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Hilton Garden Inn Rome Airport

GreenLeadersGold level
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Via Vittorio Bragadin 2, 00054, Fiumicino, Italy
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Hilton Garden Inn Rome Airport
Hilton Garden Inn Rome Airport
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1,778 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Rome Airport
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Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015

This is a lovely hotel, convenient to airport for coming in and out of Rome. Beautiful rooms, great decor and art work, very reasonable rates, a super breakfast buffet! Nice service, good dining room, open stairway is attractive. Free airport shuttle but it takes awhile as it makes all the stops at parking lots by the airport; allow 30 to... More 

Helpful?
3 Thank Janette H
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate the great comment, thank you for suggesting the Hotel I'll personally share it with the team. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini Director of Operations More 

Winchester, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 30, 2015

The hotel is very nice and the staff was very professional. The rooms are very comfortable and clean. The only downside to it is the location. It is in the middle of nowhere within the airport property. No choices of places to eat, just the hotel restaurant, which is not bad, just a bit expensive. Overall, for a day of... More 

Helpful?
2 Thank hrfdez
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your constructive feedback, I'm glad your experience was positive overall. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini Director of Operations More 

Millville, Massachusetts
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 29, 2015

Expensive, but convenient. the directions to the rental car return given by the desk clerk were horrible. Got lost. Be sure to mention which rental company you are using, there are 2 different dop off locations.

Helpful?
Thank John D
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your constructive feedback, we will take it as a tool to improve our performance for the future, I'm sorry you took so long to return your car at the Airport. I hope we can have another opportunity to... More 

Tehran, Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

Stayed two nights in this hotel (29 Nov & 2 Dec 2015). I love staying at the Hilton Garden Inn in Rome. Great staff , great breakfast, great services, very nice rooms and bathrooms. The free shuttle from the airport is great, runs every 12 minutes. Practically no noise from the airport. The desk is staffed with helpful people. But... More 

Helpful?
1 Thank Hamed T
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your positive and constructive feedback, I'll personally praise the team for the great performance. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini Director of Operations More 

Dublin, Ireland
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 19, 2015

This is exactly what you would expect from a major US hotel chain. Food was OK - A bit on the pricey side too but nothing else around so they have a captive audience. Restauraunt / Bar Area not very relaxing but the night I was there it seemed pretty busy. Staff were very busy and service wasn't great. Just... More 

Helpful?
1 Thank Rainyface
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your constructive feedback, we will take it as a tool to improve our performance for the future. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini Director of Operations More 

San Jose, CA
Level Contributor
70 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 18, 2015

Stayed one night in this hotel. Hotel is located by long term parking lot. Took me a while to find the shuttle. First went to "Hotel Shuttles" which was wrong move. All you need to do is just to look for sighs "Shuttle". This is a bus that goes to parking lots and then stops at hotel. Shuttle runs every... More 

Helpful?
3 Thank gbumaga
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your positive feedback, thank you for highlighting the recent renovation, we changed the carpet in all corridors of the Hotel. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini... More 

Sydney, New South Wales, Australia
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 16, 2015 via mobile

Nothing works in this dump. You can celebrate 2 birthdays in the time it takes to just log on to their wifi as it is so S...L...O...W. Once you actually get on, it takes A...G...E...S for any page to actually load ! Go down to their (lack of) business centre & the experience is not much better. Front office staff... More 

Helpful?
Thank Neil F
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. I'm sorry if your experience was not up to your expectations, we will verify if the Internet service had some problem recently, actually nothing was reported by the supplier neither by our guests or you. If something happens and we know... More 

Pigeon
2 reviews
5 of 5 stars Reviewed December 16, 2015

Very nice hotel and perfect for the last night before the long flight home. Dining was great and the staff everywhere was polite and helpful. English was spoken everywhere. Will stop again next time in Italy.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce D
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your positive feedback, and we appreciate your intention to coming back in our property. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini Director of Operations More 

1 review
5 of 5 stars Reviewed December 14, 2015

I am disabled and use a wheelchair. The staff were excellent, most helpful. An excellent stay, highly recommended. I do not have any negative comments about this hotel, whatever. An excellent experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chris M
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your positive feedback, we really care about this important aspect and I'll personally praise the team for the great performance. I hope we can have another opportunity to meet you again for the next future. Sincerely, Simone Iovacchini... More 

Rome
2 reviews
5 of 5 stars Reviewed December 11, 2015

I love staying at the Hilton Garden Inn in Rome. Great staff , great breakfast, great service, very nice rooms and bathrooms. The free shuttle from the airport is great, runs every 10 minutes. Practically no noise from the airport or otherwise. I stay there every time I travel to Rome. The easy access to the airport is important to... More 

Review collected in partnership with Galahotels.com

Helpful?
Thank Adleheid S
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review

Dear Ms Heidi, Thank you for taking the time to share your experience about your recent stay in our hotel. We sincerely appreciate your positve feedback, thank you for highlighting the shuttle service positive experience, and I'm glad we made the difference during your stay, thank you for coming back. I hope we can have another opportunity to meet you... More 

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