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Grand Mercure Puka Park Resort

4.5 of 5 Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
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Grand Mercure Puka Park Resort
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Grand Mercure Puka Park Resort
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418 reviews from our community

Traveler rating
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    87
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wollongong, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently enjoyed a night in the hotel midweek, hotel is in a great location in a great little town. Not much else around for dining options as all just about shuts down, though the hotel has good facilities for a picnic or to make your own meals (if you prefer to do your own thing). Staff were great and helped... More 

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Senior Contributor
24 reviews 24 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed here once before and though we loved it we were hugely disappointed with the chef. So, hadn't returned. We decided, as we were to be travelling through this area to give it another go. We are SO glad we did. Now this hotel destination offers everything we love. Peace, tranquility, fabulous service, amazing ambience... More 

Was this review helpful? Yes 1
New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent three weeks touring Australia and New Zealand. The final part of our trip was on the north island of New Zealand. We wanted to visit Cathedral Cove so we decided to stay "close by" (45 min away) at the Puka Park resort. I chose this hotel based on the exceptional reviews I read online. Let... More 

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Auckland
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our review is best summed up as a mixture of good and bad; What we liked; - chocolates on arrival - quiet and private room - having our own balcony - lovely shower What we didn't like; - buffet breakfast (although Scott did remedy this so we could order from the standard menu when we raised it as an issue)... More 

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Hamilton, Waikato, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 6, 2014

I recently organised accommodation for a group of staff and had the pleasure of dealing with Martina. She was very accommodating and helpful and kept me updated prior to the booking. Cannot speak more highly of her; would absolutely recommend - our staff also have great things to say about the hotel itself.

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Atareta, Thank you for taking the time to post this review after your recent stay at Grand Mercure Puka Park Resort. It's great to hear our amazing team of staff were so helpful and accommodating. They are a brilliant team and will go above and beyond to ensure all guests have a comfortable and enjoyable stay. The property itself... More 

Creswick, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 4, 2014

Just back from 13 lovely nights at Puka Park in a one bedroom chalet, with its very luxurious refurbishment. Kitchen area is small but functional and the chalet was spotless. Bed was very comfortable, with great amenities in the two bathrooms. The rainforest setting is simply beautiful and pool area and restaurant quite good. Staff were very helpful in transporting... More 

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Hi RoseandJeff, Thank you for taking the time to post this fantastic review after your recent stay at Grand Mercure Puka Park Resort. It's great to hear that you had such an enjoyable stay. It really is a beautiful and tranquil property, with unique chalets which overlook the beautiful surrounding bushland. We are very glad to hear that you enjoyed... More 

Perth Western Australia
Top Contributor
107 reviews 107 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 1, 2014

We had read all the reviews - most good, some pretty damning... I have to say that we were so very, very impressed and blown away by the absolute friendliness and charm of this lovely, lovely resort. When making our reservation, I did specify that we would prefer a refurbished chalet close to the restaurant and facilities (after reading the... More 

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Car0bella, Thank you for taking the time to post this fantastic review after your recent stay at Grand Mercure Puka Park Resort. We are extremely glad to hear you had such an enjoyable stay with us. It is certainly a unique property and, despite the fact there are some hills to climb, it is well worth it. Our refurbished... More 

Tauranga, Bay of Plenty, New Zealand
1 review
5 of 5 stars Reviewed October 22, 2014

I have just spent three nights and four days at Puka Park and I found it so amazing and restful.Scott and the staff were truly dedicated to making my stay memorable,they certainly did that nothing was too much trouble.I was picked up and delivered to my room when I requested always opening doors carrying luggage right to your room.Food was... More 

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AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Hi Horses4u, Thank you for posting this review after your recent stay at Grand Mercure Puka Park Resort. We are delighted to hear you had such a fantastic stay. It really is an idyllic location which provides the perfect setting for a relaxing getaway. Our newly refurbished apartments provide a comfortable, modern, and luxurious feel, while the resort has many... More 

Hastings, New Zealand
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2014

Went there and stayed at one of the newly refurbished RIMU Chalets. The room was spacious, grand and very private. Nice balcony but no views - but lots of native bush right up to the rail. Great bed and very mondern bathroom with free-standing bath. The lighting in the bathroom was not very good (dimable) when needing the mirror. The... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Hi stgeorgesonthebend, Thank you for taking the time to post this review after your recent stay at Grand Mercure Puka Park Resort. It's great to hear you had such an enjoyable stay with us. Our newly refurbished apartments really are beautiful, and the surroundings are certainly tranquil and private. It is quite a unique property and, being built into the... More 

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Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Location: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand

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