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Tongariro Lodge

Grace Road | PO Box 278, Turangi 3334, New Zealand
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123 Reviews from our TripAdvisor Community

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Israel
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a wonderful time in the lodge restaurant, wonderful food by the chef (came to our table to understand our particular taste of food) and thanks to the great service of the waitress Meri! Keep going the good work!

Helpful?
Thank Erez S
Charlevoix, Michigan
Level Contributor
385 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in a chalet. It's basically a hotel room that has a deck. It was clean and comfortable. The grounds are nice. A few things could be improved. A fan would be nice. It was very hot out and the room has no AC. The door that leads out to the deck. A screen would be nice. Lastly and... More 

Helpful?
1 Thank Upnorthtransplant1
Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is our second time at the lodge - we love it. We booked one of the villas and have stayed in a different one each time. They were both lovely and private and had everything we needed. The menu had recently changed at the lodge and the food is amazing - make sure you try a dessert... There is... More 

Helpful?
Thank cathb776
tongorirolodge, General Manager at Tongariro Lodge, responded to this review

HI & Thank-you for taking the time to give us your feedback after your recent stay with us. We are so pleased you enjoyed your time here at The Lodge. Pleased you found the food amazing, we have been getting some great feedback on our new menu. We look forward to welcoming you back to The Lodge. More 

Gold Coast, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I booked this accomodation on the recommendation of a local. We had come up to do some fishing. We booked a one bedroom Chalet, however it is little more than a basic hotel room. The bathroom has NO power point so to blow wave your hair you need to do it next to the bed. There is a mini bar... More 

Helpful?
Thank TBM4US
tongorirolodge, General Manager at Tongariro Lodge, responded to this review

Hi, thanks for your feedback on your recent stay with us. I am sorry that the Chalets weren't up to your expectations, however I will tell you that we have started a refurbishment plan on the bathrooms, this will be ongoing until all 10 are completed. It is a shame that you didn't get to experience the Restaurant, as we... More 

Birmingham, United Kingdom
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a two night stay here on our travels around New Zealand we have been lucky enough to stay in some awesome places... Tongariro Lodge is very high on our must stay list.... the chalet studio is very comfortable and clean with lots of space.. The thing that struck us was the incredibly friendly staff with a special mention to... More 

Helpful?
Thank PaulBham
Bali, Indonesia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 26, 2015

The moment we arrived, you know that sort of feeling when you think this is where we want to be, this is where we belong. Tongariro Lodge certainly did that for our family. Their lovely host, Gerry and Jill, even the rest of staff, Meri, Becky, Kendall, Maya.... they were just so very welcome and very helpful. We even got... More 

Helpful?
1 Thank DONandFENNY
tongorirolodge, General Manager at Tongariro Lodge, responded to this review

Thanks for taking the time to give us your feedback on your recent stay with us. We are so pleased that you enjoyed your time with us, it was a pleasure to have you at The Lodge, and we hope to see you back here when you next visit NZ. Thanks & Happy travels. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 24, 2015

Five nights pre-Christmas 2015 in Turangi. Two nights eating in at the lodge we were staying in (not Tongariro Lodge) - quite outstanding. Three nights eating out at restaurants in or just outside Turangi "recommended" to us by our hosts at the lodge where we were staying. Of the three, Tongariro Lodge was the most expensive by far ($184 v.... More 

Helpful?
Thank pjrcarshrtwr
Return to Parad... R, General Manager at Tongariro Lodge, responded to this review

Hello, I am sorry that your meal with us was so disappointing. I am not sure what happened the evening you dined with us, but generally speaking our feedback on our current menu has been very positive, and we are continuously working on training our staff. I have addressed your comments with all staff and we will be making some... More 

Austin, Texas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 22, 2015

Booked a chalet for four nights at lodge in the Taupo Lake Area. The hotel is old and eludes a classic bygone era. Bathrooms are very basic. Good bed and linens. Room had outdoor deck. Lodge has restaurant for breakfast and dinner. No lunch. Pleasant place except for the customer service. Every time I called reception I was told they... More 

Helpful?
Thank lgaustin
Return to Parad... R, General Manager at Tongariro Lodge, responded to this review

Hello, and Thank-you for your feedback on your recent stay with us at Tongariro Lodge. I am very concerned about your comments with regards to customer service, that is definitely not the experience we want our guests to have. I have addressed your feedback to all staff, and I can assure you we will be doing all we can to... More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed December 14, 2015

The staff were fantastic and the hospitality extended to us was second to none. We also enjoyed some gorgeous taste teasers from the lodge's new chef. His new menu is amazing - the scallops were superb and the eye fillet was to die for. Delish! Our chalet was nestled amongst beautiful grounds on the banks of the Tongariro. We were... More 

Helpful?
Thank Sue P
tongorirolodge, General Manager at Tongariro Lodge, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us at Tongariro Lodge. I am pleased you had the opportunity to taste some of our chefs great food. We are very happy with the new menu and the feedback has been fantastic. So pleased you enjoyed your stay with us, we look forward... More 

Feilding, Manawatu-Wanganui, New Zealand
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

We held a workshop at Tongariro Lodge in November. The facilities were perfect for what we wanted. Accommodation worked well with chalets and bigger houses for families to stay in. Food and service were both outstanding.

Helpful?
Thank Stell_Stu
tongorirolodge, General Manager at Tongariro Lodge, responded to this review

Thanks for taking the time to give us your feedback on your recent stay with us. So pleased that everything worked well for your workshop and your group. We look forward to welcoming you all back next time. Best regards. More 

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