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All 4 Woolsington hotels

Britannia Hotel Newcastle Airport

3.0 of 5 Hotel   |   Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
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Britannia Hotel Newcastle Airport
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Ranked #4 of 4 Hotels in Woolsington
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556 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed on a one night stay and park basis. Family room was rather small, but clean and warm. All staff were friendly and efficient. The carvery meal was hot and surprisingly tasty. Shower hot if a little feeble in pressure.

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Newton Aycliffe
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We (2 couples) stayed at the Britannia hotel the night before we went on holiday and were very disappointed with the hotel. The Pros: The staff are friendly and it is quite cheap to stay there. The Cons: It is very dated, old furniture and worn carpets in rooms, the bathrooms also need updating. The noise from other guests is... More

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Glasgow, Scotland, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

Checked in here after arriving from Cyprus at 1am. Place is very dated and not very clean, even the lift was grubby. The tea and coffee in room where the absolute basic brand, no biscuit, and served on a mucky plastic tray. Television very old as was the furnishings in all areas. Despite booking in as a couple, only one... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Margaret-Anne B, Thanks for your feedback, we are very sorry you experienced problems whilst at the hotel, copies of the review have been forwarded onto our Kitchen and food service managers to take remedial action. As this review is similar to the previous one I presume they are related. Please accept our sincere apologies and we do hope you... More

Travelers are raving about these Woolsington hotels

Glasgow, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

The best thing I can say about the Britannia Hotel Newcastle Airport it that was open when we arrived at 1 am. As we checked in the receptionist said that we could have breakfast at the discounted rate of £7 per person. I did think that this should have been included in the £89 rate we overpaid for our very... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear DesiBest93, Thanks for your feedback, we are disappointed that you experienced issues during your stay. Our bedrooms are purpose built and suitable for overnight stay and fly. Some rooms do have flatscreen TV's as its our aim to roll out these in all bedrooms and they are being done in stages. Our breakfast is usually costed at £10.50 per... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Because of health reasons and a very early morning flight to Lanzarote we decided to book a room at this hotel as it is very close to the International Departures area within Newcastle International Airport. We contacted the Britannia Hotels by telephone one month before we were due to fly to Lanzarote and were given a reservation number after we... More

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Scotland
Contributor
13 reviews 13 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night before flying. The hotel is basic - no big flatscreen tv, dated rooms and decor. However, it is fine for what it is - a reasonably priced place to park and have a kip before flying out on your holidays. Parking at the airport was £65, parking plus room at Britannia was £105, so the room... More

Was this review helpful? Yes 1
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Jyub, Thanks for your feedback, sorry the mugs in your room weren't cleaned correctly, your comments will be forwarded onto the housekeeping team. We are pleased you slept well, we have invested significantly in our new bed stock and pleased to say all rooms now have new beds and mattresses. We look forward to welcoming you again in the... More

Driffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights 12/13 September with National Holidays, Very enjoyable stay, Very little Aircraft noise, ideal if travelling from Newcastle Airport, I don"t know what some people expect, If you want 5 star than go to a five star hotel , Food enjoyable and plentyfull, Thank you

Was this review helpful? Yes 1
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear john b, Thanks for your positive feedback, we are pleased the hotel and team met your expectations and hope to welcome you again in the future. Kindest regards, More

Perth, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter got married at the Britannia Hotel on the 27th of September 2014 and I would highly recommend the duty manager / wedding planner Chris who helped to make the day go so beautifully well. Chris has good organisational skills, is a people-orientated person and was available on the actual day from mid-morning until 0245 the following day. The... More

Was this review helpful? Yes 3
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Babycatcher2013, Thanks so much for your comments, Chris will be thrilled with the feedback. We are pleased the hotel and team met the demands of this very special occasion and wish the happy couple the very best for their future together. We hope you welcome you all in the future for other family events, Kindest regards More

darlington
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is only 5/10 minutes walk from the airport which is it's most redeeming feature. On arrival the first thing I noticed was a total lack of a friendly greeting after all this is Geordie land famous for it's warmth of welcome. A smiling welcome makes quite a difference. My reservation said that with my meal came a free... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear peter34darlington, Thanks for your feedback, we are sorry that you didnt receive our usual friendly welcome, your comments will be filtered back to the team. We usually receive alot of positive feedback about our friendly staff. We do check bookings prior to arrival to ensure that all items applicable to bookings are flagged up to the team, again apologies... More

northumberland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a quiet, comfortable room for a night prior to an early flight and the Britannia did the job very well indeed. The room rate was remarkably cheap for the proximity to airport and included parking for a night away. Furnishings are dated and veering to quaint, but as the room was spotlessly clean, bed linen good and staff,... More

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NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear SuebNorthumberland, Thanks for your feedback, we are pleased you found the hotel met your requirements, just for future reference as the Airport have installed alot of safety barriers along the road edge the best and most convenient route to the airport is out of the hotel main doors to the end of the bar and turn left then follow... More

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Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne/Woolsington

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