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H10 Timanfaya Palace

Certificate of Excellence
C/ Gran Canaria, 1, Montana Roja, 35580 Playa Blanca, Lanzarote, Spain
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H10 Timanfaya Palace
Best prices for: 1 room 1 guest
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Ranked #4 of 35 Hotels in Playa Blanca
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Tracy C
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3,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Do not write reviews and have not stayed at this hotel yet but will be in august. just had to say sent an email to the hotel got a reply back in a day with all the information we needed very impressed with the service . If the hotel is run as efficiently can not wait until our holidays

Was this review helpful? Yes 4
Stoke-on-Trent, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wrote a report about the Timanfaya Palace in 2012, awarding 5 points for “an amazingly beautiful hotel”. Well, 3 years down the line my lovely partner and I returned for some well-earned rest and relaxation. Now if it was possible to award 6 points I would do so. You enter the front of the hotel from the drop-off and... More 

Was this review helpful? Yes 9
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear David V, Thank you very much for your nice review and your rate of 5 points!!. Please, don't wait 3 years again to come back!!! ; ) Kind regards, José Angel Vazquez General Manager More 

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from timanfaya palace and had a lovely time from start to finish. Booking in and out were not a problem. Staff were 100% couldn't do enough for you. Food was good great selections. Rooms were spacious and clean. Thomson reps were also very good. Our only bit of moaning is concerning the guests who insist on... More 

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear julstebol, Thanks for your review. Don't be afraid about the sun beds... we have enough for all guests... (following our rules of not reserving before 9:30h). We are ALWAYS in high season. Shame that you were so happy and just rated us 4 points. Best regards, José Angel Vazquez General Manager More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel from 23rd April to 4th may for my wife's birthday and what a fantastic time we had. Before we left I contacted the hotel to see if they could arrange some flowers for my wife birthday, a girl named viky sorted beautiful bunch go red roses and I'm sure she had a hand in the lovely... More 

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Neil B, Thank you very much for your nice review and your rate of 5 points!!!. Viky is our head public relations. She is a heaven!!. Kind regards, José Angel Vazquez General Manager More 

Neath, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely relaxing hotel with good staff,rooms and entertainment. The food was good and waiters were very helpfull. Entertainment was okay like most holiday hotels at holiday resorts the singer was good I think her name was Cas she also ran the Aqua Airobics. There was a lovely promenade and beach just outside.

Was this review helpful? Yes 3
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Patricia W, Than you very much for your nice review and your rate of 5 points!!,. GRACIAS!!!! Kind regards, José Angel Vázquez General Manager More 

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Adult hotel! The hotel staff were amazing, nothing was too big nor small for them! They made you feel very welcome and were so friendly, seeing them work as a team and have that vibe that they want to be there was amazing! Our two favourite staff members were Chris B and Hector, and many other bar help simply were... More 

Was this review helpful? Yes 2
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Dave5753, THANK YOU!!!. My staff do a wonderful job!!. Perfection... no, never, we are always thinking to improve our service, but right that they do a great job. Kind regards, José Angel Vazquez General Manager More 

Scunthorpe, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned again after a week at the fantastic Timanfaya Palace 18th May. This hotel just cannot be faulted, perfect in every way. From the staff on reception especially Lydia, she was very welcoming when booking in, & we got upgraded which was really nice, something we didn't expect so it was a good surprise. The maids who cleaned the... More 

Was this review helpful? Yes 6
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Keith B, Thank you very much indeed for being such a really good guest in our house!. GRACIAS!!. Kind regards, José Angel Vázquez General Manager More 

Staffordshire
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have just retuned from our third visit to Timanfaya Palace in the past year and we are booked for another visit for Christmas and New Year, which shows our confidence in the hotel, it's staff, cuisine, and the outstanding location and leisure facilities. On this occasion we chose a double superior room with sea views on... More 

Was this review helpful? Yes 7
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Leslie777, Thank you very much for your second very nice review and your rate of 5 points!!. You'll see in your next visit a new improvement in the main restaurant. We have just yesterday opened a new piece for the desset buffet.... More dessert... the best (for me) of the dinner ; ) Kind regards, José Angel Vázquez General... More 

DEVON
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel didn't dissapoint however we would not return again since we felt it was a bit too far away from shops and bars. Although we enjoyed our daily stroll it took about 30 mins to Playa BLanca and 45 mins to Marina Rubicon. The food although fresh and well presented was a bit repetitive a week was long enough.... More 

Was this review helpful? Yes 5
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

DEar KarenBPlymouth, Thank you very much indeed for your nice review and your rate of 5 points!. Gracias! Kind regards, José Angel Vázquez General Manager More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room old not refurbished, no wifi unless we sat on the balcony, TV only Spanish channels were watchable. Staff only some were friendly we soon learnt as a gay couple the staff that didn't like 2 men being together but others especially in the pool bar/restaurant were very nice. Difficult check out. We won't return.

Was this review helpful? Yes 2
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this review

Dear Mr. Neil S, I am sorry if you where unhappy in your holidays, but please, don't blame us as unfriendly with a gay couple... why??... Do you feel youselves different?... For us 2 men, 2 women, or man and women are people looking for a deserved rest. We make no distinction. In the hotel we have some gay staff... More 

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