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All 17 Matala hotels

Matala Bay Hotel

2.0 of 5 Hotel   |   Matala, Matala, Crete 70200, Greece
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Matala Bay Hotel
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Ranked #9 of 17 hotels in Matala
A recent review
5 of 5 stars Reviewed July 20, 2014
Miroslav T
  • Reviews (34)
  • Photos (15)
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34 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Modena, Italy
3 reviews 3 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My husband and me were in Matala this year, in August. First bad impression, at our arrval, no room for us (even if we had booked from Italy 2 months before). For one night they placed us in an awful apartment, with broken windows and old furniture. Only after speaking with the tour operator, late at night, we could have... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Matala is nice small village with wonderful beach. Hotel Matala Bay perfectly fits into the place. WiFi connection covers just lobby and space around pool, but I was able to survive it. Food was ok, room was clean, we were satisfied. Luckily there were no Russians (it seems they prefer Heraklion). If you want to spend nice time at clean... More

Was this review helpful? Yes 1
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 30, 2013

quiet rooms, good breakfeast, excellent diner buffet for 10 euros, the boss is really nice, helpfull, and sympathic, well situated, parking, quiet. nice swimmingpool in a garden. Wifi well working, but only in the lobby. AC, fridge

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 27, 2013

By turned up without a reservation and checked in to a pleasant enough room overlooking the bay. The bed was pretty uncomfortable but the bar area was pleasant enough and internet was available in the lobby. The hotel is a 5 minute walk to the downtown area where there was a significant choice of restaurants and coffee shops. We only... More

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Sydney, Australia
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 15, 2012

Truly disappointing.. There's no hospitality, there's no cleanless, no food we could consume, no management, no concept at all and most tragic - there's no Crete as we were dreaming about. Should be impossible at such a terrific spot to happen place like this but there it is!

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14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 15, 2012

Matala Bay looked like a good hotel at least according to the information we got in the travel agency. From outside it really looked good and also the lobby looked new (after construction). The hotel was clean. However, the swimming pool was not very clean - we didin´t see anyone to clean it during all our stay (10 days) -... More

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4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 11, 2011

pretty quiet and well located hotel. forget good greek food: same poor choice everyday. forget daily room service and bathroom comforts: clean towels once in a week. forget nice welcome and tolerance: management do not understand what hospitality is. really a pity such a structure is not improved by a reasonably professional staff.

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Rome, Italy
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 5, 2011 via mobile

Very harsh welcome. The owner knocking at the door inviting us to leave the room. The reservation by Expedia already charged on my credit card was not received by the Hotel. They refused to check by phone with Expedia saying that my evidence was not their problem. I had to call myself and check thair problem. The hotel eventually called... More

Was this review helpful? Yes 1
Paris, France
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 9, 2011

I booked the hotel on an internet booking site that I have used in the past. Mataly Bay listed itself as a 3 star hotel and and the photos looked nice so we went ahead and booked it. When we arrived we were given a key to a room that no one in their right mind would consider 3 star.... More

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Essex, Vermont
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 1, 2010

We stayed in the above hotel recently. Whilst it is a reasonable hotel I feel that as English tourists we felt we were, at times and by certain staff members, discriminated against and were in the minority. The younger bar staff appeared to have no command of the English language when we were trying to order drinks or food yet... More

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Additional Information about Matala Bay Hotel

Address: Matala, Matala, Crete 70200, Greece
Location: Greece > Crete > Heraklion Prefecture > Matala
Price Range (Based on Average Rates): $
Hotel Class:2 star — Matala Bay Hotel 2*
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Also Known As:
Matala Bay Hotel Crete

15 photos of this hotel

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Bathroom (1)
Pool/beach area (3)
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Dining (1)
Room/suite (1)
Hotel & grounds (2)
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Hotel & grounds (3)
Room/suite (1)
Pool/beach area (1)
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Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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