubby decided to stop off at novotel, we picked offer up from one of late rooms sites and thought great nice swim, spa etc, relaxing time before continuing on our journey, so image our surprise when we was checking in to be told the swimming pool was... More 

NovotelNottingham, Front Office Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear chrissyb Thank you for taking the time to tell us about your experience at the Novotel Nottingham East Midlands. I am sorry that your experience did not meet your expectations. we no longer offer the pool as a feature of the hotel and we do not advertise a spa or a pool on the Laterooms.com website. I have double... More 

Travelers are raving about these Long Eaton hotels

Ripon, United Kingdom
Level Contributor
106 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had visited before but this time we had a larger room and the artex wasn't such an issue as we weren't scraping ourselves on the walls this time! Our room was large and had a comfy bed. I had requested a walk in shower but they don't have them at the moment so I made do with a lower... More 

NovotelNottingham, Front Office Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear Fleur98 Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chris More 

Lincolnshire, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Was only resting our heads for the night so not to disappointed but if I'd been there longer and expected more I would not recommend - epitomises 70s kitsche! Very clean though so no issues there and gardens car parking good

NovotelNottingham, Front Office Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear Lesley B Thank you for taking the time to tell us about your experience at the Novotel Nottingham East Midlands We are currently undertaking a major refurbishment of all bedrooms/bathrooms & corridors and then moving on to the public areas. Once complete the final product will be of a high specification and similar to a modern 4 star standard... More 

Guildford, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Seriously... 3 out of 3 Novotel stays between the UK and France in past 3 weeks and all 3 stays have been RUBBISH! In fairness at £66 including breakfast, I appreciate you cannot ask too much... I could put up with the level of cleanliness in the hotel as they are (apparently) upgrading/modernising all the rooms and releasing new rooms... More 

NovotelNottingham, General Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear Fred D Thank you for taking the time to tell us about your experience at the Novotel Nottingham East Midlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I used different Novotel with full satisfaction. The hotel was booked from a colleague as close to our destination. We had a meeting inthe afternoon, service was OK and the meeting room as well. Afterwards we got the rooms, I was luck as I was ground floor. In fact no air conditioning and with the hot and humid weather outside... More 

NovotelNottingham, General Manager at Hotel Novotel Nottingham East Midlands, responded to this review

Dear Fulvio m, Thank you for taking the time and trouble to post your feedback on Tripadvisor. As you correctly state we are currently undergoing a major refurbishment project of all bedrooms/bathrooms & corridors. Once complete all bedrooms will have individually controlled air conditioning. We are expecting our 1st phase of bedrooms to be available from mid July and the... More 

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