I have stayed here on business many times and it is a nice place to stay. Positives: - nice rooms - great breakfast - great food in the evening - friendly staff Negatives: - No staff on over night, cant use the front door after 11am, you have to find your way round the back which is not very well... more

We stopped off on way home from lovely holiday in Cornwall. Roads were very busy so we detoured and found this lovely place. Food was fantastic and at a reasonable price. Waiter very surprised and happy to see plated clean (no we didn't lick them!). Will be stopping there again as now on Sat Nav as favourite restaurant. Thanks for... more

We stayed for my birthday as we wanted to visit Longleat. Room was pleasant but furniture a bit shabby. Bathroom to die for. Evening meal was beautiful and breakfast was very good but slow. Our first choices of evening meal were not available. Would have been nice to have had a hairdyrer in the room. We did ask for one... more

Again i was worried after reading some of these reviews but these worries disappeared when we arrived. The staff were really friendly when we checked in, we had to leave for a party at 7 in the evening and as the restaurant didn't open till 6.30 they offered to take our dinner orders early so it would be ready for... more

We arrived and were shown to a nice room one of the best, however, unbeknown to us, there was a terrible problem to await us after a nice party, We arrived back by taxi, to find the place in total darkness at 11.20pm, we had one key on the room key we assumed that we could get in, that the... more

Despite the bad reviews I decided to give this place a try as I needed to be close to Shepton Mallet and didn't have the time to research other options. I made the mistake of booking this through all-rooms.com, the first result in google, they had a very competitiveve rate on their website. I duly made a reservation and on... more

Myself and a colleague stayed for 2 nights at the Thatched Cottage and found it to be very pleasant. I did not read the reviews before staying or I would have been put off, but I am glad I didn't as we experienced none of the issues previous reviewers have. Upon arrival, we were greeted and shown to our rooms... more

Having read a couple of reviews here I thought that I should add my two penneth!! Stay away unless you want to made to feel like you are an irritation on the bottom of the proprietors shoe and not an honest paying customer. The proprietor is a misery and I can not believe that anyone returns after the first experience!!... more

We have just spent August bank holiday weekend at the Thatched Cottage, we booked a last minute deal and it was dirt cheap, we needed a quick fix break so basic was what we were expecting for the cost.... we didnt expect to find such a gorgeous little place which we were truly in ore of. Accomodation is so nice,... more