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Chanel Court Motel

14 Herbert Street, Masterton 5810, New Zealand
Chanel Court Motel
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12 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Top Contributor
64 reviews 64 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 21, 2015

We stayed here for 2 nights in motel unit 2. The building and fittings are older and its basic but the unit was very clean and warm, plenty of cups, plates etc. It is certainly well placed for walking into town without being too close. Free Wi-Fi was good. Staff were friendly and helpful. There did seem to be a... More 

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1 review
1 of 5 stars Reviewed March 8, 2015

Had the worse experience at this hotel, room and bed linen were old and smelt damp. We booked 2 months in advanced, didn't get confirmation till 1 week before our arrival. We arrived and found they stuck us in this awful back packers room. It was dirty and smelly old linen everything was old. The odour in this room was... More 

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3 of 5 stars Reviewed January 24, 2015

The final view is "medium" because the young lady at the reception desk was very kind with us and because, for the first time I have found a real free wifi without any limit. To be honest with the further guest I must say that the apartments are very basic and hold. Good for few days and not for long... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 16, 2014

This is a relatively good, tidy, budget accommodation in Masterton in a pleasant setting. Its a bit out of the way compared to other motels. Service was a little on the minimalist side as reception doesn't seem to open before 8am and the internal phone to reception either doesn't work or was unmanned the two times I tried. The Internet... More 

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Masterton, New Zealand
3 reviews 3 reviews
4 of 5 stars Reviewed June 27, 2014

Really great facilities and staff, rooms are clean and tidy with adequate bedding and heating in the rooms. Communal bathing and toilets could have done with a bit more care otherwise functional. There is another place in Masterton that is a "backpackers" if you really want to see cheap and nasty and disgusting facilities this is not THAT place. Money... More 

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Napier, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2014

I was totally digusted with this Motel. I have stayed in a lot of accommodation from budget through to expensive and the price we paid was unfair for the the room we were put into. The facilities were what I would expect for a basic studio but the cleanliness was disgusting. We had to wash everything before using it due... More 

Was this review helpful? Yes 2
Masterton, New Zealand
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 1, 2014

Definitely not flash! Old and tired rooms that could do with a major overhaul! Overpriced for what's on offer. Bathroom amenties were the poorest I've seen and I've stayed in a few motels. Will not stay again and would not recommend.

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Auckland, New Zealand
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2012

Its not flash but Barbara and her daughter who run the place are fantastic, its very clean and tidy so if you want something your not paying through the nose for great if you are looking for something flash go somewhere else, we need an extra bed at the last minute and it arrived they made it up and looked... More 

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Senior Contributor
30 reviews 30 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 2, 2012

Stayed for a night over long weekend in June in one of the ground floor studio units (which is in a separate wing from the main building where the hostel is). Chattels were tired but place was tidy and not noisy at all. For the price we paid, it was a fair deal. Very close to supermarket. Friendly staff.

Was this review helpful? Yes 1
Auckland Region, New Zealand
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed February 29, 2012

This is the worst kept motel I have found in New Zealand. It is used by shearers, - which is fine, but don't take your family there on holidays !! The rooms were small and not very clean , The furniture were old and the bed sheets, curtains, etc were faded, the towels looked like the dog had slept on... More 

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