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All 34 Shepton Mallet B&Bs / inns

Thatched Cottage

4.0 of 5 Inn   |   63-65 Charlton Road, Shepton Mallet BA4 5QF, England
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Ranked #15 of 34 Shepton Mallet B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
davidm1971 Newtownards, United Kingdom
  • Reviews (132)
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132 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Newtownards, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and I took our 3 young children here for dinner after a long day out. Staff and food were both great, nothing was too much trouble. Burgers were amazing, food well presented and decent sized portions. The premises were very clean and tidy.

Was this review helpful? Yes
New York
Top Contributor
90 reviews 90 reviews
42 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stopped in for lunch and ended up checking out the rooms of the hotel because we were very impressed with this place and hope to stay over Christmas if they are open. Clean, modern, great food and would highly recommend it.

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Taunton, United Kingdom
Top Contributor
64 reviews 64 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here for lunch after visiting the outlet village it Shepton Mallet very good we all have Sunday lunch we are very pleased vegetables perfect meat lovely and tender, staff very friendly would go again very impressed

Was this review helpful? Yes 1
Shepton mallet
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Very poor service. Rude staff!! There was a new starter that was left on her own to serve and obv wasn't shown what to do. Felt very sorry for her. Won't be coming again!! Stinking attitude problem is all I can say

Was this review helpful? Yes 2
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

I came here with my partner for the weekend was a perfect stay. Excellent service from the girls waitressing and the owner was a lovely friendly guy! food was the best we have had in a long time and a good choice of wines. The room was big, comfy and welcoming. We will be back again!!

Was this review helpful? Yes 1
Northamptonshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2014 via mobile

I called in to the thatched cottage with friends on a very busy Sunday lunch time, at first glance of this beautiful quaint thatched roof cottage we all decided yes we'll stop here it looks nice and car park full so that was a good sign, we were greeted with a warm welcome, even though it was busy we didn't... More

Was this review helpful? Yes 1
Shepton Mallet, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

We were here on Sunday for a Birthday Party with 26 people. First to say the Room was set up beautifully and had plenty of space for all of us to get in fantastic. We were running a bit late, as you could imaging getting a big group to one place at the same time, but what can i say.... More

Was this review helpful? Yes 1
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 24, 2014

Hate writing negative reviews, but this is the second time this has happened here. If you are going with a party of friends, don't expect to eat at the same time. The first time, all the vegie meals were brought last - the rest of us had finished, and again, a week ago, my husband was not served until others... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2014 via mobile

First impression, very nice. Large superior room and beautiful bathroom. Not the best location on a main road but I can deal with that. Our room was above the bar and directly above a speaker on the wall so this wasn't a relaxing stay! You can hear every creak, every noise and the smoking area was below our room so... More

Was this review helpful? Yes 2
Hitchin, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 5, 2014

We stayed overnight and were very impressed with our 'Eldred' room with a very comfortable bed and nice linens. There was a bit of road noise as we slept with the window open. The bar area was very comfortable with sofas and arm chairs and a lovely open fireplace and fire. The food was excellent and reasonably priced. The staff... More

Was this review helpful? Yes 1
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Additional Information about Thatched Cottage

Address: 63-65 Charlton Road, Shepton Mallet BA4 5QF, England
Location: United Kingdom > England > Somerset > Shepton Mallet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thatched Cottage 4*
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Also Known As:
Thatched Cottage Hotel Shepton Mallet
Thatched Cottage Shepton Mallet, Somerset

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Bathroom (4)
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Dining (2)
Room/suite (5)
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
A warm, friendly atmosphere awaits in the Thatched Cottage, with open log fires, rosette award restaurant and spacious en-suite accomodation. The rooms are refurbished to a modern standard whilst retaining the original character. Beamed ceilings, wood floors, walk in wardrobes, large bathrooms (some with seperate double shower)and comfort and hygiene being top priority. ... more   less 
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