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Hilton Rome Airport Hotel

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Via Arturo Ferrarin, 2, 00054 Fiumicino, Italy
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Hilton Rome Airport Hotel
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Hilton Rome Airport Hotel
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2,527 Reviews from our TripAdvisor Community

Traveler rating
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    607
    303
    181
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Rome Airport Hotel
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Richmond, Canada
Top Contributor
107 reviews 107 reviews
52 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 16, 2012

The advantages of the Hilton Rome Airport Hotel lie in its proximity to the airport - it's an easy 10 minute walk - the free shuttle to downtown,the size and quality of the room, and its peaceful ambiance after the chaos of the city. That said, it could do better. I found great variation in the staff at the front... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review and for the overall positive comments. We do value constructive customers’ feedback and I am very happy to read that the accommodation and the services provided have met your expectations. I am sorry about not being entirely satisfied with your Food&Beverage experience. I will share your comments with... More 

Japan
Top Contributor
65 reviews 65 reviews
32 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed May 15, 2012

I was looking forward to a good rest and happy prepare to return home trip by checking in 2 nights before I catch my plane back home.I arrived at the Rome airport Hilton way pass mid-night as my business partners were very kind to me. The receptionist Miss Giulia was very kind and immediately gave me a nice room ,... More 

Was this review helpful? Yes 1
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time share your views on your stay with us. I am very sorry about the issues you experienced in your room. I am currently reviewing your comments with the maintenance team to make sure that immediate action is taken to avoid similar situations in the future. I also apologize for the misunderstanding regarding... More 

Toronto, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 14, 2012

We stayed at this hotel for one night following a cruise based on the convenience to the airport and the free shuttle into Rome and, unfortunately, that was the only. The front desk staff was slow, easily flustered and poorly trained. After waiting almost 15 minutes to check in, we finally settled into our room and were mortified to find... More 

Was this review helpful? Yes 4
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you posting comments about your stay with us. I am sorry to read that you found the reception team to be slow and poorly trained. On going focused training is provided to all members to make sure that only the highest levels of customer services are delivered to our guests. Please accept my apologies for the issue... More 

Travelers are raving about these Fiumicino hotels

El Cerrito, California
Top Contributor
50 reviews 50 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 12, 2012

We stayed in this hotel for one night on our final night in Rome. I recommend it for its proximity to the airport and the free shuttle service to the center of Rome. It's a bit of walk from the main terminals, about 15 minutes, but it's a covered walk (not outdoors) and you can use a luggage cart all... More 

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HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Let me thank you for taking the time to share your views on your stay at the Hilton Rome Airport. Your positive and genuine feedback is highly appreciated. Thank you for being our guest. We look forward to welcoming you again very soon. Best regards. Andrea Carnevale Hotel Manager More 

San Diego, California, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 10, 2012

You are truly a captive to Hilton's high prices and arrogance. Nothing came free except the shuttle to the terminal (and to ROME). TV had a charge of 23 euro to activate. Internet - 12 euro per Hour! Breakfast, not included @ 25 Euro for American breakfast. This was the only hotel we visited in Italy that charged for breakfast.... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on your stay with us. I am sorry about the overall negative perception of the services and the property. As to your comment on the TV charge, watching TV channels is free of charge. A fee is required only for In-room movies services. We hope we will have... More 

Dallas, Texas
Top Contributor
200 reviews 200 reviews
61 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed May 8, 2012

I stayed here for one night, and was pleased with the stay. It has a great location near the airport, making it a cinch to fly out for your morning flight. They have a shuttle service to and from downtown that goes several times a day, but I did not use this. They have some nice meeting space there as... More 

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HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you choosing the Hilton Rome Airport and for taking the time to post your review. I am glad you enjoyed your stay and the services provided. We look forward to welcoming you back again very soon. Kind regards. Andrea Carnevale Hotel Manager More 

Raleigh, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2012

Free shuttle to and from downtown Rome was great! We also received prompt shuttle service to our terminal. Rooms were fine, very firm/nice bed, but the bathtub/shower in room 4025 wouldn't drain and the general smell of the elevators/ hallways reminded me of the casinos in Vegas...smokey.I'd recommend staying here for the convenience of its location to the airport for... More 

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HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, I would like to thank you for posting your review on TripAdvisor and for the overall positive comments. Please accept my apologies for the issue with your room and the inconvenience this might have caused. Maintenance has been alerted for their prompt intervention. Thank you for being our guest, we look forward to welcoming you again very soon.... More 

London, United Kingdom
Top Contributor
97 reviews 97 reviews
72 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed May 6, 2012

Stayed for one night. Had an upgrade to executive floor, which I was very grateful for. Having said that, with the exec rooms being among the nicer ones, I found rooms very uninspired, when e.g. compared to the Hilton CPH airport hotel. The exec lounge had a good selection of non-alcoholic and alcoholic drinks all day long, and some snacks... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for commenting your stay on TripAdvisor . Your detailed feedback on the property and the services provided is highly appreciated. We look forward to welcoming you back very soon. Best regards. Andrea Carnevale Hotel Manager More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 6, 2012

This is our second trip to Rome and were we glad we picked a hotel so close to the airport! the shuttle to rome was also very convienant and saved us a lots of money. We had a very pleasant stay at hilton rome thanks to all the staff which were very helpful and freindly.

Was this review helpful? Yes 2
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review and for the overall positive comments. I am very happy you had a pleasant stay and enjoyed the accommodation and the services provided. Looking forward to welcoming you again in the near future. Best regards. Andrea Carnevale Hotel Manager More 

Planet Earth
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 4, 2012

My wife and I just spent 3 nights in this hotel and found it to be excellent from top to bottom. The front desk staff is very friendly and helpful, especially Carmen. (you will find friendliness a problem in Rome) This hotel offers a free shuttle service to the city every two hours with the last shuttle leaving Rome at... More 

Was this review helpful? Yes 3
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review

Dear Guest, What a pleasure to read your review! Thank you for the positive comments and for taking the time to share your experience with us. I am extremely glad you enjoyed your stay, the accommodation and all the services provided. We look forward to welcoming you again very soon. Best regards. Andrea Carnevale Hotel Manager More 

Hotel Review Summarization

What travelers say

  • Free shuttle(36)
  • Executive Lounge(13)
  • Early morning flight(7)
  • Very good(5)
  • Friendly and helpful(3)
  • Internet access(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (2)
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Pool/beach area (1)
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