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All 44 Gouves hotels

Diogenis Palace Hotel

3.5 of 5 Hotel   |   Gouves, Gouves, Crete, Greece
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Ranked #24 of 44 hotels in Gouves
A recent review
4 of 5 stars Reviewed September 24, 2013
mona h Cluj-Napoca, Romania
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71 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Payed for two rooms, got given one. Air con leaking, water dripping all over the floor. Bathroom floods when shower is on, and the shower curtain is hanging off the rail. Having to ask for refills of basic necessities ie- toilet rolls and towels. Food is terrible and repetitive, I've had dry spaghetti for the past 4 nights and last... More

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2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 12, 2013 via mobile

The hotel itself is not bad, the location is good (about 10m to the sea) only one bad thing about location is that there is not much to do in Gouves, better location would be Hersonissos. The food is also not bad, however everyday the meals were almost identical... But the management...oh dear.. the first day we csme to the... More

Was this review helpful? Yes 8
Cluj-Napoca, Romania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2013

our room in the main building was a very good and clean one, the sea "was singing" 10m from our balcony, all staff members were friendly, good food, smiles on the boss`s face, nice weather... conclusion: some nice vacation days...

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 14, 2013

we have just returned from our holidays, and want to share our experience in this Russian hotel, which is not a very nice experience for us. I have been to Crete before and the hotel was much nicer although smaller and further from the sea. It all depends on staff and how they welcome you. I am Lithuanian though and... More

Was this review helpful? Yes 3
Newark, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2013 via mobile

Although clean the rooms need updating terrible bathroom limited hot water. Food very repetitive beer only drinkable beverage no spirits available. Hotel caters for the Russians who seem to have taken over Crete. Hired a car and found nicer resorts.

Was this review helpful? Yes 1
16 reviews 16 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 20, 2013

we travelled to this hotel 26 july to 10 august 2013 .On arrival at the hotel the reception staff were very helpful could speak quite good english we were shown to our room which was opposite the pool in what i would call the basement .The room was big 2 bedrooms (3 single beds and 1 double) it was very... More

Was this review helpful? Yes 3
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 16, 2013 via mobile

Terrible hotel, food is really poor, there is no hot water in shower.. location is bad and rooms like 2 stars hotel When we cheked-in they told us that the hotel is over-booked right now and send us to some terrible hotel near by. If you want have fun and looking for problems- Stay away from this hotel!!!!!

Was this review helpful? Yes 4
St Petersberg
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

After reading some of the derogatory comments made by some previous reviewers, I wondered if my wife and I stayed at the same hotel! Our experience was that it is a fine 4 star hotel in most respects. The manager and staff were very helpful. We arrived and my wife did not like the first room we were shown to,... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2013

stayed as a couple at this hotel 21-28 may 2013,found the management and staff excellent,especially the chef,he made a cake for my partners birthday,it was a lovely suprise.The rooms are fair although the bathroom/toilet is a little small but we only slept there and you get used to the shower.The food was fair but a bit repetative but then,thats what... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2013

I have to say that my time in Diogenis Palace was deffinitelly unforgetable. I've never met so polite and helpful staff who made me feel comfortable inevery minute of a day. Two girls and boy from the restaurant was working very hard and always smiling, tables were clean, food tasty and diversified. The same were girls from the bar, always... More

Was this review helpful? Yes 3
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Additional Information about Diogenis Palace Hotel

Address: Gouves, Gouves, Crete, Greece
Location: Greece > Crete > Heraklion Prefecture > Gouves
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Diogenis Palace Hotel 3.5*
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Also Known As:
Diogenis Palace Hotel Gouves, Crete

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Dining (9)
Pool/beach area (10)
Hotel & grounds (7)
Room/suite (3)
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Pool/beach area (3)
View from room (4)
Room/suite (2)
Hotel & grounds (1)
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Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
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#11 On the Beach Hotel in Gouves
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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