We stayed for my birthday as we wanted to visit Longleat. Room was pleasant but furniture a bit shabby. Bathroom to die for. Evening meal was beautiful and breakfast was very good but slow. Our first choices of evening meal were not available. Would have been nice to have had a hairdyrer in the room. We did ask for one... more

Again i was worried after reading some of these reviews but these worries disappeared when we arrived. The staff were really friendly when we checked in, we had to leave for a party at 7 in the evening and as the restaurant didn't open till 6.30 they offered to take our dinner orders early so it would be ready for... more

We arrived and were shown to a nice room one of the best, however, unbeknown to us, there was a terrible problem to await us after a nice party, We arrived back by taxi, to find the place in total darkness at 11.20pm, we had one key on the room key we assumed that we could get in, that the... more

Despite the bad reviews I decided to give this place a try as I needed to be close to Shepton Mallet and didn't have the time to research other options. I made the mistake of booking this through all-rooms.com, the first result in google, they had a very competitiveve rate on their website. I duly made a reservation and on... more

Myself and a colleague stayed for 2 nights at the Thatched Cottage and found it to be very pleasant. I did not read the reviews before staying or I would have been put off, but I am glad I didn't as we experienced none of the issues previous reviewers have. Upon arrival, we were greeted and shown to our rooms... more

Having read a couple of reviews here I thought that I should add my two penneth!! Stay away unless you want to made to feel like you are an irritation on the bottom of the proprietors shoe and not an honest paying customer. The proprietor is a misery and I can not believe that anyone returns after the first experience!!... more

We have just spent August bank holiday weekend at the Thatched Cottage, we booked a last minute deal and it was dirt cheap, we needed a quick fix break so basic was what we were expecting for the cost.... we didnt expect to find such a gorgeous little place which we were truly in ore of. Accomodation is so nice,... more

We stayed at the Thatched Cottage, Shepton Mallet again this year whilst attending the New Wine conference at the Bath and West Showground. We stayed in one of the superior rooms which I would recommend as the standard rooms are quite small. The bathroom had very nice smellies and had a bath with a separate walk in shower. There were... more

We arrived at the Thatched Cottage and were greeted by the very moody and unhelpful owner - we had not realised you cannot check into this hotel before 5.00 pm and had arrived an hour early - he was not pleased and showed it. The room we were allocated at a special rate of £70 per night was an attic... more