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Sheraton Changzhou Xinbei Hotel

Certificate of Excellence
No.88-1 Tongjiang Middle Road, Xinbei District, Changzhou 213022, China
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Sheraton Changzhou Xinbei Hotel
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (18)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (9)
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Helsingborg
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 17, 2015

I have only good things to say about the hotel. Good room, fitness center, location etc. As well as friendly staffs. The only down side was the buffet restaurant where several of the dishes were cold and the chicken i received wee under cooked= leathal in China

Was this review helpful? Yes
vannixyou, sales coordinator at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear valued guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More 

Houston, Texas
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 8, 2015

The Sheraton is in downtown of Changzhou. The hotel lobby is spacious. The breakfast restaurant is large and serves very good complimentary breakfast. There are so many to choose from with good quality. There is a large selection of Chinese foods such as dumpling, stir-fried noodles, vegetables, noodle soups etc. as well as made to order. There is also a... More 

Was this review helpful? Yes
vannixyou, Sales Coordinator at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Redmond, Washington
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 21, 2014

This is a fantastic hotel. The facility is beautiful and spotless. The staff is amazing and the hospitality is second to none. I stay here on a regular basis for business, and the staff is always makes me feel at home. It is also impressive that there is some kind of new improvement every time I stay here. The Sheraton... More 

Was this review helpful? Yes 1
vannixyou, Guest Relations Manager at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More 

Duluth
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

I was in China on business for a month earlier this year. I stayed at the Sheraton Xinbei in Changzhou where I was at the upstart of a new foundry. This place was incredible from the start to the finish, 5++ stars on the decore, services, food and drink, the pool and exercise facilities, I could go on and on.... More 

Was this review helpful? Yes 1
vannixyou, Guest Relations Manager at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More 

Paris, France
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

Great hotel, good service, rooms are large and comfortable. The diner buffet is good with pleasant and attentive staff. Perfect for business, it is located in the heart of the shopping district with a great shopping mall nearby.

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Detroit, Michigan
Level Contributor
166 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed July 30, 2014

This is an older hotel but in excellent condition with frequent updates keeping it competitive with more contemporary offerings. Great maintenance and cleanliness throughout. Room was cozy but comfortable and well decorated. I was not able to get the wireless internet to work but the wired internet was just fine. Front desk staff were efficient and helpful during check-in and... More 

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear valued guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your precious time to address your experience during your stay here! Your comments have highlighted an urgent need for further improvement of our service and facilities. If I can be of any assistance, please feel free to email me at dansely.ding@sheraton.com . I do... More 

Amman, Jordan
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 7, 2014

I stayed at this hotel for one night on a business trip. Check in was the fastest, most welcoming and easy with staff that are very fluent in English. Room was spacious, clean and highly equipped. Dinner and breakfast buffets were both diverse and relatively very good. I haven't experienced any other facilities due to my time restrains. I will... More 

Was this review helpful? Yes 1
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our facilities and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Shanghai, China
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 8, 2014

I went for buffet lunch at "Feast", a restaurant of the Sheraton Hotel (Xinbei Changzhou), on Sunday 8th June. Great location, good ambience, friendly staff, overall very nice food. Their staff training, however, needs an overhaul. Firstly, they took about 15 minutes to come back to tell me that the wine selection I had made wasn't available. Surely, the staff... More 

Was this review helpful? Yes 1
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your experience with us. We are truly sorry for the bad dining experience and we sincerely apologize for the inconvenience and frustration. Your comments have highlighted an urgent need for further training of the service team. We will enhance the... More 

Leverkusen, Germany
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed June 1, 2014

Stay there for business and is a great hotel, friendly people, very good breakfast and nice rooms. Also the facilities, gym and swimming pool are great. It is close to the Wanda shopping mall, which has restaurants, shopping, cinema and a wall mart.

Was this review helpful? Yes
guo t, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More 

Shanghai, China
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

We tried Executive rooms of this hotel, lounge was always with one staff we didn't get it. Seems like everything needs help by ourselves. Spacious rooms and we were arranged on the top floor, check in was quite annoyed cause we had problem with travel agent and duty manager was reluctant to help since there was a long queue behind... More 

Was this review helpful? Yes
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Thank you very much for taking your precious time to address your experience during your stay at Sheraton Changzhou Xinbei Hotel! We are truly sorry for the bad check-in experience and I sincerely apologize for the inconvenience and your comments have highlighted an urgent need for further training of the service team. We will enhance the staff service skills in... More 

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