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Hilton Rome Airport Hotel

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Via Arturo Ferrarin, 2, 00054 Fiumicino, Italy
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Hilton Rome Airport Hotel
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Hilton Rome Airport Hotel
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2,388 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Newton Abbot, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Good welcome from very efficient staff on our (very) late arrival. Upgraded to an Executive Room which was extremely comfortable. Very good breakfast. The shuttle coach service from the airport to Rome city centre was extremely welcome.

Review collected in partnership with Hilton Hotels & Resorts

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Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am here at my b table 09:40am blogging from Hilton rome airport. Rooms are normal comfortable good blinds and great internet speed. Amenities are the usual hilton nothing special. ...shuttle to town every 2 hrs ...no shuttle to shopping mall Leonardo. ...you will end up paying 16euro to go and come to shopping mall. Breakfast is enough and the... More 

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Düsseldorf
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

5th floor are the executive rooms. They are all identicall. The executive lounge is the most unfriendly & cold Hilton lounge I have ever seen. The coffee comes from a Nescafé machine, no way to get a real Italian coffee, the breakfast offering was poor. The seats were worn down, the decoration was non existend. Worst ever.

Was this review helpful? Yes
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for sharing your view on your experience with us. I am very sorry to learn that the overall experience has been below your expectations, especially with regards to the Executive Lounge. I have shared your comments with the relevant management team in order to further improve this aspect of our services. Just on a side note,... More 

Berlin, Germany
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

One might assume that a hotel at the airport would cater to business travellers, but here you're required to pay 20 euros for 24 hours wifi access, in a room that is already quite pricey for what it is. The food in the restaurant is quite good, and the serving staff in the lounge are great. Only stay here in... More 

Was this review helpful? Yes 2
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for your review. I have taken note of your comments and understand your concerns regarding the internet charge. At present free Wi-Fi connection is available in all hotel public areas. It is also free in room for HHonors Gold and Diamond members. As from next August, this will be extended to all Hhonors members when making... More 

Williamsburg, Virginia
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were completing a two week stay in Italy with a couple of days i Rome and decided to spend our last night at the airport Hilton as we had a very early morning flight the next day. Great accommodation and right at the airport. I highly recommend it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for taking the time to share your views on your stay with us. We are really glad to know that you enjoyed your stay and appreciated the quality of your accommodation and the convenience of our location. Looking forward to welcoming you again in the very near future. Best regards. Laura Bolzoni (Executive Office) More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Check in staff are at times too busy to attend to you, how ever the check in process is quick and simple. The hotel is not one of the newest. Rooms are a true basic standard. Flat screen TV with USB port and HDMI, programming is VERY basic. and if you'd like to watch a movie expect to pay 15... More 

Was this review helpful? Yes 1
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear guest, thank you for posting your review. I am sorry that the overall experience has been far below your expectations and you can rest assured that the issues you reported will be shared with the relevant team to make sure that corrective actions are taken where necessary. In particular, I apologize for the noise and the inconvenience this might... More 

Cambridge, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I suppose that because of its location this place doesn't need to be that good to continue to draw customers. The building is both excruciatingly ugly and a bit tired; our room was in dire need of a refurb. "Luxury" is a distinct misnomer for the place. It looks like a shabby mall in the American midwest that was last... More 

Was this review helpful? Yes
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. I have carefully reviewed all your comments and appreciate your concerns regarding the internet charge. At present, as in most international hotel chains, free Wi-Fi connection is available in all hotel public areas. Free in-room Wi-Fi connection is also available for Gold and Diamond HHonors members and, as from next... More 

Park City, Utah
Top Contributor
272 reviews 272 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

but after staying here a number of times while working in Italy, we have decided to find a better hotel that might be farther away and just take a shuttle to the terminal. Complaints, in no particular order, regarding Hilton are: 1) hairdryer could not be plugged into the socket in bathroom--had to use the hall plug, 2) shower only... More 

Was this review helpful? Yes
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am sorry that the overall experience has not been up to your expectations, in particular regarding the restaurant food. Rest assured that your comments have been forwarded to our Executive Chef for his review and action. Just on a side note, I would like to inform that... More 

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here every time we travel to Rome, which is several times a year. The location is perfect for travelers and the hotel is clean, comfortable and the service is nice. This hotel is perfect for arrivals and departures.

Was this review helpful? Yes 2
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for posting your review on TripAdvisor. I am very pleased to learn that the experience has been up to your expectations and that you enjoyed your stay and the level of service received. Looking forward to welcoming you to the Hilton Rome Airport. Kind regards. Laura Bolzoni Executive Office More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is Hilton at it's best! Clean comfortable rooms, great service, wonderful food. I loved everything about it! There was a problem with the water and it was off for many hours, yet they handled it very gracefully even though so many people were complaining. They comped my internet and things I got from the minibar for the hassle.

Was this review helpful? Yes 1
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for taking the time to post your review. We are really happy to know that you enjoyed your stay despite the issue with the temporary lack of water. I am glad that the staff was prompt in trying to fix the issue and you were pleased with the response. We look forward to welcoming you again... More 

Hotel Review Summarization

What travelers say

  • Free shuttle(42)
  • Executive Lounge(13)
  • Early morning flight(9)
  • Very good(5)
  • Internet access(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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