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Hilton Rome Airport Hotel

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Via Arturo Ferrarin, 2, 00054 Fiumicino, Italy
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Hilton Rome Airport Hotel
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2,707 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Rome Airport Hotel
See the most recent reviews
Toledo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2013

The hotel looks pleasant enough but the restaurant prices are too high, need to suply vending machines for the guests. The prices of food items were all separate on the menu appetizers were 12.00 and up, salad 12.00 and up, soup 12.00 and up, entres started @ 16.00 and up. We were traveling with 3 other couples and paid the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments on TripAdvisor. I have carefully review all your comments and happy to know that the overall experience has been satisfactory. Just on a side note, I would like to reassure you that our prices are in line with those of other hotels of same category. We really hope... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2013

We had a great one night experience at the Rome Airport Hilton a week ago (in May 2013) - the front desk staff were very helpful, the room was clean, beds comfortable and it was only a short walk from the terminal. The restaurant was what anyone could expect from a Hilton and they gave us a ride to our... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you very much for your positive review on your stay with us. I am very happy to read that you enjoyed the convenience of our location, your accommodation as well as all the services provided. Thank you for being our guest. We look forward to welcoming you again in the near future. Best regards. Andrea Carnevale General... More 

Pawtucket, Rhode Island
1 review
4 of 5 stars Reviewed May 23, 2013

The hotel was very clean, comfortable and in a fabulous location to the Roma airport. I could walk to the hotel on my incoming train from Roma Termini and they had a shuttle to my flight in Terminal 5 for my flight to the U.S. I had both dinner and the breakfast buffet in the restaurant and both were very... More 

Review collected in partnership with Hilton Hotels & Resorts

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Melbourne, Vic
Level Contributor
66 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 22, 2013

This is an Ok, but by no means wonderful, airport hotel, compared to some others. Long walk from the terminals. get a trolley for luggage even though this excludes you from travelators. Check-in can be chaotic. Wifi is very expensive. Rooms are functional but characterless - an iron is a bonus though. Bar and restaurant quite expensive, though food pretty... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel and for sharing your views on your stay with us. I have carefully read all your comments and they will surely help us to improve our services in the future. Guests’ genuine feedback is much appreciated and hope we will have the pleasure of welcoming you back again in the near future.... More 

Canberra, Australia
Level Contributor
95 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 22, 2013

Arrived round 2100 and walked around 15 minutes to the hotel. Service at front desk a little slow with the HH line being ignored for around 15 minutes. Booked in and received a suit upgrade, which is a nice room with plenty of space. Room clean and quiet and to the standard of the basic Hiltons. Tried the executive lounge,... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you very much for posting your review on your stay with us. I am pleased that the overall experience has been satisfactory and you appreciated the services delivered. Looking forward to welcoming you again in the near future. Best regards. Andrea Carnevale General Manager More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 21, 2013

The room was nice and clean and the shower had good water pressure. The front desk staff (with the exception of 1 or 2 people) was very disinterested and slow to acknowledge and respond. It was frustrating to deal with them. I was there for a convention for 4 nights. The staff at the coffee bar, restaurant and special group... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest , Thank you for taking the time to review your stay with us. I am very happy that the overall experience has been up to your expectations. I am sorry if some members of the Front Desk Team have not been attentive and did not deliver the level of service you expected. However, I am glad to read... More 

Los Angeles, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 19, 2013

We booked this hotel for one night to stay after our flight arrival and going on a cruise the next day. Our room was spacious and quiet, check-in was quick. The best feature was that the hotel is an easy 15 minute walk inside the airport using runners and 10 minutes from the train (we took a train to the... More 

Was this review helpful? Yes 2
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your views on TripAdvisor. I am glad that the overall stay has been satisfactory and that you enjoyed the convenience of our location, the room and the fast check in. I do apologize for the difficulties you encountered in connecting to internet. Free wi-fi connection is available in the hotel public areas (Lobby, Bar&Restaurant)... More 

Westfield Center, Ohio
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 19, 2013 via mobile

Stayed here two nights prior to a cruise. Got bumped up to the Executive Floor as a HH Gold member...executive floor lounge had free drinks and some very limited snacks that really were not good. Staff in the lounge were not very friendly and seemed bothered that some of us were asking for things to be refilled sch as water.... More 

Was this review helpful? Yes
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I do apologize if the Executive Lounge experience has been below your expectations. I have carefully reviewed your comments and shared them with the Front Desk Manager to make sure that corrective actions are taken where necessary. Guests’genuine feedback is much appreciated and will surely help... More 

Stockbridge, Georgia
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 17, 2013

My mother and I had early morning flights so I booked the Hilton by the Rome airport. Got upgraded to the executive floor because of my gold status with Hilton. The executive lounge happy hour was going on when we checked in. The club room is WAY too small for the amount of executive rooms they have. Very crowded and... More 

Was this review helpful? Yes 1
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for staying with us. I have taken note of your comments regarding the Executive Lounge and I am sorry if you founded the space to be too limited compared to the number of guests. We will surely consider it in our future plans of renovation of this area. I am also sorry you could not enjoy... More 

Rome, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 16, 2013

This is by far the worst Hilton that I have ever stayed in. The room was terrible and not worth anywhere near the price. The Air Conditioner, bathroom shaver electric port, and clock all did not work. The internet is the biggest rip off of any hotel that I have ever stayed at. 7 euro an hour or 21 euro... More 

Was this review helpful? Yes 1
HiltonRomeAirport, Direttore generale at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for being our guest ! I do sincerely apologies for the issues your reported and for the inconvenience this might have caused. I have shared your comments with the maintenance team to make sure that immediate actions are taken. Just on a side note, free wi-fi connections is available in all public areas of the hotel... More 

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Hotel Review Summarization

What travelers say

  • Free shuttle(36)
  • Executive Lounge(13)
  • Early morning flight(7)
  • Very good(5)
  • Friendly and helpful(3)
  • Internet access(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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