We booked into the Airman with some trepidation given its poor reviews on this site. However, it was conveniently close to a family party we were attending, was very reasonably priced,and offered us 2 cots at no extra charge, so we decided to risk it. We need not have worried. My daughter and son-in-law and their twins had an enormous... More

Stayed here whilst working locally. On the whole the hotel is ok. The staff are really helpful and friendly. But the things that let the hotel down is the rooms are in dire need of a refresh (for example: curtains tracks replaced as faulty, new tvs as one in our room looks as though a magnet had been put on... More

I stayed at The Airman as part of a wedding party. What a disappointment! I wholeheartedly agree with 515Marco's comments. I find myself writing these comments having tried to give the hotel the opportunity to address my issues. The response was a litany of jusifications with no apology for my experience. The message I got was not interested. With the... More

We stayed there for one night in May 2013. The hotel is "tired". The shower was cold - management response was "you should have showered earlier". There was mould in the bathroom.The bathroom door did not close properly. Breakfast took 45 minutes to arrive and was cold.. We attended a function the night we arrived - bar prices in the... More

We stayed at the Airman Hotel for one night and would stay again without a second thought. On arrival the receptionist was delightful, full of smiles and more than willing to assist us in every way. The hotel was very warm, decor a bit dated but that is irrelevant, rooms very comfortable, all areas clean, all staff very friendly even... More

Four of us stayed at the Airman in two rooms whilst attending a wedding at nearby RAF Henlow. We were somewhat apprehensive about staying here after what we had read on trip advisor, however we were pleasantly surprised. Staff were very helpful and allowed us to check into our rooms early to allow us to get ready for the wedding... More

All manor of things went wrong with this booking, I should say the staff who all claimed to be new and inexperienced did try to sort some of them out, but by far the biggest problem was the quality of the rooms, and specifically the beds. we tried 2 separate rooms, in one the bed was so worn, it was... More

Never have I had such a bad nights sleep as I did here. It was windy, and all I could hear was doors banging all night. The bed was also extremely uncomfortable, with springs poking out in various places. Lastly, found communication with one member of staff difficult as he had a poor command of the English language.

Our party of 25 ladies attended our Christmas Dinner/Disco event on Sat. We couldn't have chosen a better venue. The staff were wonderful - welcoming and helpfu. The meal was delicious, tender, moist turkey, fresh veg and (wow) freshly roasted potatoes (no Aunt Bessie here!) They catered admirably for our gluten free guests by tweeking the menu and delivering a... More