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THB Tropical Island

C/ Fragata #2 | Urb Costa Papagayo, 35570 Playa Blanca, Lanzarote, Spain (Formerly Sun Tropical Island Resort)
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THB Tropical Island
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Ranked #25 of 36 Hotels in Playa Blanca
A recent review
4 of 5 stars reviewed 4 days ago
kaz221 scotland
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1,238 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Just back from a weeks All Inclusive in THB Tropical Island. This was an upgrade from THB Royal which we had booked back in October but on reading reviews realised that all previous bookings to THB Royal were being moved to Tropical Island. Our upgrade was to the Premium/Adult Only part of the complex which was really lovely. Lovely clean... More 

Was this review helpful? Yes 1
Director Tropi... T, Director General at THB Tropical Island, responded to this review

Dear Kaz, We are glad reading that you had a lovely week with us in the THB Tropical Island. On behalf of the entire team I would like to thank you for your comments. Our guest opinios are very important for us , with them we try and work to be better every day. We hope you visit us next... More 

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here February 2015 as a large family group with 3 small children. The apartments were spacious and celaned regularly. The hotel itself was very clean and there were 2 dining rooms and a snack bar. Food was nice as most normal AI with different themes each night and unless you are a very fussy eater you will never... More 

Was this review helpful? Yes 5
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Kate, Thank you for your comments about your stay in the THB Tropical Island. We are glad reading you have a nice time with us. Regarding to the entertainment, we will work on that to improve it, so that we able to offer an excellent stay to all our guest. Thank you for telling your experience and hoping you... More 

belfast
Contributor
16 reviews 16 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week in the THB Tropical Island and it was great. We stayed in a self catering apartment so cannot comment on the food in the complex. The complex itself is quite extensive with the grounds being very clean and well managed. We were contacted by our travel agent before we went to tell us that the... More 

Was this review helpful? Yes 4
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Davy, Thank you for your nice comment about your stay in the THB Tropical Island. We are really glad reading that you had a great time with us and that you enjoyed the facilities we had. We will be waiting for you and your family with open arms, ready for another great stay in Lanzarote. Please if you have... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic complex, with amazing swimming pools, snack bar, restaurant, I've stayed in playa blanca every year for the last 8 years and this is my all time best, as its wonderful for family's my 2 babes 1 aged 1 and 1 aged 3 loved every min of our stay. it has a thomas cook kids club if you book through... More 

Was this review helpful? Yes 5
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Vinnies, Thank you very much for your nice comments about your stay with us and for considering a fantastic complex, wonderful for families. We are really glad reading that you enjoyed all the services the hotel can offer, as the swimming pools, snack bar, restaurant,… Thank you again for your nice comment. Kind regards More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Went here end of January for a week all inclusive.room was really basic so we upgraded for 20 euros per night which was worth it,nobody got in the pools because they were freezing(unheated)but the staff were friendly which was nice Would I go back ? Probably not sorry

Was this review helpful? Yes 2
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Kristy, We feel very sorry because we did not give you what you expected. If we had known the inconveniences caused to you we something could be done from our part to make your stay better. Regarding to the pools, we would like to let you know that all the pools of the room blocks are heated up to... More 

North Ayrshire, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic time. Kids loved it 😊 would definitely go back. Room was fine, always plenty of choice at meal times. Evening entertainment good. Only downfall was that the outdoor pools were freezing. Overall a great holiday had by all.

Was this review helpful? Yes 4
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear guest, On behalf of the entire team of THB Tropical Island, I would like to thank you for choosing us for you stay in Lanzarote. We are glad reading that you had a fantastic time with us and that you enjoyed all the facilities and the services of the hotel, as the food, rooms and entertainment. We would like... More 

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Complex and rooms in general are very clean, although could do with updating. All staff encountered were very polite. Kids club was friendly. On first day the apartment door handle fell off and it was repaired within 10 mins. Had a 10 night stay, first 7 were self-catering, we ate out during this time as only 2 ring hob... More 

Was this review helpful? Yes 6
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Roland, On behalf of the entire team of THB Tropical Island, I would like to thank you for your comment. It is nice to read that you had a good time with us. Day by day we are trying to improve our services, so your comments are really important for us, make sure that we will work in the... More 

Tipperary, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort it's self is massive.. It's a very family friendly resort and I would recommend for families. The main pool is closed due to a pipe breaking but that wasn't a big deal to me or my partner as there are 15 other pools there and were not fussy. We went self catering so can't comment on their food.... More 

Was this review helpful? Yes 6
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Katie, Thank you very much for recommending the THB Tropical Island for families. We are glad reading that you had a good time with us. We apologize for the broken pipeline of the pool, which force us to repair it. It is nice that you enjoyed the other pools of the complex and all the facilities. Please do not... More 

Luton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came with a friend of mine for 5 night break , we had a swimming pool right outside our apartment door which was great , the apartment was lovely and clean , loads of room for two people. We paid 5 Euros one day to enter the adult pool area for 24 hrs , which was fantastic , really peaceful,... More 

Was this review helpful? Yes 6
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear guest, We are really glad reading that you had a fantastic time with us and that you enjoyed all the facilities and services the THB Tropical Island can offer to the guest. We are also glad hearing you liked our new Premium Pool Zone, we are really happy with this new only adults zone. Please for your next reservation,... More 

Lincolnshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have just spent 2 weeks at this resort and we will not be back sorry Playa Blanca was fantastic and we really enjoyed exploring but as for the apartment it wasclean but very shabby and very uncomfortable we did not spend anytime in apartment or on resort if we could help it. Cleaning staff were great friendly and did... More 

Was this review helpful? Yes 3
Director Tropi... T, Gerente at THB Tropical Island, responded to this review

Dear Denise We feel very sorry because we did not give you what you expected. Regarding to the room change, if one guest is not happy with the room we always try to change the guest to a more suitable room, without an extra cost, if the hotels booking situation allows that. Of course we also had a new Premium... More 

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