We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Matala Bay Hotel

Matala, Matala, Crete 70200, Greece
Hotel amenities
Matala Bay Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #16 of 17 Hotels in Matala
A recent review
4 of 5 stars reviewed 4 weeks ago
Sue F Cardiff, United Kingdom
Add Photo Write a Review

47 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    4
    12
    18
    8
    5
See reviews for
6
24
3
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (5)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (1)
All months
Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Just a short stroll from the excitement of the village centre and beach. Our visit to Matala was to enjoy the annual Beach Festival and the hotel was ideal. Spotless, easygoing, comfortable and with a peaceful garden and pool. No complaints!

Was this review helpful? Yes
Sarasota, Florida, USA
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed September 14, 2014

If you plan of booking a room at this hotel, I would make sure to call the hotel to confirm that you have an ACTUAL room at the hotel and not the shady apartments across the street. I made my reservation six months prior and due to overbooking, I was placed across the street in an apartment that was sub-par.... More 

Was this review helpful? Yes
Modena, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed August 22, 2014

My husband and me were in Matala this year, in August. First bad impression, at our arrval, no room for us (even if we had booked from Italy 2 months before). For one night they placed us in an awful apartment, with broken windows and old furniture. Only after speaking with the tour operator, late at night, we could have... More 

Was this review helpful? Yes 3

Travelers are raving about these Matala hotels

4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Matala is nice small village with wonderful beach. Hotel Matala Bay perfectly fits into the place. WiFi connection covers just lobby and space around pool, but I was able to survive it. Food was ok, room was clean, we were satisfied. Luckily there were no Russians (it seems they prefer Heraklion). If you want to spend nice time at clean... More 

Was this review helpful? Yes 1
paris
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 30, 2013

quiet rooms, good breakfeast, excellent diner buffet for 10 euros, the boss is really nice, helpfull, and sympathic, well situated, parking, quiet. nice swimmingpool in a garden. Wifi well working, but only in the lobby. AC, fridge

Was this review helpful? Yes 1
California
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 27, 2013

By turned up without a reservation and checked in to a pleasant enough room overlooking the bay. The bed was pretty uncomfortable but the bar area was pleasant enough and internet was available in the lobby. The hotel is a 5 minute walk to the downtown area where there was a significant choice of restaurants and coffee shops. We only... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 15, 2012

Truly disappointing.. There's no hospitality, there's no cleanless, no food we could consume, no management, no concept at all and most tragic - there's no Crete as we were dreaming about. Should be impossible at such a terrific spot to happen place like this but there it is!

Was this review helpful? Yes 3
Pilsen
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 15, 2012

Matala Bay looked like a good hotel at least according to the information we got in the travel agency. From outside it really looked good and also the lobby looked new (after construction). The hotel was clean. However, the swimming pool was not very clean - we didin´t see anyone to clean it during all our stay (10 days) -... More 

Was this review helpful? Yes 3
parma
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 11, 2011

pretty quiet and well located hotel. forget good greek food: same poor choice everyday. forget daily room service and bathroom comforts: clean towels once in a week. forget nice welcome and tolerance: management do not understand what hospitality is. really a pity such a structure is not improved by a reasonably professional staff.

Was this review helpful? Yes 4
Rome, Italy
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 5, 2011

Very harsh welcome. The owner knocking at the door inviting us to leave the room. The reservation by Expedia already charged on my credit card was not received by the Hotel. They refused to check by phone with Expedia saying that my evidence was not their problem. I had to call myself and check thair problem. The hotel eventually called... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (1)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Matala hotels
0.1 mi away
Hotel Neos Matala
Hotel Neos Matala
#3 of 17 in Matala
4.0 of 5 stars 84 reviews
0.3 mi away
Hotel Sunshine Matala
Hotel Sunshine Matala
#9 of 17 in Matala
4.0 of 5 stars 20 reviews
0.3 mi away
Hotel Nikos
Hotel Nikos
#4 of 17 in Matala
4.0 of 5 stars 38 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Zafiria
Hotel Zafiria
#8 of 17 in Matala
3.5 of 5 stars 84 reviews
0.1 mi away
Princess Europa Hotel
Princess Europa Hotel
#2 of 17 in Matala
4.0 of 5 stars 97 reviews
0.0 mi away
Fragiskos Hotel
Fragiskos Hotel
#1 of 17 in Matala
4.0 of 5 stars 112 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay