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Grand Mercure Puka Park Resort

Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
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Grand Mercure Puka Park Resort
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Grand Mercure Puka Park Resort
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481 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pauanui, New Zealand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location in Pauanui, set in the native trees with the beach down the road. The Monday night theme meals are fantastic. I would recommend this for a dinner meal in Pauanui. Staff friendly and the chef is fantastic.

Was this review helpful? Yes
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Keldene, thank you for your review. We love our Monday nights too. Coming up over the next few weeks we have Russian, Indonesian, Austrian, American (Texas BBQ ribs and Kentucky Style Fried Chicken - YUM) then Vietnamese. We hope to see you back again soon. More 

Sydney, Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First up... Have been shocked to read reviews about the fact you have to 'walk up hills' to get to rooms. Sorry LAZY LAZY LAZY. This is what makes this hotel oh so gorgeous and lovely. Your gorgeous, completely private room nestled in a bush setting. Sorry there is no elevator to that! Only stayed 1 night, but really great.... More 

Was this review helpful? Yes 1
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Yvette, What a review.... I love it..... Thank you so much for posting your thoughts. The hill certainly is one of the defining characters of the resort. We hope you get to stay longer on your next trip to New Zealand. More 

Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful rooms , well equipped kitchen, friendly staff always willing to help. The main reception area is where the restaurant and bar area is and it has a lovely fireplace where you can sit around. It has free wi-fi in this area. This is our second visit here, just love it. The only thing I would say is that it... More 

Was this review helpful? Yes
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Bambi59, thank you for your great review. I'm glad to hear you enjoyed your peaceful stay with us. We look forward to welcoming you back again on your new trip to New Zealand. More 

Sydney, Australia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really enjoyed the two days here. Very comfortable chalet room in delightful bushland setting above Pauanui Beach. A pretty good restaurant and excellent staff. Heidi from reception gave us good information about the local area and some excellent advice about places to see. Definitely worth a visit.

Was this review helpful? Yes
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Philip, thank you for the great review. We've got lots of local secrets to keep our guests busy, I'm glad to hear Heidi helped you out. We look forward to your next visit. More 

New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

We had an excellent time at Puka Park Resort. Heidi in reception was exceptional, and helped make our stay perfect. The room was amazing and the food was always delicious. The staff are always happy to take you to and from your beautifully private chalet, and are always friendly. Would definitely stay again!

Was this review helpful? Yes 2
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Amie_Ryan_Maps... what an amazing review, thank you so much. Heidi certainly is a great asset to our team here. We hope you enjoyed the rest of your Honeymoon and look forward to you celebrating an anniversary or two with us in the future. More 

Coffs Harbour
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed in a fully self contained chalet. We loved everything about it. It was pure luxury. The bathroom with a heated floor, the king sized super comfortable bed, the well equipped laundry and kitchen all spring to mind. The chalet is very private and also roomy. The staff at the resort were very friendly and helpful. An excellent restaurant... More 

Was this review helpful? Yes 2
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Robert L, thank you so much for your review. It's always a pleasure to welcome you back to the resort. We hope you had a safe trip home and look forward to seeing you again soon. More 

Tauranga, New Zealand
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2015

We brought a tour from Tauranga with our Sunday Lunch group. Several dishes gained rave reviews : The classy little offering of marinated olives & feta presented in a martini glass & the Coromandel Mussels to mention but two. And NEVER offer to share your sticky date pudding from the restaurant, as the reviewer did - & regretted doing so!... More 

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AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello tgatastingtours, it was great having your Sunday Lunch group come and enjoy lunch with us at Puka Park Resort. We look forward to welcoming you all back again soon. More 

Birmingham, Alabama
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 19, 2015

Unfortunately stayed just one night, which is not enough. The newly renovated rooms surrounded by native forest and birds, with their own decks, are large and comfortable. The heated floor in the large bathroom was also welcome. Dinner in the restaurant was very good, and naturally being New Zealand the wine list had some great offerings, including by the glass.... More 

Was this review helpful? Yes
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello auspemburung, thank you so much for your great review. You will have to clear some more time on your schedule and stay longer next time More 

Auckland Region, New Zealand
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2015

Nice resort away from everything. You feel very much one with nature. The chalets are well designed and the bathrooms are stunning . We are now obsessed with underfloor heating ! The only thing we didn't enjoy about the chalets is they are paired together so your neighbors are within ear shot distance. We recommend utilizing the resorts golf cart... More 

Was this review helpful? Yes
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Cong-Rebecca, thank you for taking the time to write your review. How awesome is the underfloor heating when it starts to cool down... I love it too!! I'm happy to hear you enjoyed your stay. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

We stayed for a week at Puka Park in May 2015, our second stay at this marvellous place. The resort is equipped with everything that you could need on a holiday, including peace and quiet, great food, good wine list, comfortable and inviting lounge and dining spaces. It is also well located for touring the Coromandel peninsula and the east... More 

Was this review helpful? Yes 1
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Hello Rod S, thank you so much for your fantastic review. It was a pleasure to meet you both during your stay. I look forward to welcoming you back again soon. More 

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