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Matala Bay Hotel

Matala, Matala, Crete 70200, Greece
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Matala Bay Hotel
Best prices for: 1 room 1 guest
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Ranked #16 of 17 Hotels in Matala
A recent review
3 of 5 stars Reviewed September 14, 2014
Julie F Sarasota, Florida, USA
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44 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sarasota, Florida, USA
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 14, 2014

If you plan of booking a room at this hotel, I would make sure to call the hotel to confirm that you have an ACTUAL room at the hotel and not the shady apartments across the street. I made my reservation six months prior and due to overbooking, I was placed across the street in an apartment that was sub-par.... More 

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Modena, Italy
Reviewer
5 reviews 5 reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 22, 2014

My husband and me were in Matala this year, in August. First bad impression, at our arrval, no room for us (even if we had booked from Italy 2 months before). For one night they placed us in an awful apartment, with broken windows and old furniture. Only after speaking with the tour operator, late at night, we could have... More 

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Travelers are raving about these Matala hotels

4 of 5 stars
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4 of 5 stars
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4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Matala is nice small village with wonderful beach. Hotel Matala Bay perfectly fits into the place. WiFi connection covers just lobby and space around pool, but I was able to survive it. Food was ok, room was clean, we were satisfied. Luckily there were no Russians (it seems they prefer Heraklion). If you want to spend nice time at clean... More 

Was this review helpful? Yes 1
paris
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2013

quiet rooms, good breakfeast, excellent diner buffet for 10 euros, the boss is really nice, helpfull, and sympathic, well situated, parking, quiet. nice swimmingpool in a garden. Wifi well working, but only in the lobby. AC, fridge

Was this review helpful? Yes 1
California
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 27, 2013

By turned up without a reservation and checked in to a pleasant enough room overlooking the bay. The bed was pretty uncomfortable but the bar area was pleasant enough and internet was available in the lobby. The hotel is a 5 minute walk to the downtown area where there was a significant choice of restaurants and coffee shops. We only... More 

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 15, 2012

Truly disappointing.. There's no hospitality, there's no cleanless, no food we could consume, no management, no concept at all and most tragic - there's no Crete as we were dreaming about. Should be impossible at such a terrific spot to happen place like this but there it is!

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Pilsen
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 15, 2012

Matala Bay looked like a good hotel at least according to the information we got in the travel agency. From outside it really looked good and also the lobby looked new (after construction). The hotel was clean. However, the swimming pool was not very clean - we didin´t see anyone to clean it during all our stay (10 days) -... More 

Was this review helpful? Yes 3
parma
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 11, 2011

pretty quiet and well located hotel. forget good greek food: same poor choice everyday. forget daily room service and bathroom comforts: clean towels once in a week. forget nice welcome and tolerance: management do not understand what hospitality is. really a pity such a structure is not improved by a reasonably professional staff.

Was this review helpful? Yes 4
Rome, Italy
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 5, 2011

Very harsh welcome. The owner knocking at the door inviting us to leave the room. The reservation by Expedia already charged on my credit card was not received by the Hotel. They refused to check by phone with Expedia saying that my evidence was not their problem. I had to call myself and check thair problem. The hotel eventually called... More 

Was this review helpful? Yes 1
Paris, France
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed June 9, 2011

I booked the hotel on an internet booking site that I have used in the past. Mataly Bay listed itself as a 3 star hotel and and the photos looked nice so we went ahead and booked it. When we arrived we were given a key to a room that no one in their right mind would consider 3 star.... More 

Was this review helpful? Yes 2
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