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H10 Rubicon Palace

Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain
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H10 Rubicon Palace
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Ranked #11 of 35 Hotels in Playa Blanca
A recent review
5 of 5 stars reviewed yesterday
Mick L Birmingham, United Kingdom
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4,658 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Can't fault the Rubicon Palace. Been 7 years in a row and will be going back for many years to come. Food and drinks always excellent, great entertainment for adults and children alike. The perfect hotel for people who just want to relax in the lap of luxury.

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Was this review helpful? Yes
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great stay at the Rubicon Palace. Spotlessly clean throughout. The staff are superb, they go over and above with their service. Very helpful & great with children. Good quality food and drink (although wouldn't recommend the Oriental restaurant, great ambiance and service yet food quality lacking). Beautiful hotel grounds. Nice walk into Playa Blanca. Loved that there... More 

Was this review helpful? Yes 6
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Jessica W, Thank you so much for your positive review on TripAdvisor. It has been a pleasure for us to read that your stay at H10 Rubicon Palace has been great. We are waiting to welcoming you for your next holidays! Kindest Regards, The Management, More 

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first visited Rubicon Palace two years ago. Although we loved it last time we thought it was much improved this time. The themed restaurants look lovely and are an addition to last time. we only visited the Italian and the food, atmosphere and service was excellent. in fact the food servings was too much for me but didn`t like... More 

Was this review helpful? Yes 2
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Carol D, Thank you for your review on Tripadvisor. We are pleased to know you had a great experience at H10 Rubicón Palace and we are proud to see you had notified our improvement with our themed restaurants . According the check-in, many information are given to our customer in order to provide a better service and can be... More 

Cardiff, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 3 nights at February half term in a privilege suite over looking the sea as an end of holiday treat. The suite gave us the extra room and privacy that my husband and my 8 year old son appreciated having shared a standard bedroom for a fortnight last year. The biggest benefit for me was that that food... More 

Was this review helpful? Yes 3
Leicester, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Before I write my review I would like to say I use trip advisor a lot to help me make my bookings for holidays. My review will be fair and honest. I researched this hotel a lot as it was our first holiday abroad with our 2 year old and also our honeymoon so wanted it to be special. In... More 

Was this review helpful? Yes 22
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Amy L, We very much appreciate the time dedicated to give us your feedback after your recent stay in our hotel H10 Rubicon palace. We are grateful to receive your comments about some aspects to be improved, because this is the only way we can improve our service and facilities. Regarding your first room location, we always try to... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an amazing time at this hotel. Not a lot going on sometimes during day. Main pool with available sun beds was salt water which was not pleasant. If looking for nightlife, short drive in taxi to the nearest bars. Italian restaurant was amazing! So so nice. We were not overly impressed by the Asian restaurant - bit bland!... More 

Was this review helpful? Yes 6
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Chri127, Thank you for writing your review from your recent stay to our hotel H10 Rubicon Palace. We are glad to read that you had a great time with us. Regarding our Sports bar, everyday we have our maintenance team working around the hotel and I am sure, we will do it a revamp in the near future. We... More 

rainford
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We went April 2015 as a family of 4, the hotel was quite impressive. When we arrived, we saw a lovely reception area and Cava poured while we waited to check in ,if we wished to have some.The search for our rooms was a task, but we found them in the end, as the complex is so big. There are... More 

Was this review helpful? Yes 7
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear drewailsa, Thank you for choosing our hotel H10 Rubicon Palace and for sharing your comments on the tripadvisor community. We believe our hotel offers many facilities and services to make more enjoyable the holiday of our guest, however it seems we failed you. Regarding your comments about the fact that someone had used your debit card against your wishes,... More 

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Returned from yet another weeks break at the Rubicon Palace, 15th - 22nd March 2015. This is our sixth visit to this lovely hotel and our second consecutive year with the Privilege package. Not for everyone I suppose but suits us perfectly. From our arrival we were taken to our sea view room, a great view across to Fuerteventura. Dining... More 

Was this review helpful? Yes 3
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Glyn A, We much appreciate the time dedicated to give your detailed feedback after your recent stay with us. You were giving a very good description of our Privilege service and as you could see, we took in account, the comments of our guest and we changed the time close of our Privilege lounge area. Regarding the Wifi, we... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is in an excellent location right near the marina, which has a good market and restaurants. There's about a 15-20min walk to the restaurants in Playa Blanca but it's a nice walk along the sea front. The hotel was clean and the staff were helpful! Food was beautiful! I would definitely go back.

Was this review helpful? Yes 4
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Lisa S , Thank you for writing your review from your last stay among us at H10 Rubicon Palace. We appreciate your positives comments and we are glad to read that you will definitely come back with us. You are really welcome. Kind regards, The Management More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is beautiful, we were all blown away, I wrote to the hotel 2 weeks prior and we got beautiful rooms with big balcony and sea view. The hotel staff was very helpful, I called them one day that we were cold and they brought us an electronic heater. Wasn't happy with the bedding though, the duvet was very... More 

Was this review helpful? Yes 2
H10_Rubicon_Palace, Director de Recepción at H10 Rubicon Palace, responded to this review

Dear Bejci , Thank you for sharing your opinion with other travelers on tripadvisor. It is a pleasure for us that the hotel was to your likes. We glad to hear your positive comments about your room, grounds and our staff who made our pride. We work every day to give the best service as we can and gain the... More 

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