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Thatched Cottage

4.0 of 5 63-65 Charlton Road, Shepton Mallet BA4 5QF, England
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Certificate of Excellence 2014
Thatched Cottage
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Thatched Cottage
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148 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Ok we didn't book and it was busy on Saturday when we went but we waited at the bar for at least 10 minutes, 4 members of staff were walking past us not one of them even said anything to us, not even be with you in a second, or have a seat and wait, so we just walked out!... More 

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Gloucester, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great room, very clean, a lovely ambiance. Staff were very friendly, helpful and efficient. Evening meal and full English breakfast were great, plenty of choice. If you want to stay in this area I would fully recommend this hotel. It was lovely.

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Cardiff, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The service I have received from Thatched Cottage is appalling. I paid in full £89 pounds on my credit card to book a room in October for my friends wedding in July. I booked six months in advance and paid upfront. No e-mail confirmation arrived. I had to chase the cottage a week later and was informed that even though... More 

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Radstock, United Kingdom
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 20, 2014

This place used to have a really grumpy unhelpful owner but the current ones couldn't be more different ! The place now is warm, welcoming and a pleasure to be in. We visit quite often and have always found it to be enjoyable with good food, good service and good prices. Definitely recommended.

Was this review helpful? Yes 2
Bristol, United Kingdom
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 17, 2014

We went there for a drink and some food and we were greeted by a friendly landlord,we ordered our food and the presentation and quality were outstanding at a very reasonable price, I would certainly eat there again and recommend that people do. The pun and restaurant were very clean nice to see

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Stone, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 13, 2014

Lovely pub with rooms above. The rooms are very stylishly decorated lovely and bright and clean, good shower/ bathroom. Breakfast is excellent all freshly cooked. Expect some noise from the pub below and when people leave, ask for a room at the back if possible. We always try to book here when visiting family. Good value for money.

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed December 8, 2014

We had a two night stay in November 2014. This is more of a pub with rooms rather than a hotel. as there is no reception, so ask at the bar! The staff were very friendly and helpful and helped us have a good stay. The rooms are spacious and light with a neutral decor that still lets a few... More 

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Great Eccleston, United Kingdom
Top Contributor
66 reviews 66 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed for 3 nights, perfect base for Touring round , a welcoming family run place. Bedrooms are spacious , warm .hot if you want it. A dripping shower but I'm sure would have been mended straight away but just put a towel in bath and shut door. Excellent breakfast, well cooked, good choices, ample amount even for the three men... More 

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Sidcup, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

Just had a meal in the restaurant, everything about it was great. A beautiful and interesting building, friendly and efficient staff and a really lovely meal! I would certainly recommend it to anyone staying in the area.

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Top Contributor
61 reviews 61 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 24, 2014

We stayed here for one night after a day at Longleat Safari park. We had a warm welcome from the staff when we arrived they were pleasant while checking and gave us some information about the town. The room was clean and the bathroom was massive. We booked bed and breakfast and also had a late tea. The food was... More 

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Additional Information about Thatched Cottage

Address: 63-65 Charlton Road, Shepton Mallet BA4 5QF, England
Location: United Kingdom > England > Somerset > Shepton Mallet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thatched Cottage 4*
Number of rooms: 8
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Also Known As:
Thatched Cottage Hotel Shepton Mallet
Thatched Cottage Shepton Mallet, Somerset

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