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All 2 Tynemouth hotels »

Grand Hotel

Grand Parade | Tynemouth, Tynemouth NE30 4ER, England
Hotel amenities
Ranked #1 of 2 hotels in Tynemouth
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveler rating
    43
    32
    14
    5
    4
Date Rating
snowqueen75
Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews
17 helpful votes
2 of 5 stars Reviewed February 10, 2012 NEW
1
person found this review helpful

I'm confused, I've read the other reviews and I don't get it!! My experience of the service was appalling and the staff had a feel of retired bored housewives that didn't want to admit they had to work. They all chatted while I waited ages to be served and they then forgot the whole order and had to 'check' again... More

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KennyG57
Hamilton, United Kingdom
Contributor
11 reviews
12 helpful votes
5 of 5 stars Reviewed February 1, 2012

We visited the Grand Hotel for one night to meet up with friends. Having stayed before, we booked one of the sea view rooms as they have a fantastic view over the bay. We had booked a special rate by phone and this was all confirmed on arrival. No need for credit card on arrival as they only wanted it... More

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Andrea W
Wythenshawe Estate, null, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

Please be aware this hotel turns its heating of from 11pm to 5am. We stayed in January. Freezing cold!! More

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GM-Grand-Hotel, General Manager at Grand Hotel, responded to this review
February 5, 2012

It is extremely unusual for the hotel to receive any complaints with regards to absence of heating night and day. This reviewer was incorrectly informed about our heating system switching off at 11pm each night. Instead our heating system should maintain a constant comfortable temperature throughout the night and it uses temperature sensors at the front and back of the... More

MonsieurCB
Freiburg
Senior Contributor
44 reviews
50 helpful votes
3 of 5 stars Reviewed January 16, 2012
1
person found this review helpful

We only got there by chance, as our ferry to Amsterdam was cancelled ... and we quite liked it! Imposing facade, splendid location with beach view, impressing spiral staircase, cosy room (222) with four poster and phantastic view. Only let down: the clumsy, absolutely unprofessional young waitresses in the bar and in the restaurant that evening – as someone already... More

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GM-Grand-Hotel, General Manager at Grand Hotel, responded to this review
January 20, 2012

Thank you for your review. Firstly, I am pleased that this guest enjoyed the majority of their stay. It is a real shame that one or two members of staff have given the hotel a negative review on this occassion. All of our staff are trained to look after our guests, anticipate guest needs and where possible go out of... More

steve4you
Liverpool, United Kingdom
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

First ever visit to Tynemouth , and had relied on Trip Advisor reviews whwn choosing The Grand. Classic Victorian Style but completely refurbished. Really excellent and comfortable sea-view bedroom with stunning views. Staff were extremely helpful, and we even got a complete guided tour of the Hotel from the Head Housekeeper, obviously very proud of the hotel standard and quality.... More

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digitalplumber
Northumberland
Senior Contributor
22 reviews
9 helpful votes
3 of 5 stars Reviewed January 1, 2012
2
people found this review helpful

Stayed last year at the Grand and had a lovely time- impeccable rooms, great staff and the room on the top floor had spectacular views over long sands. A real treat. Breakfast also super great in the classy dining room with lovely staff. Stayed again just before Christmas and everything was lovely again- staff, cleanliness, location, the lot. Would recommend... More

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mcmanus15
NEWCASTLE
Senior Contributor
29 reviews
29 helpful votes
5 of 5 stars Reviewed December 30, 2011

took my wife for her birthday treat, the hotel was brillant,clean & charming. great food & drink selection & has a touch of class at a reasonable price, the beach is directly infront of the hotel & adds a nice holiday feel. also i have to say the staff were brillant. More

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Isobel1087
Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
5 of 5 stars Reviewed December 14, 2011

We love this hotel & stayed again for our sptember birthdays. we booked the same luxury suite with a lovely full view over the coastline room was superbly clean again, staff very friendly & already had our details on file from previous stays so our booking in was very quick. We enjoyed our sandwiches & huge pot of tea in... More

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Beardsh
Stourbridge, United Kingdom
Senior Contributor
21 reviews
32 helpful votes
4 of 5 stars Reviewed December 12, 2011

The Grand has managed to drag me and my colleagues away from the dull Newcastle city centre business hotels this year and we've spent many a good night here experiencing something different to brighten up the end of our working day. The location is excellent, you can enjoy a nice walk along the beach before breakfast or evening meal and... More

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winnie55
Lincs
Contributor
19 reviews
8 helpful votes
3 of 5 stars Reviewed December 12, 2011
3
people found this review helpful

We have stayed at the Grand many times and decided to combine this weekend with christmas shopping and meeting out new grandson for the first time. We had a drink in the lounge while waiting,and intended to have afternoon tea once our daughter had arrived,, A wedding was taking place and the wedding party took over the lounge with us... More

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Grand Hotel Also Known As

  • Grand Hotel Tynemouth
Address: Grand Parade | Tynemouth, Tynemouth NE30 4ER, England

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