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All 420 Changzhou hotels

Sheraton Changzhou Xinbei Hotel

4.5 of 5 Hotel   |   No.88-1 Tongjiang Middle Road, Xinbei District, Changzhou 213022, China
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Sheraton Changzhou Xinbei Hotel
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Ranked #1 of 420 hotels in Changzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Dominique L Paris, France
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52 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Paris, France
Top Contributor
54 reviews 54 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel, good service, rooms are large and comfortable. The diner buffet is good with pleasant and attentive staff. Perfect for business, it is located in the heart of the shopping district with a great shopping mall nearby.

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More

Detroit, Michigan
Top Contributor
127 reviews 127 reviews
84 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel but in excellent condition with frequent updates keeping it competitive with more contemporary offerings. Great maintenance and cleanliness throughout. Room was cozy but comfortable and well decorated. I was not able to get the wireless internet to work but the wired internet was just fine. Front desk staff were efficient and helpful during check-in and... More

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear valued guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your precious time to address your experience during your stay here! Your comments have highlighted an urgent need for further improvement of our service and facilities. If I can be of any assistance, please feel free to email me at dansely.ding@sheraton.com . I do... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

I stayed at this hotel for one night on a business trip. Check in was the fastest, most welcoming and easy with staff that are very fluent in English. Room was spacious, clean and highly equipped. Dinner and breakfast buffets were both diverse and relatively very good. I haven't experienced any other facilities due to my time restrains. I will... More

Was this review helpful? Yes 1
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our facilities and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More

Shanghai, China
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2014

I went for buffet lunch at "Feast", a restaurant of the Sheraton Hotel (Xinbei Changzhou), on Sunday 8th June. Great location, good ambience, friendly staff, overall very nice food. Their staff training, however, needs an overhaul. Firstly, they took about 15 minutes to come back to tell me that the wine selection I had made wasn't available. Surely, the staff... More

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Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your experience with us. We are truly sorry for the bad dining experience and we sincerely apologize for the inconvenience and frustration. Your comments have highlighted an urgent need for further training of the service team. We will enhance the... More

Leverkusen, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed June 1, 2014

Stay there for business and is a great hotel, friendly people, very good breakfast and nice rooms. Also the facilities, gym and swimming pool are great. It is close to the Wanda shopping mall, which has restaurants, shopping, cinema and a wall mart.

Was this review helpful? Yes
guo t, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More

Shanghai, China
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014

We tried Executive rooms of this hotel, lounge was always with one staff we didn't get it. Seems like everything needs help by ourselves. Spacious rooms and we were arranged on the top floor, check in was quite annoyed cause we had problem with travel agent and duty manager was reluctant to help since there was a long queue behind... More

Was this review helpful? Yes
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Thank you very much for taking your precious time to address your experience during your stay at Sheraton Changzhou Xinbei Hotel! We are truly sorry for the bad check-in experience and I sincerely apologize for the inconvenience and your comments have highlighted an urgent need for further training of the service team. We will enhance the staff service skills in... More

Pascoag, Rhode Island
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed May 28, 2014

I decided to try the new Sheraton, about 1 year at the time. The rooms are spacious with modern decor and a large shower with rain head, nice. The staff is very courteous even without much English but not a concern. The breakfast buffet is excellant, dinners are very good and the room services is also good. The location is... More

Was this review helpful? Yes
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2014

I travel often to Changzhou for Business and this is a Nice Hotel. Location to both trainstations is very good and the staff speaks very good english. The property is next to the Wanda Mall which has a variety of restaurants, shopping and Walmart if you are thrifty and want to buy food and or drinks there instead of at... More

Was this review helpful? Yes
guo t, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your nice comments with us. We are glad to see that you are satisfied with your stay. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel. Thank you again and we are looking forward to... More

Boston, MA
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 23, 2014

Flawless in my experience. The hotel looks new. The rooms were westin+ level (shower, bed, size), the breakfast excellent for birth western and Chinese food. Don't hesitate. No more comments - all good

Was this review helpful? Yes
guo t, online sales at Sheraton Changzhou Xinbei Hotel, responded to this review

Thanks so much for your amazing comments! I’m very pleased to know that your recent stay at Sheraton Changzhou Xinbei was so impressive and you liked our everything. Thank you for positive words on our room,breakfast and as well on the facilities in our guest room. We look forward welcoming you again on your return. More

Tallinn, Estonia
Contributor
18 reviews 18 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Good location, reach breakfast, enough big (ca30 m) water pool and Gym center. Located on new district at Wanda Plaza. Wanda Plaza means big shoping mall (international brands) and many options for lunch/dinner. I will recommned this place for business trip or short trip to Changzhou.

Was this review helpful? Yes
guo t, online sales at Sheraton Changzhou Xinbei Hotel, responded to this review

Hello Mark T, Thank you for your kind review. I am happy to hear that you have liked our hotel and our friendly staff has impressed you with our service delivery. I certainly have passed your positive comments to my team, it is an additional motivation for us to continue improving our services.We are sorry about noisy due to traffic.... More

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Additional Information about Sheraton Changzhou Xinbei Hotel

Address: No.88-1 Tongjiang Middle Road, Xinbei District, Changzhou 213022, China
Location: China > Jiangsu > Changzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Changzhou Xinbei Hotel 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#1 Luxury Hotel in Changzhou #1 Business Hotel in Changzhou #21 Best Value Hotel in Changzhou
Hotel Class
Number of rooms
247

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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