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Iberostar La Bocayna Village

Certificate of Excellence
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Calle El Moral 2, 35580 Playa Blanca, Lanzarote, Spain
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1 room 1 adult
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Iberostar La Bocayna Village
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274 Reviews from our TripAdvisor Community

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Dublin
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Stayed here in Dec 2015. We were delighted with our accommodation, spacious modern apartment with a huge balcony that had sea views and sun all day long. We stayed half board and found the food very good at breakfast and dinner. The staff couldn't have been nicer. We have two small, noisy and messy kids but the staff were so... More 

Helpful?
1 Thank Teroh
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your wonderful personal experience at our IBEROSTAR La Bocayna Village hotel with us and Tripadvisor readers. The passion for gastronomy being one of the prime pillars of our... More 

Leicester, United Kingdom
Level Contributor
252 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

Had such a good experience here last time we came back, two years later. Value for money but really classy in many ways and totally fitted the bill. Better than brochure. The best bits? Quiet and peaceful, nice mix of nationalities, friendly and very well trained staff who knew their roles and did them with pride. Also surroundings, gardens, play... More 

Helpful?
Thank CaptainBlackmore
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest Thank you for sharing your thoughts and experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that. Your kind words regarding the friendly and professional service of our staff and management are greatly appreciated and we look forward to sharing them with our team. We are very happy to read... More 

Connah's Quay, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed November 16, 2015

We have just come back after 10 days half board. The good things are. Bungalow large & private. Bed huge & comfortable & good pillows, Very clean & maids did a good job & worked hard. All staff were cheerful & helpful but run off their feet. The not so good. Why put 2 elderly people in 45 at the... More 

Helpful?
Thank grannyross
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest Thank you for taking the time to write your review on your holiday experience at our IBEROSTAR La Bacayna Village. Our customers´ comments are very important to us as only through their objective observations and remarks we are able to measure performance and improve certain aspects of our service where necessary. Accordingly we have taken note of the... More 

Cheltenham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2015

Recently returned from a week here with two small children. Villa in top row, lots of steps but ramps as well, afforded gorgeous view of Fuerteventura. Very happy with villa, two bedrooms, nice lounge and kitchen, big terrace and small clothes drying area. Buffet choice was very good, though I was tired of same stuff every day all week. The... More 

Helpful?
2 Thank Sarahchelt
IberostarHoteles, Quatlity Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about our hotel IBEROSTAR La Bocayna Village and sharing your feedback. Furthermore, we took good note of your comment on the temperature of the swimming pool however we would like to explain that because of the time of the year and the high outside temperature in... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015

We returned for a 2nd time to 'recharge our batteries' and we were greeted like old friends! The food is excellent, always very fresh. Patricia in the bar was fabulous and Arturo, but often no one was attending the bar during the day. Reception staff dealt with this problem when I raised it. Barbara in reception is a delight. Roberto... More 

Helpful?
2 Thank emskl2015
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest, First and foremost we would like to thank you for your return visit to our IBEROSTAR La Bocayna Village and for the time you took out of your day to share such an encouraging review of your stay. We are very pleased to read that you felt welcome from the moment you arrived until the moment you departed... More 

leeds west yorkshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2015

when we arrived we had the benefit of an up grade so the four people in our group had a very large balcony with bbq and Jacuzzi. the room was cleaned very day and the staff always remembered our room number and could not seem to do enough for us. Thanks to marcel, Mohamed, roberto, ibriham, maria and all the... More 

Helpful?
2 Thank yelto
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

This was our second visit and we were welcomed back like members of the family from the fantastic team. Majid, Marcel, Arturo, Patricia, Abde and the rest of the guys made this a fantastic stay. The food was again better than your usual all inclusive, all main brand drinks, quiet, peaceful (until we arrived with our friends!), friendly, sun loungers... More 

Helpful?
2 Thank Michael C
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2015

All in all we did have a good time. Our room was always clean and the food quality was very good. Variety and quantity on occasions was a little lacking, when the restaurant manager was not there this was noticeable. The staff all worked really hard and just seemed to be understaffed and rushed off their feet. Loved the fact... More 

Helpful?
2 Thank nelgx
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR La Bocayna Village hotel for your holidays in Lanzarote and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review.... More 

northern ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 2, 2015

Booked this as looking for a quite week away. The reception has no air con. Windows cracked in reception and rest looked like never cleaned. Rooms big and airy with tv, dvd cd player. Kitchen area spotless and contains micro,juicer, coffee makers and over. Bathrooms in need of updating. Shower leaking reducing power 2nd bathroom shower door falling off. Curtains... More 

Helpful?
1 Thank D L
IberostarHoteles, Quality Manager at Iberostar La Bocayna Village, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR La Bocayna Village. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. Please accept our sincerest apologies for the... More 

Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 1, 2015

Had 4 days here after 3 days in Puerto del careen Not much to do for kids or teenagers Also a bit off the beaten track Probably need a car I had a car I also had no kids So checked all my boxes Peaceful Relaxing Only issue I had was I had to go and buy a pair of... More 

Helpful?
2 Thank Jasonfromleeds
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