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Pella Apartments

2.0 of 5 Kato Gouves, Gouves, Crete, Greece
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Certificate of Excellence 2014
Pella Apartments
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Pella Apartments
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181 reviews from our community

Traveler rating
    125
    36
    7
    6
    7
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58
94
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • All months
    (181)
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    (12)
  • Jun-Aug only
    (93)
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    (73)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have had a great time, we have travelled extensively about Greece,Islands and mainland and in over 30 years have only returned to the same hotel once, we will be returning to Pella again in April. I personally find it hard to believe that Keith S, could have had such problems,might be something to do with a refund claim !!!!... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

PLEASE IGNORE NEGATIVE REVIEWS!!!!! We would definitely stay at Pella Apartments again. We've been to Greece many times but never been to Crete, and we loved it here. We found Eleni and family so helpful. Our room was lovely and clean. We had the sheets and towells changed on a regular basis. The food was freshly cooked and lovely. Great... More

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived until we left Eleni and family made us feel very welcome,after e-mailing elani about having walking difficulties and requesting a ground floor apartment they went out of there way to make our stay as comfortable as possible. We have now been to the greek islands and mainland 17 times in similar apartments and these are... More

Was this review helpful? Yes 5
Trondheim Municipality, Norway
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

i just got home from a one week vacation with my two children. They are 5 and 9 years old. We lover our stay at Pella! It was so nice and Eleni and her family are the best! The room was Nice and clean. We used the restaurant almost three times every day, and the children and I found mann... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I had the unfortunate experience to stay in the Pella Apartments in late September early October of this year. I have visited a vast amount of Greek islands over the last 30 years and can say without doubt that this is the dirtiest apartment ever. I appreciate that most apartments are basic but to find on arrival a used unflushed... More

Was this review helpful? Yes 2
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed at pella appartments last year and it was a great holiday, we went back this year and we are so glad we did, it was excellent couldnt want more, ellani ,stavros,george,dimitris and all of the staff and family are so friendly, they make you feel very welcome and nothing is to much trouble for them,should you require anything,... More

Was this review helpful? Yes 6
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and bob have just returned from a 10 night stay at pella.we were greated as soon as we arrived and shown straight to our studio.the studio was clean and tidy and meet our needs.if we needed anything we only had to ask.eleni and her family were lovely people who work very had to make your stay the best.we will... More

Was this review helpful? Yes 4
Lancaster, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After booking our holiday direct through Pella Apartments, I was astonished to read all the Negative reviews, what had happened,had the Vatsithianos family moved on, no Eleni was mentioned, what was going on I thought, due to stopping at Pella several times before, Oh well the holiday was booked and I could not believe what I was reading, so off... More

Was this review helpful? Yes 6
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

just got back and felt i must reply to negative reviews,yes the rooms are basic but the service and staff were brilliant, people make the holiday for me and we could not have asked for better.The resturant was busy every nig ht because it was good food at great prices.We would not hesitate to recomend Pella to anyone . John... More

Was this review helpful? Yes 3
Elemis S, Manager at Pella Apartments, responded to this review

thank you so mutch.we will keep trying and trying for the best.we send you our love and our best wishes for a nice winter More

Newcastle, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

These are lovely apartments in an excellent location in Gouves, right on the sea front. Our room and facilities were well presented, lovely and clean and we received regular changes of towels, bedding etc. We had an issue when the light in the bathroom went off and as soon as we reported it George was there in minutes and immediately... More

Was this review helpful? Yes 1
Elemis S, Manager at Pella Apartments, responded to this review

thank you very mutch.we are very happy to hear you were enjoy your staying here.we were also very happy to have you here and we will like to see you again when you can make it.mamy kisses from all and all the best wishes for you and you family.eleni More

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Additional Information about Pella Apartments

Address: Kato Gouves, Gouves, Crete, Greece
Location: Greece > Crete > Heraklion Prefecture > Gouves
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pella Apartments 2*
Number of rooms: 35
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Also Known As:
Pella Apartments Hotel Gouves
Pella Apartments Gouves, Crete

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