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Sheraton Changzhou Xinbei Hotel

4.5 of 5 No.88-1 Tongjiang Middle Road, Xinbei District, Changzhou 213022, China
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Certificate of Excellence 2014
Sheraton Changzhou Xinbei Hotel
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Sheraton Changzhou Xinbei Hotel
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54 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Duluth
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

I was in China on business for a month earlier this year. I stayed at the Sheraton Xinbei in Changzhou where I was at the upstart of a new foundry. This place was incredible from the start to the finish, 5++ stars on the decore, services, food and drink, the pool and exercise facilities, I could go on and on.... More 

Was this review helpful? Yes 1
Paris, France
Top Contributor
79 reviews 79 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

Great hotel, good service, rooms are large and comfortable. The diner buffet is good with pleasant and attentive staff. Perfect for business, it is located in the heart of the shopping district with a great shopping mall nearby.

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Detroit, Michigan
Top Contributor
130 reviews 130 reviews
84 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed July 30, 2014

This is an older hotel but in excellent condition with frequent updates keeping it competitive with more contemporary offerings. Great maintenance and cleanliness throughout. Room was cozy but comfortable and well decorated. I was not able to get the wireless internet to work but the wired internet was just fine. Front desk staff were efficient and helpful during check-in and... More 

Was this review helpful? Yes
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear valued guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your precious time to address your experience during your stay here! Your comments have highlighted an urgent need for further improvement of our service and facilities. If I can be of any assistance, please feel free to email me at dansely.ding@sheraton.com . I do... More 

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

I stayed at this hotel for one night on a business trip. Check in was the fastest, most welcoming and easy with staff that are very fluent in English. Room was spacious, clean and highly equipped. Dinner and breakfast buffets were both diverse and relatively very good. I haven't experienced any other facilities due to my time restrains. I will... More 

Was this review helpful? Yes 1
Dansely D, Online Sales Specialist at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our facilities and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Shanghai, China
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 8, 2014

I went for buffet lunch at "Feast", a restaurant of the Sheraton Hotel (Xinbei Changzhou), on Sunday 8th June. Great location, good ambience, friendly staff, overall very nice food. Their staff training, however, needs an overhaul. Firstly, they took about 15 minutes to come back to tell me that the wine selection I had made wasn't available. Surely, the staff... More 

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Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your experience with us. We are truly sorry for the bad dining experience and we sincerely apologize for the inconvenience and frustration. Your comments have highlighted an urgent need for further training of the service team. We will enhance the... More 

Leverkusen, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed June 1, 2014

Stay there for business and is a great hotel, friendly people, very good breakfast and nice rooms. Also the facilities, gym and swimming pool are great. It is close to the Wanda shopping mall, which has restaurants, shopping, cinema and a wall mart.

Was this review helpful? Yes
guo t, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thank you for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your experience with us. I am delighted to know that you like our hotel. Your encouraging words made all of the associates at Sheraton Changzhou Xinbei Hotel excited. We are looking forward to welcoming you back and deliver you a great Sheraton experience in... More 

Shanghai, China
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

We tried Executive rooms of this hotel, lounge was always with one staff we didn't get it. Seems like everything needs help by ourselves. Spacious rooms and we were arranged on the top floor, check in was quite annoyed cause we had problem with travel agent and duty manager was reluctant to help since there was a long queue behind... More 

Was this review helpful? Yes
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Thank you very much for taking your precious time to address your experience during your stay at Sheraton Changzhou Xinbei Hotel! We are truly sorry for the bad check-in experience and I sincerely apologize for the inconvenience and your comments have highlighted an urgent need for further training of the service team. We will enhance the staff service skills in... More 

Pascoag, Rhode Island
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

I decided to try the new Sheraton, about 1 year at the time. The rooms are spacious with modern decor and a large shower with rain head, nice. The staff is very courteous even without much English but not a concern. The breakfast buffet is excellant, dinners are very good and the room services is also good. The location is... More 

Was this review helpful? Yes
Dansely D, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed well and were satisfied with our location and staffs. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel.... More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2014

I travel often to Changzhou for Business and this is a Nice Hotel. Location to both trainstations is very good and the staff speaks very good english. The property is next to the Wanda Mall which has a variety of restaurants, shopping and Walmart if you are thrifty and want to buy food and or drinks there instead of at... More 

Was this review helpful? Yes
guo t, Online at Sheraton Changzhou Xinbei Hotel, responded to this review

Dear distinguished guest, Thanks for choosing to stay at Sheraton Changzhou Xinbei Hotel and sharing your nice comments with us. We are glad to see that you are satisfied with your stay. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Changzhou Xinbei Hotel. Thank you again and we are looking forward to... More 

Boston, MA
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 23, 2014

Flawless in my experience. The hotel looks new. The rooms were westin+ level (shower, bed, size), the breakfast excellent for birth western and Chinese food. Don't hesitate. No more comments - all good

Was this review helpful? Yes
guo t, online sales at Sheraton Changzhou Xinbei Hotel, responded to this review

Thanks so much for your amazing comments! I’m very pleased to know that your recent stay at Sheraton Changzhou Xinbei was so impressive and you liked our everything. Thank you for positive words on our room,breakfast and as well on the facilities in our guest room. We look forward welcoming you again on your return. More 

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Additional Information about Sheraton Changzhou Xinbei Hotel

Address: No.88-1 Tongjiang Middle Road, Xinbei District, Changzhou 213022, China
Location: China > Jiangsu > Changzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Changzhou Xinbei Hotel 4.5*
Number of rooms: 247
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Hotel Style:
#2 Business Hotel in Changzhou
#2 Luxury Hotel in Changzhou
#14 Best Value Hotel in Changzhou

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