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All 2 Pauanui hotels

Grand Mercure Puka Park Resort

4.5 of 5 Hotel   |   Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
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Grand Mercure Puka Park Resort
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Ranked #2 of 2 hotels in Pauanui
A recent review
5 of 5 stars reviewed 2 days ago
papgal papamoa
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365 people have reviewed this hotel

Traveler rating
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    81
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54
268
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
papamoa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We needed to use some points so snuck away to visit Puka Park again. Much work has been happening in the refurb of the accommodation and we were very happy. Recently had both knees replaced and still managed to get up and down the hill, not very fast I admit. Bed was a pull down from the wall type but... More

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Auckland Central, New Zealand
Top Contributor
137 reviews 137 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

We saw an incredibly cheap rate for this lovely resort on Wotif and stayed there for 3 nights in a Tawa chalet which had a king bed, plenty of space and an ultra modern refurbished bathroom.. The tree top chalets are private, secluded and have a lovely deck for relaxing with a wine late in the day. It's a steep... More

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Knoxville, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

When we booked this hotel, I was not sure what to expect! It was secluded which was nice and we hardly saw anyone. When we checked in we were pleasantly surprised by how nice the room was. It was more of a cabin than a hotel room. It had a small kitchenette and wonderful bathroom. The bed was a Murphy... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear hellison, We are so pleased you enjoyed your secluded luxury at Grand Mercure Puka Park Resort. It's always nice to be pleasantly surprised & glad you got to experience the local attractions. More

Tyne and Wear
Top Contributor
145 reviews 145 reviews
51 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night as part of a tour group. The hotel is quite isolated and a good half hour walk to a fish and chip restaurant in the nearby village. A great welcome at reception and once checked in we were shown to our chalet, one of the closer ones to the reception block. The chalet was... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Tynes1der, Thank you for taking the time to post your review for Grand Mercure Puka Park Resort. We are so pleased you found the property "unique", and enjoyed the chalet & the tree canopy surrounds. We'd love to welcome you back soon. More

Auckland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just visited Puka Park for our 5th visit. The reason is simple – we have thoroughly enjoyed each visit! The resort has a unique charm that has us wanting more The location is absolutely stunning and we love the outlook of the chalets set in the treetops. The chalet decks are a great place to have a sundowner... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear trevorCM, We always look forward to welcoming our return guests. We are glad you continue to enjoy the resort's unique charm, together with the newly refurbished chalets & the helpful and attentive staff. We hope you can return soon to enjoy the completed resort refurbishment. More

Palmerston North, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We came to Puka Park with no real expectations, but were blown away by the place. As seasoned travelers we have never seen such consistently good service. The restaurant is nothing short of amazing - I can honestly say the best restaurant meal I can remember in all my years traveling. And with such fantastic, attentive, friendly service. So even... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Nameequalsdan, We are blown away by your review of your stay at Grand Mercure Puka Park Resort! We are so pleased we could make your honeymoon so special with the restaurant meals & the attentive service. We look forward to welcoming you back soon. More

Tauranga, New Zealand
1 review
3 of 5 stars Reviewed 5 weeks ago

Love the resort but kept awake till midnight by a wedding reception, would have cancelled and stayed elsewhere if had been told about the reception in advance. Was offered an alternate room but wouldn't have made any difference given how loud it was. Cleaners left sliding door open after servicing room. Restaurant service was slow so was food at times.

Review collected in partnership with Accorhotels.com

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Worthing
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2014

We were booked into this hotel as part of a package holiday. It is a unique experience because of the location of both the hotel and the individual rooms, and this may well be ideal for some. However, there are some drawbacks. The rooms that we and our friends were in do require walking up some steep slopes and steps... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear xmiles, Thank you for your feedback on our newly refurbished rooms. We are placing another socket for the kettles over the next few months as well as looking at the internet for the resort. At present it is limited to the main building and reception can help you out there. Thank you also for your comments on the restaurant.... More

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Additional Information about Grand Mercure Puka Park Resort

Also Known As:
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Hotel
Grand Mercure Puka Park Resort Pauanui, New Zealand - The Coromandel
Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Location: New Zealand > North Island > The Coromandel > Pauanui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Pauanui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Official Description (provided by the hotel):
Grand Mercure Puka Park Resort is at Pauanui Beach, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views over the harbour and Pacific Ocean. Facilities include tennis courts, a swimming pool and the nearby beach has 3km of golden sand and surf to explore. A ferry service operates to nearby Tairua, home to many cafes and art galleries. ... more   less 
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