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H10 Timanfaya Palace

Certificate of Excellence
C/ Gran Canaria, 1, Montana Roja, 35580 Playa Blanca, Lanzarote, Spain
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1 room 1 guest
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H10 Timanfaya Palace
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3,414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,321)
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Staffordshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for the first two weeks of August, having chosen the hotel based on TripAdvisor reviews. On arrival at the hotel we were checked in efficiently, and our room was ready even though we were a little early. At check-in we paid for the in-room safe, purchased 10 bottles of water for the fridge (which then meant that... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Firstly I must say the staff were superb and were always happy to help. The manager eric I believe was extremely helpful on numerous occasions. It even appears he is the trained first aider which come in handy! My Girlfriend and I rarely visit a place twice as there is so much to see in the world.. however are genuinely... More 

Was this review helpful? Yes 2
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Lewis M, Thank you very much for your review and for the 5 points. I'm sorry if you have difficulties with the reps of Thomson... They are normally very nice and are for the guest.... They are not in my charge, but if you need something that I can do... please, contact me and I'll speak or write to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely friendly hotel with above average standard accommodation. The food in the main restaurant was very good breakfast, mid day but unfortunately at night the hot buffet section was very often just luke warm and sometimes even cold - was not happy.

Was this review helpful? Yes 2
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Westie-Lady, Thanks for your review. Sorry that you didn't enjoy the dinner. Best regards, José Angel Vazquez General Manager More 

Holmfirth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you do not like friendly staff, amazing food, great entertainment and an overall amazing holiday. However, if you do want these things then I cannot recommend the h10 Timanafaya Palace more. Me and my girlfriend arrived on 13/8 for 11 nights half board. We got to the hotel around half 2 and were given the keys to our room... More 

Was this review helpful? Yes 6
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Ryan M, What a shock with your headline!!.... but fortunatly I read the first sentence very quickly... :))) Thank you very much for your nice review and your rate of 5 points!!. Kind regards, José Angel Vazquez General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice stay. Lovely hotel. Food fantastic. Staff fantastic. Could be doing with new deck chairs though. Entertainment is also good. The singers called Magnifico are absolutely brilliant. Would definitely recommend this and would come back here.

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Mark A, Thank you very much for your nice review and your rate of 5 points!. Written down, we wait for you soon ; ) Kind regards, José Angel Vazquez General Manager More 

London
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our second stay at Timanfaya Palace, we stayed two years ago on the Privilege package deal with our friends. Everything here is still amazing and we all thought the food was even better this time around, plus we enjoyed the addition of the inside pool area where Privilege customers enjoy a waiter drinks service my Marlin; who is... More 

Was this review helpful? Yes 4
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear LondonTheWalkers, Thank you very much again for your nice review and your rate of 5 points!. If you remember, last year you had a complaint about sun care. I spoke to their manager and everything ok since that. Thanks for your advice. I hope to see you soon back. Kind regards, José Angel Vázquez General Manager More 

Lemmer, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Just got back from an amazing holiday at the H10 Timanfaya Palace. The second we arrived at the beautiful hotel lobby I knew we made the right decision to stay in this hotel.The decor is absolutely amazing and the scented candles add to the warm yet modern atmosphere. Very friendly and attentive staff at the reception, piano bar, pool bar,... More 

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Ellen d, Thank you very much for your nice review and your rate of 5 points. I really appreciate that you like our gardens. In Lanzarote the soil is very bad, there are many volcanic stones, it is dry and windig.... but we do our best with the resources that we have. Gracias!. Kind regards, José Angel Vazquez General... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the timanfaya palace last week sun 16th August for one week . The hotel was fantastic , just what myself and my partner wanted . If your after peace and quiet around the pool in the daytime , good food , clean rooms and good entertainment at night ..this is the place for you !! The adult only... More 

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear "TripAdvisor Member", Thank you very much for your nice review and your rate of 5 points. Enrique, Sidi and Mari Cruz have just got my compliments for your review. They are very happy. GRACIAS!!!. Kind regards, José Angel Vazquez General Manager More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a two week stay at the Timanfaya Palace and it was amazing. We've been on all inclusive holidays before, but never have we experienced such large measures with BRANDED alcohol (we got through quite a few bottles of Disaronno...!) and such delicious, varied food. My husband enjoyed a cooked breakfast every morning and the lovely chefs cooked... More 

Was this review helpful? Yes 4
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Mrs J, Thank you for your nice review and your rate of 5 points!!. Jesús and Mari Cruz will be specially happy with your review. I have just printed it ad sent to them with my compliments. It is very nice to read that being a young couple, you have enjoyed our hotel too. Gracias!!!. Kind regards, José Angel... More 

Bournemouth
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have just come back from this hotel Good points quite,well maintained ,very friendly ,food is excellent,maid are very good all rooms are spotless and reception are very efficient. Minor bad points Piano bar area need to have better air con as this was far too hot I appreciate this is a large area to keep cool but did put me... More 

Was this review helpful? Yes 1
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear rainbowsix, Thanks for your review. I'm sorry but in the big open general areas of the hotel we have no air conditioning. From the 5th floor to the 1st floor it is open, and air conditioning would be as having that on the street. We control the temperature with a vinyl thermal control on every window of the general... More 

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