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All 4 Woolsington hotels

Britannia Hotel Newcastle Airport

3.0 of 5 Hotel   |   Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
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Britannia Hotel Newcastle Airport
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Ranked #4 of 4 Hotels in Woolsington
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546 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Norwich, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have been to this hotel a few times on Linedancing weekends. We are just back from a three night stay there enjoying a great linedance weekend. The function room were we danced was very clean and modern with a good dance floor. We were in room 1 on the ground floor which was easy to get too. The room... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic from start to finish. Staff were fantastic,food was amazing. Our room was gorgeous. Dean was brilliant from the moment we arrived till we went to bed. The day was better than i thought possible.

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North East
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My son & his new wife held their wedding reception here in September. Prior to the actual day the way they were helped through choice of menu etc was excellent. From the moment they arrived the day was made special for them. The staff were pleasant, friendly and very helpful nothing was too much trouble! The wedding reception room was... More

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sheffield
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 5 nights on a tour of northumberland and found it a very good base. Staff and room very good also food in restaurant quite good and reasonable prices would stay again and will be going back in october

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear raytat, Thanks for your positive feedback, we are pleased you enjoyed your time with us and look forward to welcoming you back in October. Kind Regards, More

Monaco
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

This was our 2nd stay this year and 1st stay was perfect and then would have given an excellent review. Unfortunately this time we were given room No.200 which is right next to the noisy lift. I told the receptionist that we would not be able to sleep and her reply was have a bottle of wine. As expected we... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear 748traveller, Thank you for your honest opinion, room 200 is relatively new to our bedroom stock and whilst sound proofing was completed during installation this has been highlighted to our head office to see if we can further sound proof the room from lift noise. Apologies for the poor response from the receptionist, where possible we would offer a... More

Travelers are raving about these Woolsington hotels

guisborough
Contributor
11 reviews 11 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here 3times, very handy for the airport, reasonable rates as well.. bedding and bathroom always very clean, and comfy beds.. but our double seems quite small, We had a good meal in the Rangoon restaurant, and a snack in the bar... BUT the furniture in the room, def in need of refurb.. tables very marked, and one... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear PumpkinpieGuisbor, Thanks for your feedback, we did experience issues with our television signal, the engineer has been on site and fixed the problem. We are slowly replacing the old style tv's with flat screens. over 20 of our rooms now have the new type. Thank you once again for your comments and we look forward to welcoming you again... More

bradford
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

i was very pleased with our stay at this hotel very clean rooms very warm too food was very good with good portions staff very good with the exception of two who needed charisma transplants other than that alls good give it try

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear hudsocat, Thanks for giving us your feedback, we are pleased the hotel met your requirements and do hope to welcome you again in the future. Kindest Regards, More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in Newcastle for a few days and loved every second of it (it coincided with the Great North Run). The hotel was great and the staff were really helpful. The metro is fantastic and only £4.50 to travel through all the zones which is great value!

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Michael W, Thanks for your feedback, we are pleased you enoyed your time in Newcastle. 2014 in particular was a special year for the Great north run and the city so we do hope you took the time to visit the city centre for the GNR Million ceremony. Thanks again and we look forward to welcoming you again soon... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had our wedding here in August 2013, it was fantastic from start to finish. Hotel was amazing, staff were amazing and Dean was fantastic he took care of everything during the day and night and we honestly couldnt of asked for anything better. He made us feel brilliant and i felt i didnt need to worry about anything at all... More

Was this review helpful? Yes 3
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Katy E, Thanks for your feedback, we are thrilled that your wedding was everything you hoped it would be and more. Our team work very hard to give the best possible service and go that extra mile to ensure brides and grooms feel comfortable and relaxed from the moment they arrive with us. As you will appreciate the day... More

2 reviews
1 of 5 stars Reviewed 1 week ago

I am reading these reviews as I have just arrived in the hotel and upon pulling up saw people hanging out their rooms with fags next to the dirty looking curtains. We go to our room,it's small,EXTREMELY dated (small screen box TV from the 80's) The TV is stood on a small table covered in about 2 weeks worth of... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear fffoxx, Thanks for your feedback, we do still offer smoking bedrooms within the hotel. Trip advisor is not a formal complaint website and should guests experience problems they should address them whilst at the hotel or via our customer services deparment. We believe our rooms are clean and fit for purpose however if you find this not to be... More

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Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne/Woolsington

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