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H10 Rubicon Palace

Certificate of Excellence
Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain
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1 room 1 guest
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H10 Rubicon Palace
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5,211 Reviews from our TripAdvisor Community

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Traveler rating
    2,440
    1,774
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huddersfield, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

We visited for 2 weeks paying for the privilege club thank god.The whole hotel is badly run with poor information on most things. It took 3 days to find what the theme was each day in the buffet, I even asked the lady on the door. Sun beds - you had to go out very early to get 2 together.... More 

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durham
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

my honest opinion of this hotel is it is just to large a complex at the height of the season. that problem causes all off the little niggles that go with this review. the main restaurant was chaotic too many people at peak times. the same can be said about all communal areas on a night time. that said it... More 

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Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel huge though we were on the ground floor so had a grassy area with loungers to ourselves which was great as pool area,was very busy. Hotel is very clean and food was lovely loads of choice . Rooms were well furnished and maids did a great job catering to our needs. Quite abit out from the town so... More 

Was this review helpful? Yes 2
Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On arrival we were impressed with the design and landscaping of the hotel. Plenty of facilities, pools, restaurants and bars. The staff were wonderful and always had a smile for the guests. Everything about the wider facilities was excellent. However we were very disappointed with our room which really didn't match up to the images displayed on many websites and... More 

Was this review helpful? Yes 4
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Stephen S, Thank you for taking the time to leave your review on Trip Advisor. We are delighted to hear you were impressed with the design, facilities and landscaping of the hotel! Our staff work hard to ensure all our guests are enjoying their holiday and making the most of the facilities and services we have to offer here... More 

London
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for one week returning on the 23 August.Arrived quite late on the Sunday evening just in time to make dinner in the main restaurant.Whilst we ate our cases we taken to our rooms. We stayed in rooms 6063 & 6064 which are on the level of the reception , which we found to be good. The complex is... More 

Was this review helpful? Yes 10
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear knightfamily4, Thank you for sharing your feedback on Tripadvisor. We are glad to know you enjoyed the hotel with its services and facilities. Regarding to the restaurant or the sunbed points, we really appreciate your comments, since this feedback is very important for us due to the big efort done everyday by all the staff working here. We would... More 

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the 1st time we have taken our daughter, Son in law and the grandchildren on holiday age 2 and age 3 .The hotel facilities for the children were spot on they had a great time. The family room was very large the food was very good and the entertainment was brilliant. We would do it again and price... More 

Was this review helpful? Yes 2
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Judith W, Thank you for your review on Tripadvisor. It's a pleasure to read you were satisfied at H10 Rubicón Palace during the travel with your family. We are happy to know your children had a great time at the hotel and that you liked the room, the food or the entertainment and that it's well worth de money.... More 

Retford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Another fantastic stay at the Rubicon Palace, Lanzarote. Fantastic staff throughout the resort, fab animation team! Especially Christopher! Missed John Paul this year. Can't fault this resort ! Will be back again next year.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear clairej853, Thank you for sharing your opinion. We are pleased you consider H10 Rubicón Palace your second home. For sure, we can feel proud of the staff working here and we will print this message to give it to Cristopher. The fact that you will be returning is the best proof to know we are doing a good job.... More 

Norwich
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a two week stay at the H10 Rubicon Palace. On arrival was met by a delightful reception staff who gave us our room keys and lots of information about the hotel which is supplied as a newspaper. A good idea. We stayed in room 9916 which was in the central block above the Sports Bar and some... More 

Was this review helpful? Yes 10
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear David892101 Thank you for taking the time to write a detailed review on your stay with us! It is a pleasure to read you were happy with your room, entertainment and the service throughout your stay! Here at H10 Rubicon Palace we are always looking to make our guest’s holiday unforgettable from the moment they walk through the door!... More 

Nuneaton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my husband, son and daughter aged 12 and 15. Overall we had a fantastic holiday and really enjoyed our 14 night stay. The food was really good although we tended to eat in the smaller restaurant as the larger always seemed to be a little manic. The selection of food was more limited in the smaller one... More 

Was this review helpful? Yes 9
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we arrived the service was excellent, the room was lovely, with a great view, we did not leave the complex all week, no need to, everything we could wish for on hand, fabulous pools, plenty of seating, food was lovely, only down side was the food could have been warmer, but with so many to see to,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear suezog, Thank you for sharing your review about your fantastic holiday at H10 Rubicón Palace. We are delighted you had a great stay from the moment you arrived. The best motivation we could have is a comment like this and thanks to the high amount of satisfied guests giving us feedback everyday we can improve every season. We would... More 

Hotel Review Summarization

What travelers say

  • Piano Bar(58)
  • Very good(45)
  • Sea view(27)
  • Pool area(13)
  • Main pool(7)
  • Entertainments team(7)
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Family/play areas (32)
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Business center/function rooms (7)
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Other (762)

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Hotel & grounds (9)
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Dining (2)
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Pool/beach area (1)
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Other (23)
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