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Crowne Plaza Wuhu

4.0 of 5
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No.77 Zhongshan North Road, Jinghu District, Wuhu 241000, China
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Crowne Plaza Wuhu
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Ranked #2 of 163 Hotels in Wuhu
A recent review
4 of 5 stars Reviewed April 13, 2015
AnnieAbacus Perth, Australia
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124 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

We had a very comfortable stay in this hotel in Wuhu. The rooms are well priced and are very large. The beds are indeed a little hard but there is a good pillow menu to choose from and a thick mattress topper that can be ordered from housekeeping. Wifi is free and of a reasonable speed for general communications. Breakfast... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 4, 2015

I have stayed in this hotel several times on business and find the staff very frustrating. I understand I am in a foreign country but when you are in a 5 star hotel you expect the language barrier and communication to be better. The hotel is more 4 star and service 3 star. Wifi was slow when it actually worked.... More 

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Dear guest, Thank you for your comments regarding your stay at Crowne Plaza Wuhu. We're so sorry to know the problem you met. We could provide soft mattress which can enhance the soft of bed according to guests' need. Should you have any questions during your stay, please feel free to Contact our Assistant Manger at extension “3”. I believe... More 

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2015

We ll stay there again. It was not only the price but also the service. My wife had an accident and the hotel staff could n't do anything more to help us. From the Assistant Manager coming with us to the hospital, to the restaurant staff sending breakfast up to the room , everything was great! Thank you all.

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Dear guest, We do appreciate your kind comments regarding your stay experience at Crowne Plaza Wuhu. It's our pleasure to provide help and show our care to you. We're honoured that we could be help. Best wishes and thank you again for your stay with us. We look forward to seeing you again in Wuhu soon. More 

Stuttgart, Germany
Top Contributor
101 reviews 101 reviews
100 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 23, 2014

to sleep on business absolutly ok for anything else not worth to go biggest suite room huge but already for me with too old touch excecutive floor evening snacks not good at all breakfast just ok gym good service very good nice ladies at reception and even brought yu m m y birthday cake around Thx again business business only

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Dear guest, We do appreciate your comments regarding your stay experience at Crowne Plaza Wuhu. We will definitely do what we can to enhance your living experience.If there's anything we could be help, don't hesitate to contact us at extension "0", we'd love to help. We look forward to seeing you again in Wuhu soon. More 

Bengaluru (Bangalore), India
Top Contributor
83 reviews 83 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

The major business hotel in the city center of Wuhu. Large and clean rooms. Because of dust/smog and noise around I would prefer the higher floors. In walkable distance the foot strWeet for outside eating experience and the yangtse river. Breakfast selection and taste is also ok for western taste. Clear recommendation for short business or private stay, if you... More 

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Dear Sir, Thank you so much for your choosing to stay with us at Crowne Plaza Wuhu. We appreciate your kind comment and we will continue to improve our service. Looking forward your next stay. More 

Driebergen, The Netherlands
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 20, 2014

Very nice and luxury hotel for very competitive pring. Good location and many facilities available. If you go to Wuhu, I can certainly recommend this hotel. This was the 5th time that I was there and it stays a good value.

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Dear guest, Thank you for your kind comments regarding your recent stay with us here at Crowne Plaza Wuhu. It's honorable to get your support and appreciation to us.We will keep working hard to provide the best experience for your next stay. See you soon. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 12, 2013 via mobile

This was the first and last time. The Italian restaurant: Dirty forck ,dirty table cover, no english speaking service.forgotten starter, twenty minutes waiting for a beer, main dish far away from the menue , again waiting 20 minutes for the second beer Everything was terrible !! Not even acceptable for a one star hotel !

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Wang W, Public Relations Manager at Crowne Plaza Wuhu, responded to this review

Thank you for your comments regarding your stay with us here at Crowne Plaza Wuhu. We do apologize for the unplesant experience that you encountered . And thank you for bringing these matters to our attention, we will be conducting a series of intensive internal checks and training in order to consistently deliver a superb service experience. We do hope... More 

Iran
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2013

During our first arrival to Wuhu, our host booked this hotel for us. The hotel is inside a sky scraper and rooms are located in some floors of this building, other floors supposed to be for business offices. Hotel has small lobby and in rush hours, it does not have enough seats for seating. We had one double room and... More 

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Shanghai
Contributor
18 reviews 18 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 18, 2013

Located in the city centre, decently equiped, not luxurious, but so far it is the best hotel in Wuhu. Breakfast can still be improved with a wider selection. With a good corporate agreement, it will be the best choice for business purpose.

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Wollongong, Australia
Top Contributor
72 reviews 72 reviews
61 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 18, 2013

I recently stayed a night at this hotel based on a colleagues recomendation. The hotel is well situated in Wuhu and has comfortable rooms. We dined on the 2nd floor in their bar area but found the menu very limited. The drink charges at the bar were excessive and was the disapointment of the stay. Service was average but at... More 

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Ben M, Manager at Crowne Plaza Wuhu, responded to this review

Dear Crakyl, Thank you for choosing our hotel and your precious suggestion, we already report to your suggestion to the hotel management , we will take action to change this kind of issue and consider selling price in the bar , anyway thank you for advise ,we hope you come back again More 

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