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All 4 Woolsington hotels

Britannia Hotel Newcastle Airport

3.0 of 5
Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Hotel amenities
Britannia Hotel Newcastle Airport
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Ranked #4 of 4 hotels in Woolsington
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376 reviews from our community

Traveler rating
    36
    82
    80
    78
    100
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Families
65
 
Couples
161
 
Solo
28
 
Business
54
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
annan,uk
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 11, 2013

This hotel I have used several times when travelling from Newcastle Airport,i have had some good experiances and some bad,i decided to try just one more time and this time it was fine.People must realise its a great location opposite airport terminal and has a quick turnover rate.I had no problems this time so will return again,the reception staff were... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 13, 2013

Dear Malky1annan, Thanks for your comments, we look forward to welcoming you again soon Kindest Regards, More

Northumberland National Park, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 10, 2013

Stayed here for one night as we'd an early flight the next morning. Room was very small, too much furniture in it! Bed seemed small, uncomfortable. Window was open but room was very stuffy. Drinks - overpriced as was the food and nothing startling. Ok for one night but no more.

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 13, 2013

Dear Jobilco, Thanks for your feedback, we are constantly monitoring our prices with local hotels to ensure we are proced competitively. We also offer drinks promotions Sun-Fri 4-7pm which is exceptional value for money. We look forward to seeing you again Kindest Regards, More

Carlisle, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

I have used the Britannia on several occasions and consider it excellent value. The proximity to the Airport is a big advantage and the rooms are clean and comfortable with all the facilities needed for a short stay. The Staff are friendly and helpful. I have had Breakfast and Dinner there and again consider the meals to be good. If... More

Was this review helpful? Yes 1
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 8, 2013

Dear Hilary11-43, Thanks for your feedback, we'll believe in offering value for money packages. We look forward to welcoming you again soon Kindest Regards, More

1 review
1 of 5 stars Reviewed June 2, 2013 via mobile

My partner and I stayed here the night before a flight and it wasn't good at all. Meal was like school dinners! Not tasty at all. Like a carvery type thing. The waitress snatched our paperwork from my hand, and grunted at us when we asked for a table. wine was awful and had cork floating in it. Ended up... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 8, 2013

Dear Soocha. Thanks for your comments, we are disappointed that you werent happy with our food offerings, our carvery proves very popular with most of our guests, In some of our rooms there will be a hot water pipe which feeds the corridor, this isnt the heating as this has been turned off. We apologise for any inconvenience caused Kindest... More

Harrogate, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 1, 2013

We stayed here the night before a early morning flight. It is cheap but it needs to be. The rooms are very small and very run down, the furniture in the bar is completely worn out. The food is like school dinners used to be like, we had a mixed meat curry that was the worst curry I have ever... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 2, 2013

Dear Simon T, Thanks for your feedback, we are disappointed the hotel didnt meet your expectations and do hope to see you again Kindest Regards, More

Durham, United Kingdom
1 review
5 of 5 stars Reviewed May 29, 2013

Back from another family get together on a Sunday night, package included 3 course evening meal, bed and breakfast with a bottle of wine per room. Rooms were allocated on same floor close together as requested. Check in /out went very smoothly and all staff were very pleasant and friendly. The hotel is clean and tidy and adequate for what... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 8, 2013

Dear 151saralou, Thanks for taking the time to write a review, we are pleased the hotel & package met your requirements and we look forward to seeing you again very soon Kindest Regards, More

scotland
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2013

Having stayed in this hotel for approx 30 yrs for flying out to malaga it has greatly improved mr Routledge the deputy general manger in my eyes has improved staff moral 100 percent and the restaurant is greatly improved bedrooms redecorated the only thing I would add is new telivisions in the rooms overall another nice stay and so handy... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 8, 2013

Dear deulas, Thanks for the positive feedback, we look forward to seeing you again soon Kindest Regards, More

York
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2013

Spent one night at the Britannia at Newcastle Airport as part of a Hotel and Car Parking package from Holiday Extras. The Hotel is very convenient and close enough to walk to the airport, but yet is very quiet and clean. The Staff are friendly and very helpful, and the whole process of checking in and out, and parking and... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 1, 2013

Dear 650Frequenttraveller, Thank you so much for your feedback, we are pleased the hotel met your requirements and look forward to welcoming you again soon Kindest Regards, More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2013

Stayed at the hotel before our holiday. The staff were helpful and room clean and tidy. However we were advised not to go offsite for something to eat as the car park was filling up and there might not be a space when we returned. We had fish and chips which were awful, frozen fish which was over cooked and... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 1, 2013

Dear Niall W, Thanks for your feedback, we are diasappointed you didnt enjoy the food and whilst the team offer advise about parking spaces you are not obliged to take this advice and we are happy if guests wish to explore the local area and eat out as there are lovely local pubs close by in the village of Ponteland.... More

Dumfries, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2013

My husband and I stayed at the Brittania at newcastle airport on our return from holiday .we slept well and there was no noise ,however the hotel requires a makeover .The breakfast was value for money and tasty but the bacon was overdone . Staff were very helpful but bar closed at 11pm and we would have welcomed a glass... More

Was this review helpful? Yes
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review
June 1, 2013

Dear 263396, Thanks for your comments, we are working through a process of redecorating at present and making excellent progress. Our bar closes from 11pm if quiet however night porter service is available and they would be happy to serve you wine/spirits/soft drinks upon request We look forward to welcoming you again soon. Kindest Regards, More

 
 
Britannia Hotel Newcastle Airport
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Hotel Summarization (Beta)

What travelers say

  • Car park(21)
  • Premier Inn(7)
  • Early morning flight(7)
  • Very good(6)
  • Reception staff(4)
  • Early flight(3)

Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Woolsington
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne/Woolsington

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Britannia Hotel Newcastle Airport
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