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All 17 Matala hotels

Princess Europa Hotel

2.5 of 5 Hotel   |   Matala, Crete 702 00, Greece
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Princess Europa Hotel
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77%
Ranked #5 of 17 hotels in Matala
A recent review
5 of 5 stars reviewed 2 days ago
Rok H
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  • Reviews (76)
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76 people have reviewed this hotel

Traveler rating
    21
    32
    14
    6
    3
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14
21
6
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed in hotel for a week,the staff were great,nice,helpfull...the breakfast is great,a plot of different food.We had a room across the street,room was clean,the toilet was broken,so we go to the reception and they send a guy who fix it immediately...great hotel...we will come back someday...:)

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St. Petersburg, Russia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not go there! First of all the manager was terrible he speak to me and to my partner very roud couple of times!!!!I felt that they do me a favor for this basic room! They had blankets in the beds although it was a summer and from the toilet window I was smelling the smoke from the neibors cigaret... More

Was this review helpful? Yes 1
Hradec Kralove, Czech Republic
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a week in this hotel in year 2009 and we really enjoyed it. The hotel was family-runned with nice and helpful owners - a young couple. The spoke well english and german.Our room is very basic, but had almost everything we needed. It was cleaned every day, we also had a balcony with a lovely view to the... More

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Charlottesville, VA
Top Contributor
64 reviews 64 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 21, 2013

Our family of four stayed one night in this hotel. Our room had a double bed and two stacked bunk beds for the children. The room was clean, well appointed and opened out to a small balcony. The beds were comfortable. The bathroom was a good size, though it was impossible to shower without water leaking onto the floor. Though... More

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Heraklion, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 8, 2013

I went with my wife and daughter for 3 days, during the Matala Festival 2013. All hotels were fully booked and we only managed to find a room at Princess Europa. The hotel was set at the entrance of the village, so it took about 15-20 minutes’ walk to get to the beach. The accommodation was very basic, which was... More

Was this review helpful? Yes 3
Hove, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2013

We went to this hotel for our honeymoon!!! big mistake, firstly on our arrival the manager was very rude and unresponsive to us, secondly the room was very insufficent and very basic, thirdly there was a wire mesh window in the toilet and shower room and we caught the staff on numerous occasions spying on us in the shower etc,... More

Was this review helpful? Yes 2
hamburg
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 3, 2013

I like to complain (see my other reviews), but I can honestly say, this place is lovely. The staff are amazing, the location is perfect and I would definately return. It's quiet, it's chilled and it was so relaxing that I extended my stay. If you don't enjoy your stay here, then there must be something wrong with you.

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
87 reviews 87 reviews
38 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 1, 2013

Was very pleasantly surprised what you get here for your money. The hotel is a bit dated, but the rooms are clean and bright, the pool area and bar nice and the breakfast which was described as "continental" in our booking was a huge buffet with lots of choices. Everyone was very friendly and efficient. Yes you do need to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2013 via mobile

As almost 20 years, we spent our vacation again in Princess Europa Hotel. At time of arrival it felt strange not to have the "coming home feeling" as we had the years before. The reception was very cool and like in a big unpersonal hotel, unlike the personal welcome smile we are used to for years. However, as from the... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 19, 2013

A small quiet hotel just 10-15 minutes away from the centre of Matala. Comfortable and clean rooms. The staff always kind and willing to help you. The buffet tasteful enough with many choices. BBQ is totally recommnd it! Good enough hotel in reasonable prices.

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Additional Information about Princess Europa Hotel

Address: Matala, Crete 702 00, Greece
Location: Greece > Crete > Heraklion Prefecture > Matala
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Princess Europa Hotel 2.5*
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Also Known As:
Princess Europa Matala
Princess Europa Hotel Matala, Crete

28 photos of this hotel

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Amenities

Free Parking Swimming Pool
Hotel Class
Number of rooms
60

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