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Copthorne Hotel & Resort Solway Park, Wairarapa

4.5 of 5 230 High Street, Masterton 5840, New Zealand
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Copthorne Hotel & Resort Solway Park, Wairarapa
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Copthorne Hotel & Resort Solway Park, Wairarapa
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177 reviews from our community

Traveler rating
    40
    85
    34
    14
    4
See reviews for
46
64
5
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Wellington, New Zealand
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As you would expect from a Copthorne chain - clean, comfortable and everything you need in a hotel room. Very well appointed for families. Easy access. Most of the hotel has been done up in recent times.

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Tried to book in for dinner at 8 PM. First told main restaurant was too busy to serve us, so reception rand the onsite cafe to reserve a table for our group of 6. After arriving at the cafe we were told "Sorry that was a mistake we are also closed" We returned to the Hotel Bar and requested to... More

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Palmerston North, Manawatu-Wanganui, New Zealand
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at Copthorne more than once, but the best time was when the "girls" went to the Wairarapa for the weekend, travelling to Carterton and Greytown for the amazing shopping and food (oh, and wine!) - we stayed in adjoining units at the Copthorne - ate a lovely meal at the restaurant, enjoyed a late spa - and... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Wow what a great review! You have wonderfully captured all that is great about the Wairarapa. The Copthorne loves being nice and central to all of these great destinations and activities. With all the events that are taking place in Masterton this summer we hope to see you back again soon! With Regards, Jerry Crump General Manager More

Porirua, New Zealand
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We rang at short notice and it was great to know only two rooms available so a decision had to be made on the spot to book. Enjoyed the pool, felt it could have been just a little warmer, same with spa. Board games available, felt this was a bonus. The grounds are amazing, the bush walks amazing, alot of... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for your review about your family getaway! We are happy to hear that you and your family had a great time at the hotel and made good use of the grounds. We are in the process of trying to get the spa warmer for our guests. We do hope to have you stay with us again in the... More

Porirua, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Every time my husband & I have stayed at Copthorne we have had a lovely time. In fact on one of our wedding anniversaries we were upgraded to a gorgeous room, it even had chocolates and wine. Their breakfast buffet is to die for!!! the rooms are very comfortable. The facilities are great! Good place for the family to stay... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Cathy, thank you for the glowing comments! We love to have people come back and stay with us time and again and we are so happy we could make your previous wedding anniversary just a little more special. We hope to see you again this summer making the most of our great facilities and checking out some amazing events... More

Levin, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights, very nice room and comfy bed but found the pillows too hard and too high for me so didnt have a good nights sleep. I reported a light bulb blown on the first night and it wasnt fixed. Was going to have a meal but it was booked out on the Saturday night along with the... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hello and thank you for your comments! We are happy to hear that the bed was comfy for your stay. We do have new pillows being put on the bed and there is additional pillows in the wardrobe so hopefully we can cover everyone's pillow needs. We have been quite busy so it is unfortunate that you didn't get to... More

Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

...Hard one to Review (GOOD would be the real value) as its between 1-2 (our first night dining experience a shocker) and 4 (second night was complete turn around)! The general accommodation was comfortable, (if a little weary in places) e.g. drafty exterior doors, WiFi, and other facilities available, family friendly play areas and swimming pools etc. Hence I rate... More

Was this review helpful? Yes 1
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Gillian, Thank you for taking the time to review. We do apologize that your experience in the Grill the first night was not a positive one. We completely understand we do not always get a second chance to impress people and that everyone needs to be on point every night. It has been communicated to the kitchen and the... More

Sheffield
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has the usual Copthorne resort facilities, such as pool and gym, but also has outdoor play area for the children. It's winning aspect for us was that it is a hotel resort laid out like a motel, so all rooms are on the ground floor with a car parking space right outside. And of course, the free wi-fi... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hello and thank you for your review! We are happy to see that you found our hotel to be accessible and enjoyable. We like to be a great place for functions, couples, families and everything in between. Come back and join us for school holidays when we have movie and popcorn afternoons and the Club Solway package gives you great... More

Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a pleasant stay over labour weekend recently. Room was available prior to 2pm so that was a bonus. Staff very welcoming and friendly. The granddaughters had lots of fun on the confidence course, pool and spa, driving range, gym equipment, squash and trampoline. Excellent and roomy bathroom and beds comfy. good kitchenette facilities. There were items missing from the... More

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JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hi Alan, Thank you for your review. It's always great to hear that everyone enjoyed the facilities and made the most of them. In regards to the dishwasher we do apologize that it wasn't working properly and food was found in the drawer as well as dirty dishes. Thank you for reporting it to the Front Desk and housekeeping has... More

Melbourne, Australia
Top Contributor
57 reviews 57 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed as part of a coach tour. All rooms are ground floor. The hotel is tastefully decorated with many free facilities. Rooms are a good size with coffee & tea, iron & board, extra pillows, safe plus ample space for an open suitcase. The shower and bathroom are well laid out and have a good range of accessories. There... More

Was this review helpful? Yes
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Hello and thank you for your review! We are very pleased to see you enjoyed your stay with us and that your room was to your liking. We are happy to offer all kinds of activities and access to events in the area and love to hear that those little extras are appreciated. Happy travels and we hope to see... More

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Additional Information about Copthorne Hotel & Resort Solway Park, Wairarapa

Address: 230 High Street, Masterton 5840, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wairarapa > Masterton
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Copthorne Hotel & Resort Solway Park, Wairarapa 4.5*
Number of rooms: 102
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Also Known As:
Copthorne Hotel And Resort Solway Park, Wairarapa
Copthorne Hotel Masterton
Masterton Solway Park

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