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Thatched Cottage

Certificate of Excellence
63-65 Charlton Road, Shepton Mallet BA4 5QF, England
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Best prices for: 1 room 1 guest
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Thatched Cottage
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Thatched Cottage
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152 reviews from our community

Traveler rating
    75
    44
    15
    8
    10
See reviews for
33
64
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (40)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (34)
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Lancashire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed for two nights lovely staff and owners room lovely and clean food good plenty of choice made to feel welcome from day one would definatly stay there again thanks very much to chris and claire and staff

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Godalming, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Decided to stay at this Inn when visiting the Royal Bath Shooting and Game Fair. Had a great welcome from the host and immediately offered a delicious coffee. Our room was very comfortable, with a huge bathroom and comfy bed Booked a table in the restaurant (early reservation) advised, drinks in the bar by the warming open fire. Dinner and... More 

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Wells, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

just turned up at 12.40 looking for a Sunday lunch. Did not book in advance, but was offered a table in the bar area. Very polite and helpful staff. Best value Sunday roast we have had in a long time. Beautiful pot roasted lamb, roast potatoes, giant Yorkshire pudding and 7 (SEVEN) vegetables!!. Excellent value - we will be back!!

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Guildford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 8, 2015

We stayed for two nights and had a lovely stay. The owners were really nice and helpful. The room we stayed in was lovely. We read all the reviews on here before we booked and came to the conclusion that it seemed like a nice place to try. What you have to remember is its an Inn, a public house,... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 23, 2015

Ok we didn't book and it was busy on Saturday when we went but we waited at the bar for at least 10 minutes, 4 members of staff were walking past us not one of them even said anything to us, not even be with you in a second, or have a seat and wait, so we just walked out!... More 

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Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Lovely hotel, great room, very clean, a lovely ambiance. Staff were very friendly, helpful and efficient. Evening meal and full English breakfast were great, plenty of choice. If you want to stay in this area I would fully recommend this hotel. It was lovely.

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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2015

The service I have received from Thatched Cottage is appalling. I paid in full £89 pounds on my credit card to book a room in October for my friends wedding in July. I booked six months in advance and paid upfront. No e-mail confirmation arrived. I had to chase the cottage a week later and was informed that even though... More 

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Radstock, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 20, 2014

This place used to have a really grumpy unhelpful owner but the current ones couldn't be more different ! The place now is warm, welcoming and a pleasure to be in. We visit quite often and have always found it to be enjoyable with good food, good service and good prices. Definitely recommended.

Was this review helpful? Yes 2
Bristol, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 17, 2014

We went there for a drink and some food and we were greeted by a friendly landlord,we ordered our food and the presentation and quality were outstanding at a very reasonable price, I would certainly eat there again and recommend that people do. The pun and restaurant were very clean nice to see

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Stone, United Kingdom
Top Contributor
52 reviews 52 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 13, 2014

Lovely pub with rooms above. The rooms are very stylishly decorated lovely and bright and clean, good shower/ bathroom. Breakfast is excellent all freshly cooked. Expect some noise from the pub below and when people leave, ask for a room at the back if possible. We always try to book here when visiting family. Good value for money.

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