We stayed for the glastonbury weekend. We had a great first afternoon sipping champagne in garden, talking to pleasant staff, learning the hotel has recently gone into administration. Ok dinner in non-inspiring conservatory. Room was dark and a bit tired in places (eg remenants of old and now non functional in-room projection system). Whlst room was smallish for middle-top level... more

I checked Trip Advisor after booking a night here for my husband's birthday so was a little worried about Charlton House. The room was very nice but small I had booked late, so there wasn't much choice. In the bathroom there was a hand held shower which isn't a huge problem but I don't like having baths in hotels rooms... more

We had booked in for two nights for a bit of well earned R&R easily accessible to London. Booked using the Mr&Mrs Smith system and picked from one of their books. Thought we knew what to expect viz the styling etc etc. Unfortunately the hotel has gone way down hill. Arrived at about 7pm after drive down from London, gorgeous... more

A beautiful place, lovely grounds, decorated as you would expect from the owners of Mulberry in a very traditional, corner-of-Mayfair style. Rooms were really very nice and comfortable, spa is excellent if small - treatments varied and good. But the restaurant experience is ALWAYS pot luck here. Being close to my home I have chosen it twice to put up... more

This was a long overdue weekend for just the two of us, no kids. It was great. It took us about 3 hours from London but once there the hotel was amazing. The rooms are great and very luxurious, although the TV controls are not as up to date as the rest of the room. The bathrooms are big and... more

We had always meant to stop off in Somerset as it tends to be the place you drive through on the way to Devon and Cornwall. My wife is very good at finding accomadation and she found the Charlton House but at eye watering cost. The management were pragmatic and with a potential customer they reduced the price by nearly... more

This is a nice little coutry house hotel. Great provenance via Roger Saul, since his exit from the Mulberry business there is more of a focus on his new business interests via Sharpham Park reflected in the hotel. Naturally some Mulberry influence remains. Staff at all points were relaxed and helpful. This place is a bit like visting a friend's... more

My partner and I stayed in this hotel for the weekend and found the staff to be very friendly and helpful. The level of service was what one would expect for a hotel of this standard but what made it stand out for us was the genuine concern displayed by all staff encountered to ensure that we had everything we... more

From the warm welcome to the efficient production of the bill at the end, the service we received was immaculate. The room was quirky but comfortable and had a sofa and a lovely writing desk. There was also a flat screen TV and a DVD player. Food was superb quality and was well served. The spa was small but with... more