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All 42 Gouves hotels

The Island Hotel

4.5 of 5 Hotel   |   Vlihadas Street | Kato Gouves, Gouves, Crete 70014, Greece (Formerly Pantheon Palace Beach Hotel)
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The Island Hotel
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87%
Ranked #4 of 42 hotels in Gouves
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
L K London, United Kingdom
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665 people have reviewed this hotel

Traveler rating
    354
    231
    67
    10
    3
See reviews for
28
552
5
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Sorry this review is so late! We stayed in June 2012 and had a wonderful time - very relaxing, beautiful surroundings, friendly and helpful staff. The perfect hotel for a chilled, quiet week in the sun! The food was good - it is fairly typical all-inclusive-style buffet so as long as you are not expecting A La Carte you shouldn't... More

Was this review helpful? Yes 1
Hullbridge, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The most relaxing amazing holiday venue I have been to, the service is second to non and staff cannot do enough for you. The whole holiday was fab! Food was excellent and the choices were very varied. Clean and modern with no noise just what you need for a relaxing holiday..... So good we are coming back June!

Was this review helpful? Yes 8
TheIslandHotelCrete, General Manager at The Island Hotel, responded to this review

Dear Lisa C, Thank you so much for taking the time to share your wonderful experience at The Island Hotel. Thank you also for you kind words about our services and team, we are genuinely very proud of each one of them. We are looking forward to having the opportunity to welcome you back again soon in June! Will you... More

Street, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Island Hotel last summer. We had a first floor sea-view room and it was superb. Very clean, amazing, comfortable bed and fresh water each day. The campus is large, so make a point of exploring. It is amazing what you will find. The food was terrific. From breakfast to evening meal, all well-presented and well cooked. Very... More

Was this review helpful? Yes 6
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear Tim S, Thank you for taking the time to share your experiences following your stay. I am very pleased to read that you enjoyed your stay with us and particularly our staff, the restaurants as well as the hotel itself and considered us "outstanding in all respects"! Thank you also for bringing the issue you experienced during your stay... More

uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've booked to come back. This time a sea view option. Have reviewed before but i'm really pleased to see management of the island are now taking a keen interest in reviews. If you've not been before and considering the island you really should it's wonderfully idyllic staff are amazing really comfy big beds and dinner with stunning sunsets.

Was this review helpful? Yes 6
The_GDM_Island_Hotel, General Manager at The Island Hotel, responded to this review

Dear dooglesUk, Thank you for taking the time to share your experience following your recent stay, and thank you as well for your previous reviews. They were noticed and appreciated! It is always wonderful to read when our team and hotel have fulfilled and exceeded our guests expectations. We were so pleased to read that you enjoyed your stay with... More

Barnet
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 27, 2014

Review is late I know but we have just re-booked as enjoyed our stay so much. Wanted to review before we re-visit. My partner and I spent 10 days at this glorious hotel last May 2013 as a recommendation from a friend. It was well worth it. Everything from the friendly check-in, to the bedroom ,where I must admit we... More

Was this review helpful? Yes 9
pantelisv, General Manager at The Island Hotel, responded to this review

Dear Mrs. Gilljiver, It was fabulous to read that you had a really good experience with us and thank you for taking the time to write your review. It is always great to hear when the hotel, the food, the surroundings and our staff not only meet but exceed expectations, as the comfort and enjoyment of our guests is of... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 25, 2014

My husband and I went to this hotel after being recommended by a couple we met in Cuba and we were not disappointed. The hotel is amazing I am sorry to those who have kids (we do) but to lay around the pool and be able to hear a pin drop with no screaming etc is bliss. The staff can’t... More

Was this review helpful? Yes 5
pantelisv, General Manager at The Island Hotel, responded to this review

Dear Maria M, Thank you very much for taking the time to write such a lovely review. We were pleased to welcome you as guests and thrilled that you enjoyed your stay here at The Island Hotel. We continuously strive to try and create a truly memorable experience for our guests. Thank you for recommending the hotel and we look... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 16, 2014

My Partner and I stayed in this hotel for seven days in June. The staff at the hotel are very welcoming and the room was faultless, it had all you would need and more. The buffet food was really nice and there was a lot of choice. The men have to wear long trousers in the restuarant of an evening... More

Was this review helpful? Yes 11
TheIslandHotelCrete, General Manager at The Island Hotel, responded to this review

Thank you for taking the time to write such an amazing review of the hotel. It is always greatly appreciated when we know that the service we strive to deliver is recognised and thank you for your compliments regarding our buffet food, the cleanliness of the hotel and our staff. We all look forward to welcoming you back. More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 14, 2014

We stayed at The Island Hotel in late September. The weather was lovely and warm but a bit cool early in the morning. Pre-stay help was outstanding and many thanks to Eva for all her time and patience with us - we got exactly what we wanted! ROOM Our room was 111 in the main hotel and was a junior... More

Was this review helpful? Yes 1
TheIslandHotelCrete, General Manager at The Island Hotel, responded to this review

Dear Mrs. Eva D. Thank you for taking the time to share your detailed experiences following your stay. We are so pleased to read that you enjoyed your stay with us and particularly our staff, the suite that you stayed in and the entertainment team. Thank you also for bringing the issues you experienced during your stay to our attention... More

East Sussex
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2014

We stayed here in June. We were very pleased with our modern room even though the outlook was limiting but we had a nice balcony which was not overlooked. The room was spacious and kept clean. Breakfast & evening meal were buffet style with lots of selection with real english sausages and bacon at breakfast! On two occasions we had... More

Was this review helpful? Yes 3
TheIslandHotelCrete, General Manager at The Island Hotel, responded to this review

Dear Val_SteveEastSussex, Thank you for taking the time to write this amazing review. It is always wonderful to read when our hotel and our team have exceeded our guests expectations. We are very glad to have been able to make your stay so memorable. We are looking forward to welcoming you back to The Island Hotel again soon. More

uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 11, 2014

I recommend this hotel for couples looking to recharge their batteries. So peaceful and quiet. Admittedly it takes a bit getting used to the layout and routine at dinner. I advise have breakfast at 7 30 am and dinner at 6 30pm if you're going hb. I'm somewhat puzzled at the negative comments. Heyho. So looking forward to be going... More

Was this review helpful? Yes 6
TheIslandHotelCrete, General Manager at The Island Hotel, responded to this review

Dear DooglesUk, Thank you for taking the time to write such a fantastic review, I appreciate these things take time and we are very grateful to you for sharing your experiences. I am delighted that you found all aspects of our The Island Hotel so good and our team to be so friendly and welcoming and I do hope you... More

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Additional Information about The Island Hotel

Also Known As:
Pantheon Palace Beach Gouves
Hotel Pantheon Palace Beach
The Island Hotel Gouves, Crete
Address: Vlihadas Street | Kato Gouves, Gouves, Crete 70014, Greece (Formerly Pantheon Palace Beach Hotel)
Location: Greece > Crete > Heraklion Prefecture > Gouves
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Gouves
#3 On the Beach Hotel in Gouves
#8 Family Hotel in Gouves
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Island Hotel 4.5*
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