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Copthorne Hotel & Resort Solway Park, Wairarapa

4.5 of 5 230 High Street, Masterton 5840, New Zealand
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Copthorne Hotel & Resort Solway Park, Wairarapa
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Copthorne Hotel & Resort Solway Park, Wairarapa
Copthorne Hotel & Resort Solway Park, Wairarapa
Copthorne Hotel & Resort Solway Park, Wairarapa
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170 reviews from our community

Traveler rating
    39
    80
    33
    14
    4
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45
62
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

This hotel has the usual Copthorne resort facilities, such as pool and gym, but also has outdoor play area for the children. It's winning aspect for us was that it is a hotel resort laid out like a motel, so all rooms are on the ground floor with a car parking space right outside. And of course, the free wi-fi... More

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Wellington, New Zealand
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a pleasant stay over labour weekend recently. Room was available prior to 2pm so that was a bonus. Staff very welcoming and friendly. The granddaughters had lots of fun on the confidence course, pool and spa, driving range, gym equipment, squash and trampoline. Excellent and roomy bathroom and beds comfy. good kitchenette facilities. There were items missing from the... More

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Melbourne, Australia
Top Contributor
57 reviews 57 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as part of a coach tour. All rooms are ground floor. The hotel is tastefully decorated with many free facilities. Rooms are a good size with coffee & tea, iron & board, extra pillows, safe plus ample space for an open suitcase. The shower and bathroom are well laid out and have a good range of accessories. There... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hello and thank you for your review! We are very pleased to see you enjoyed your stay with us and that your room was to your liking. We are happy to offer all kinds of activities and access to events in the area and love to hear that those little extras are appreciated. Happy travels and we hope to see... More

Wanganui, Manawatu-Wanganui, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed for two nights, weekend away just to get away. Only downside was room not sound proof so can hear families etc walking & talking up hallways. Staff were very helpful and pleasant. The restaurant was lovely with great service (dinner only). We ate in the Café by the Golf range first night as restaurant was booked, selection of meals... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Audrey, Thank you for your review. We love that you chose us for your weekend getaway! We are glad you enjoyed the food in the café and you will have to come back to try out our new menu in the Grill which will be up this week. It's great to hear the staff were pleasant and helpful. We... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently took our two grandchildren to the Solway Park Hotel for a night.Was a great choice as there is so much to entertain children that we didn't leave the hotel until check out .The indoor pool and spa was a lovely glassed in area with plenty of chairs round the pool to watch the children or... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Sally, Thank you for your review and comments. It's great to hear that you and the grandchildren enjoyed your time here. We are happy to make everyone's stay as fun and effortless as possible. In regards to the service at dinner we apologize for the wait and we will look into what happened there and work towards better wait... More

Masterton, New Zealand
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 28, 2014

This review is only about their restaurant - The Grill. Dined here with a group function. Paid $44 for main and dessert. It wasn't worth it. The menu should be clear. If it says your steak or your chicken will be served with steamed vegetables, I'd expect my veges on my plate or in a side dish for me -... More

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Levin, New Zealand
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

Had a great stay at Solway copthorn masterton last weekend its not the first time and will not be the last its a very large hotel but friendly with great dinning rooms and functions rooms. It also has a small café around the back that has some great food at reasonable prices. I have been there for a conference birthdays... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Diane, Thank you for your glowing review of the Copthorne. It's always great to hear that we have been a part of guest's lives and families for so many years. We are excited to be offering new activities for kids during the school holidays as well as some upgrades to the rooms so that your stay is more comfortable... More

Havelock North, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2014

Copthorne Hotel and Resort should be very concerned with how they present themselves to customers. Perhaps Solway should invest in lifting up their standard and level of staff training. As a New Zealander I was embarrassed by the poor standard presented by the Solway. I have travelled in 6 different overseas destinations this year and this was by far the... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for taking the time to post a review. We appreciate your feedback and apologise for the poor service you received. We are very disappointed you found one of our staff members difficult, it is our expectation that all staff provide a high level of customer service and your comments have been discussed with the staff and management. It... More

Wellington, New Zealand
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 3, 2014

Hooked into the family package...available weekends, public holidays or school holidays.Great value...happy with room, plenty for the kids to do..pool, confidence course, gym,golf range,pool table, trampoline etc...Breakfast at the grill included...which we couldn't fault in any way...the food was fantastic!.Staff were great ..beds comfy. No complaints. We'll go again. Really good value for money. The package was for 2 adults... More

Was this review helpful? Yes 1
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Chris, Thanks for the great review. We are so pleased you and your family had a good time and enjoyed all the facilities at the hotel. Thank you for your excellent feedback regarding breakfast and the affordability of our Club Solway Family package. We look forward to having you and your family stay again in the future. With regards... More

Wellington
1 review
3 of 5 stars Reviewed August 2, 2014

Me and my husband booked the couples romantic package after seeing a number of good reviews however we were very disappointed. - the bed was 2 singles zipped together but separate heights so meant a very uncomfortable night - breakfast seemed tasteless and bland though cooked well for a buffet - the staff were not friendly nor helpful Our dinner... More

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Additional Information about Copthorne Hotel & Resort Solway Park, Wairarapa

Address: 230 High Street, Masterton 5840, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wairarapa > Masterton
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Copthorne Hotel & Resort Solway Park, Wairarapa 4.5*
Number of rooms: 102
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Also Known As:
Copthorne Hotel And Resort Solway Park, Wairarapa
Copthorne Hotel Masterton
Masterton Solway Park

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