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Premier Inn Newcastle Airport - South

Certificate of Excellence
3.0 of 5
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Callerton Lane Ends, Woolsington, Newcastle upon Tyne NE13 8DF, England
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Premier Inn Newcastle Airport - South
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Ranked #3 of 4 Hotels in Woolsington
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Technobunny Poole, United Kingdom
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poole, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Short ride on the metro (first stop from the airport - just get on the right side on the way back which, of course, I didn't do!) and then a few yards (maybe 100-200) to the hotel. The room was comfy although I thought that the bathroom had that aged, beginning-to-smell tiredness about it. It was a wee bit noisy... More 

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for your review. Your feedback is important to us as it enables us to improve standards. I look forward to welcoming you back in the future. Kind Regards, James Mckenzie Roberts Operations Manager. More 

Guildford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Good location, friendly staff and reasonably quiet (particularly from jet noise) given it's so close to the airport. Convenient place to stay if you're flying early in the morning or planning to go in to Newcastle (which is very easy by Metro)

Review collected in partnership with premierinn.com

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back. Kind Regards, James Mckenzie Roberts Operations Manager More 

Cornwall
Level Contributor
135 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in PI's all over the country and I have to say that this is really not a great example, although I am becoming increasingly disillusioned with the whole PI chai as they are becoming increasingly overpriced This hotel is one of the older ones and in need of a lift but is as you would expect clean and... More 

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for your... More 

Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay at this Premier on a regular basis,rooms are spotless and the staff are always friendly,nothing is to much trouble.Metro is close also good bus services into Newcastle.Thanks to Joanne,Karen,Sarah and Trish.

Was this review helpful? Yes 1
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for your comments. They are very much appreciated and my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back in the near future. Kind Regards, James Mckenzie Roberts Operations Manager. More 

Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I cannot say enough we had a wonderful weekend stay. The happy, friendly desk staff could not do enough for us (proper northern hospitality) Especially for my elderly mother in law.The rooms were spotlessly clean and tidy and beds were very comfortable. Would definately stay here again as it was a very convenient location especially for the metro, we were... More 

Was this review helpful? Yes 1
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, James Mckenzie Roberts Operations Manager More 

Philpstoun
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel rooms clean and pleasant staff friendly what is a shame is the restaurant attached to the hotel. Service was dire took them an hour to get my one main meal and when I asked for the dessert menu no one came back to take my order and when I tried to get their attention I was blatantly ignored.... More 

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jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up. We... More 

Villanueva del Trabuco
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose the Premier Inn due to the proximity to the airport and also to the places where we needed to visit during our stay in the North East. We found the staff extremely helpful and friendly throughout our three night stay. We had expected some noise due to the airport just being a five minute walk away but were... More 

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Thanks for taking the time to write a review; we look forward to welcoming you back in the future. Kind Regards, James Mckenzie Roberts Operations Manager More 

Banbury, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just returned home after a five night stay with our three grandchildren at this Premier Inn. The staff are wonderful and the rooms are immaculate. We had two connecting rooms which were ideal having the grandchildren with us. Metro station to Newcastle city centre just a two minute walk from hotel. This gives you easy access to wonderful... More 

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back. Kind Regards, James Mckenzie Roberts Operations Manager More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed May 30, 2015

Spent Sunday through to Tuesday here. We often spend a few nights here as it's such a great place. It's kept spotlessly clean by a friendly staff. The reception staff are fantastic. We had a really good break. Thanks Joanne, Susan and Karen for your efficient service but mostly for your sense of humour. We really enjoyed being able to... More 

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit and I look forward to welcoming you back very soon, Kind Regards, James Mckenzie Roberts Operations Manager More 

Sheffield
1 review
5 of 5 stars Reviewed May 28, 2015

Hotel was great, lovely and clean. Great friendly staff. Can't say the same for the restaurant. The food was poor quality and not served with a smile. A little out of the way, if you're not using the airport.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
jamesroberts2015, Manager at Premier Inn Newcastle Airport - South, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, James Mckenzie Roberts Operations Manager More 

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