We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Island Hotel

4.0 of 5 Vlihadas Street | Kato Gouves, Gouves, Crete 70014, Greece (Formerly Pantheon Palace Beach Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Certificate of Excellence 2014
The Island Hotel
Professional photos View all
Browse nearby
The Island Hotel
Write a Review

1,029 reviews from our community

Traveler rating
    595
    331
    87
    12
    4
See reviews for
36
854
6
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1029)
  • Mar-May only
    (136)
  • Jun-Aug only
    (576)
  • Sep-Nov only
    (289)
  • Dec-Feb only
    (28)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Well, where do I begin?! Having booked last minute and secured a very reasonable price we were surprised by the quality and class of The Island hotel. Despite the craziness of Heraklion airport we were welcomed to the hotel by a bunch of lovely staff. This friendliness continued throughout our stay with a high standard of customer service everywhere you... More 

Was this review helpful? Yes
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear lucymcw, Thank you for taking the time to review our hotel. We enjoyed the title that you gave to your review and we are thrilled to read you had such a good experience with us. To know that you thought so highly of our hotel and in particular our staff and our service is incredibly motivating for us all... More 

Hereford, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I returned to the Island Hotel for the fourth time in late October. As on all previous visits we had an excellent week. Even at the end of Season the Staff were full of energy and Customer Care. Throughout the hotel and grounds all was spotlessly clean and tidy. The restaurant was very good and frequently held... More 

Was this review helpful? Yes 1
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Eddy W, How pleased I am that you enjoyed your 4th visit with us and had an excellent week! As you know, it is a true pleasure to have you stay with us, and honestly we are all already looking forward to the next time that we will meet! I am positive that your useful tips (also from your... More 

Stirling, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this lovely hotel for a week with my husband and we really loved it . We have travelled a lot and stayed in many nice hotels and cruise ships and this is one of the best . We paid extra for a sea view after reading reviews and we were very pleased with our modern room with a... More 

Was this review helpful? Yes
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear veronicalynch65, What an amazing review, thank you for taking the time to share your experience. It is great to read how much you enjoyed all aspects of our hotel. Especially your following comment: 'If you like peace and quiet but with still the choice of some nice entertainment and atmosphere you will love this place', offers a good description.... More 

uk
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 13, 2014

Hi all returning to the island next year. This really is a hidden gem of an adults oasis. The team here are absolutely superb. If you are thinking of going please do so don't be put off by the comments of the views of the garden rooms trust me. This hotel is one of the best couples hotels there is.... More 

Was this review helpful? Yes
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear dooglesUk, It was such a pleasure to read your review, I am delighted you enjoyed your stay with us and I am thrilled that you enjoyed the experience so much that you have booked again and will come to visit us for the 3rd time! I am so pleased that you thought our Hotel is a “hidden gem of... More 

england
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

this is a really nice hotel. The reps were really helpful, especially Hannah. The entertainment was ok but similar every night. Our room was a garden view but the garden looked more like a rubble yard, such a shame.... The pool area was nice but everyone was close together. Nice view of the sea and great food at the pool... More 

Was this review helpful? Yes 1
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear suzy-bEngland, It is always greatly appreciated to read that the service we strive to deliver is recognized. Thank you for your review and recommending the hotel, as well as your compliments concerning The Island Hotel, the food and the service. Since you mentioned as well the pool areas, I am very glad to inform you that we are building... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

We spent 11 nights in this hotel and it wasn't enough!! The staff make the hotel and were the most pleasant, friendly and hard-working staff we have ever known. The rooms are pretty much immaculate and there's always a smile to greet you (the cleaners deserve a tip ever now and again). The Thomson reps were also excellent additions to... More 

Was this review helpful? Yes 1
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear suzlhy, Thank you so very much for your review & recommendation. It really is a pleasure to read how our team’s attentiveness and personal service particularly stood out for you. I am also delighted to read your review-title: 'Ultimate relaxation' . I am glad that you found our hotel to have such a relaxing vibe and that you thought... More 

Lancashire
Contributor
19 reviews 19 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 29, 2014

During our recent visit to the Island Hotel we had booked a shared pool room - it was worth every extra penny we paid just to have a pool to ourselves for 6 out of 7 days . Normally you would share the pool with your neighbours but we only had neighbours for one day ! There are only a... More 

Was this review helpful? Yes
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear FamilyJones31, Overall: what a fantastic and detailed review! Thank you very much for taking the time to review The Island Hotel and give your tips to all future guests. I am positive that your review will be found quite helpful by many people. Personally I truly enjoyed reading your following comments:' for a quiet, relaxing holiday the Island Hotel... More 

Blackpool, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel is for adults only. Much as I like kids ( I have 6 ) I can't eat a whole one ! The rooms are spacious and well decorated and the staff helpful. The pools are well sited and a good size. The walk into Kato Gouves takes about half an hour and is the nearest place to find... More 

Was this review helpful? Yes 1
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Atheaus, Thank you for taking the time to share your feedback following your recent stay at the Island Hotel. We would like to thank you as well for your compliments towards the rooms of the hotel,the friendly staff, the buffet as well as the pool areas. I hope that you will allow us the opportunity to welcome you back!... More 

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 28, 2014

I have just returned from a 2 week stay at the hotel with my partner in September. The hotel itself was lovely, rooms were absolutely spotless, the staff were fantastic and could not do enough for you. Everything was modern and the pool and bar area was also spotless. The maids were also excellent providing us with fresh towels every... More 

Was this review helpful? Yes
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Hayley J, Thank you for taking the time to share your feedback following your recent stay at the Island Hotel. I would like to thank you for your kind comments regarding our modern adults only hotel, the rooms, the cleanliness and the staff. I regretted to read about the few issues you mentioned and would have liked to reassure... More 

Ramsgate, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 28, 2014

If you are looking for noisy hotel with loud music and activities going 24/7 then this hotel is NOT for you because the moment you arrive at this place you are hit by this great sense of peace and quite, where life goes at very leisurely pace and everything is designed to give you as much comfort as possible, especially... More 

Was this review helpful? Yes 1
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear James H, I would have liked to thank you for taking the time to recommend and review our hotel. It is good to read how much you enjoyed all aspects of our hotel, our team to be so attentive and particularly that you found our beds so excellent and comfortable. Your description "that a guest, from the moment the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Island Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Island Hotel

Address: Vlihadas Street | Kato Gouves, Gouves, Crete 70014, Greece (Formerly Pantheon Palace Beach Hotel)
Location: Greece > Crete > Heraklion Prefecture > Gouves
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Island Hotel 4*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Expedia, Venere, TripOnline SA and Despegar.com so you can book your The Island Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pantheon Palace Beach Gouves
Hotel Pantheon Palace Beach
The Island Hotel Gouves, Crete
Hotel Style:
#2 Spa Hotel in Gouves
#2 Luxury Hotel in Gouves
#2 On the Beach Hotel in Gouves
#2 Romantic Hotel in Gouves
#5 Family Hotel in Gouves

742 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (688)
Viewed
Hotel & grounds (170)
Viewed
Pool/beach area (179)
Viewed
View from room (42)
Viewed
Room/suite (88)
Viewed
Dining (69)
Viewed
Bathroom (11)
Viewed
Family/play areas (2)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (17)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay