We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bala Bay Inn

3063 Muskoka Road, Hwy 169, Bala, Ontario P0C 1A0, Canada
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Bala
Check In Check Out
Show Prices
Management photos
Bala Bay Inn
View Map
Add Photo Write a Review

97 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    29
    23
    16
    8
    21
See reviews for
17
36
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (11)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (2)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

On the phone they told me it wasn't extra to have 4 adults in the room in total. Upon arrival they inform it would be an extra $35 a person, so $70 more then the agreed price. Eventually it was talked down to only a $35 charge because "we have new front desk employees that don't know the system yet"... More 

Was this review helpful? Yes 1
Barrie, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Bala Bay Inn; for a concert at the Kee. I had called and spoke to Britt, who accommodated us with a room with two double beds. I had specifically asked also for a cot as the two males did not want to share a bed. She said no problem! Upon arriving the motel looked reasonable;... More 

Was this review helpful? Yes 6
Toronto, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My boyfriend and I have been visiting every year for the last 8 years and I've noticed the place becoming increasingly shabby and the service lacking. We were actually thinking about getting married here, it says "wedding specialists" right on the sign in the front. We visited this week and asked the man at the reception desk if they had... More 

Was this review helpful? Yes 3
cambridge, on
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went to the restaurant with my wife. The menu was simple and boring. You can tell an inexperienced cook pick the menu items. This place could be a hallmark of Muskoka but has opted to be sub-par. You could tell because they only a few customers during prime summer time. We should have known better when we walked in. This... More 

Was this review helpful? Yes 3
Sudbury, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2015

So we stayed at the Bala Bay Inn to attend a concert at the Kee To Bala. I read the reviews of this hotel and honestly set my expectations low. You have to remember that this is a very old seasonal hotel and it doesn't profess to be more than what it is. So that in mind, we were pleasantly... More 

Was this review helpful? Yes 2
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 6, 2015

As we decided to drive up north one night from Toronto, we found this litte town called Bala Ontario... we had nooo idea where we were, we decided to stay in this hotel full of history and while it is not a perfect new hotel, it was great for us and we loved the experience. The people was helpful in... More 

Was this review helpful? Yes 4
Muskoka District, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 4, 2014

From the outside, it looks classy and inviting, as you get a little closer and walk in—things take a drastic turn. Everything about this restaurant was wrong. Dirty, sticky tables, super-bright lights that blinded you, friendly wait staff—but not attentive at all. The tables and chairs were so uncomfortable, homemade and designed in a such a way that our legs... More 

Was this review helpful? Yes 3
toronto
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stay here every year bc we attend a concert at the Kee, which is right across the road- so we like it for that convenience However, this hotel really needs some attention. It was raining and the eaves troughs were leaking badly up to the front door. Our room was fine but even with the AC unit running, it... More 

Was this review helpful? Yes
Keswick, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

While there was no room at the Inn for us to stay, we did come for dinner. It was super-busy time just before a show at the Kee and they happened to be short-staffed that evening. We sat inside in a glassed-in corner, perhaps a little too far out of the way and were overlooked for quite some time. Once... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed here for one night to see a concert at the Kee.... Pleasantly surprised by staff attentiveness and hospitality. Vehicle broke down and we were very well taken care of here by Gen until we could get our vehicle towed. Love this place and love the staff... Thank you again Gen, you're clearly the heart of this hotel.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (4)
Viewed
Other (23)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Bala
6.9 mi away
Sherwood Inn
Sherwood Inn
#2 of 3 in Port Carling
4.5 of 5 stars 223 reviews
12.6 mi away
Residence Inn By Marriott Gravenhurst Muskoka Wharf
11.1 mi away
JW Marriott The Rosseau Muskoka Resort & Spa
Show Prices
Show Prices
Show Prices
11.2 mi away
Windermere House Resort & Hotel
14.8 mi away
Muskoka Riverside Inn
Muskoka Riverside Inn
#7 of 10 in Bracebridge
3.0 of 5 stars 64 reviews
12.4 mi away
Taboo Muskoka Resort
Taboo Muskoka Resort
#4 of 7 in Gravenhurst
4.0 of 5 stars 352 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities