We booked this holiday through 'onthebeachholidays.com' it was sold to us as a 4 star hotel but when we arrived it was actually a 3 star and I would say that was generous, I would rate it at 2. Apparently hotels get official ratings when first built but then 'onthebeachholidays.com' give it their own rating so can they can basically... more

Just returned from the lovely island of lanzarote. We was told that the hotel was a 4* .......no way!!!! i would rate it as a low 3*. We did not have enough sunbeds, bed linen was not changed for the entire stay and the new towels were always dirty! not enough staff on the complex, there was always a long... more

Check in quick and efficient. Self catering facilities were poor but we were half board. Food cold every day wasn't worth getting up for. Room cleaned on occasions, clean towels two days in a week no clean bed linen all week. Fan in the bedroom churned the hot air round and did no good at all. Sunbeds had towels on... more

Spent a week at this hotel. We picked a good week as there were no kids so it was nice and quiet. Alot of older people, and a hell of a lot of ignorant spanish people. The rooms are basic but very clean, a couple of cockroaches and ants on the balcony, all the basics, microwave, cooker, fridge. It is... more

Disappointed with this hotel! Room needed a damm good clean, no ventilation in the bathroom, bedroom like a sweatbox, no maid service 2 days a week, debateable that they did anything more than make the beds and change towels when they did go in. Rooms heavenly scented with the smell of cockroach repellant. Not enough staff who were generally run... more

Returned from the Timanfaya Golf last night after 7 days, on arrival hotel looked lovely and clean very quick booking at reception. Rooms were spacious but poor self catering facilities which didn't bother us as we were all inclusive. We shouldn't have bothered the only thing worth eating was the breakfast. Dinner & lunch was the same thing day in... more

I am sorry to say myself and my wife were very disappointed with this hotel, first night their I went onto the balcony I killed at least 3 cockroaches, the food was poor, entertainment was all for the Spanish, no air-condition in the dinning room or the entertainment room. The hotel was under manned not enough staff. Their is no... more

We booked our weeks stay with XL Holidays. Its about a four hour flight from Manchester with a 15- 20 minute transfer by taxi. The hotel is a 3 star, clean and tidy. The rooms are a good size. The kitchen equipment is limited for those wanting to go self catering. We went half board and found it to be... more

i was looking foward to staying at this hotel, as it hadnt had many bad reviews. we happened to stay at the hotel when it was full of retired spanish. we waited an hour to be checked into the hotel and finally got to our room at about 8:30pm. the rooms are basic but large and comfortable. the balconies are... more