We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Termales el Otono

via al Nevado del Ruiz, Manizales, Colombia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Termales el Otono
Professional photos View all
Browse nearby
Termales el Otono
Write a Review

64 reviews from our community

Traveler rating
    17
    23
    8
    3
    13
See reviews for
20
15
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (11)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (19)
All months
usa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very well kept small hotel with hot baths in an idyllic location. The staff and food were also very good. However, it is useful to be careful about the bill. After we paid and were about to depart, the clerk smilingly called us and said that we had consumed two bottles of water. Bottled water is often... More 

Was this review helpful? Yes
Miami, Florida
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to this hotel for a night while our kids stayed behind with the grandparents. I know this is by no means a 5 star hotel, one where the bathrooms are all fancy and brand new or the mattress is a tempurpedic, but in all honesty we did not go to the countryside for that... we went to get... More 

Was this review helpful? Yes
Orange, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed December 23, 2014

We were treated like royalty on our first of three nights. The room was 60 degrees F in our room. Leonardo builds a fire. When it went out, he rebuilt it and it kept the place cozy and damp free. He also brought an electric heater for the bedroom. We loved the private hot spring tub outdoors and used it... More 

Was this review helpful? Yes
New Hampshire
Top Contributor
65 reviews 65 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 16, 2014

We were looking for thermal baths in the area and chanced upon these . It is a very well run set up with several pools of different temperature and jacuzzi pools . Depending on your accommodation you may have your own private jacuzzi next to your " cottage " The rooms are in the form of individual cottages set beautifully... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2014

We just came back from a wonderful trip to Colombia where this "luxury" hotel was supposed to be a highlight! A beautiful location and well appointed lobby marred by dirty moldy rooms, bad service (not enough employees) and indifference to complaints. The heavy black mold in several rooms was not cleaned during our stay (we checked) despite people having to... More 

Was this review helpful? Yes 1
Wanaque, New Jersey
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 18, 2014

I am here with a Road Scholar group. The place looks cute from the outside. In our group of 20 there were serious problems with rooms. Two rooms, including mine , had mold growing on the wall. One room had mushrooms growing in the mold. Our second room had a dirty sheet, dirty shower and exposed pipes and raisins on... More 

Was this review helpful? Yes
Montevideo Department, Uruguay
Top Contributor
63 reviews 63 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 31, 2014

I recently went to Termales el Otono for a business trip in Manizales. I flew in to Pereira (Matecana Airport) which accepts larger planes like the A320. It is about an hour drive from Pereira to the hotel. While you could fly in to Manizales, know that the airport (which is actually about 10 minutes from the hotel) is extremely... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 25, 2012

We stayed there for 1 day and then came back 2 days for Christmas. Service and food was average, they have computers available, but no wifi on room for us traveling with laptop. Our little cabana was nice with our own hot tub in front porch, nice classic country colorful decoration. They have a big main hotspring pool and other... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Top Contributor
64 reviews 64 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed September 24, 2010

If it wasn't for the location (in a valley surrounded by mountains) and the fact that it has thermal natural waters, I'd never recommend staying here to anyone: it's quite expensive and you don't get half of whay tou pay for. There wasn't hot water in the room so they had to change us in the middle of the night.... More 

Was this review helpful? Yes 12
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
View from room (4)
Viewed
Family/play areas (2)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (6)
Viewed
Dining (2)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question