We arrived on a Sunday evening to be told the room we booked via a tour operator was wrong and didn't fit me my husband and our 2 children in. We had proof of a print out that we made pretty clear we booked for 4 people. The lady on reception said she check us into a family room and... More

We have just returned from a wonderful week at this hotel. We were travelling with 2 young children (4 and nearly 2) and the hotel was perfect for us. The pool complex is lovely and the children's pools are fantastic. Both our children were in the pool every day and had to be forcibly removed! There is also a lovely... More

I have just returned from 10 days at this wonderful hotel. The rooms were very modern and spacious, the hotel itself is lovely and the pool area is the best I have ever come across so big and so many sunbeds to choose from. The staff were all so friendly and helpful. I will definitely be returning to this hotel... More

Hotel staff very friendly and helpful. Pool area very nice with lots of palm trees and plenty of sunbeds. Pool a bit scruffy around the edges, looks like it needs a scrub. They were just completing a decking area outside the dining hall to eat outside. Lovely parasols and tables and chairs, but wasn't quite finished by the time we... More

Been to Lanzarote on a number of times and usually go cheap and cheerful, but this time decided to pay a little more for a hotel that was recommended. This hotel is rated a 4* however we dont usually take notice of star ratings abroad, as they can be very different from our country. there are both + and -... More

We have stayed at this hotel on numerous occasions and some areas of the hotel have improved but it still looks very dated . It has 3 pools 2 for children and one for adults and all three in need of a major refurbishment it has green mould around the edge and the bottom of the pool is all patched... More

This was my fourth stay at this hotel although the first time I'd been back in nine years and I wasn't disappointed. The hotel has benefitted from refurbishment since my last visit with the reception and other public areas fresh, clean and well maintained. The staff were very friendly, welcoming and nothing seemed too much trouble. Our room was on... More

We had visited this hotel in March 7 years ago. It was mostly geared for older people then with just a few childrens facilities. Now, however it is a family hotel and great for that, but not if you want a quieter type of break. Check for school holidays across the country, we thought we were outside based on our... More

Stayed here from the 23rd April for a week nice hotel shame about weather but best bit by far was the photos I had taken of my daughter and niece a lovely lady Christina and a great keepsake defo worth while thank you Christina highly recommend Elisha