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Sandos Papagayo Beach Resort

Certificate of Excellence
GreenLeadersSilver level
Calle Las Acacias, no 6 | Playa Las Coloradas, 35580 Playa Blanca, Lanzarote, Spain
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Sandos Papagayo Beach Resort
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4,006 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having booked then reading reviews we decided that we should upgrade to Royal Elite to avoid the queues etc. [You must all have read by now] I emailed the hotel who said we could upgrade on arrival for 48 euros per night per couple. We hired a car as much quicker than transfers [cost us £45 for the week, and... More 

Was this review helpful? Yes 5
Luton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel with stunning views. Plenty of sunbeds, although if you want to be around the pools or on the chill out area you did need to put your towels out at 8 ish! The adults only swimming pool and Jacuzzi is great. Pool Just needs to be a little bit warmer. Food is nice and plenty of choice, the... More 

Was this review helpful? Yes 2
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear Marie K, thank you for all your comments. We take good note of everything and will transfer the information to the different departments involved. We are pleased to know that overall you enjoyed your holidays and remain at your disposal for anything you may need. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Nottingham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a brilliant hotel, the food is nice, weather is good, and the entertainment is brilliant! The only thing I would say is it sits on a pebbly beach (different to what I was expecting) but the beach is nice enough, and it's not far to the next sandy beaches! Also over the rear side of the hotel is... More 

Was this review helpful? Yes 1
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear Amelia b, thank you for all your comments. We are pleased to know that you enjoyed your holidays and that the Hotel met your expectations. We look forward to welcoming you in the near future. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

hotel huge. Very clean excellent food choice/drink several pools with towels provided on asking. takes quite a while to work out the different ways to reach bars/lounges etc due to size of hotel. entertainment not in big enough room when put on by animation staff (very good what they do even though miming). lots of energy used. Luggage room could... More 

Was this review helpful? Yes 1
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear MargaretB, we really appreciate your comments and take note of everything; we regret the inconveniences suffered. We are pleased to know that overall you enjoyed your holidays and look forward to welcoming you in the near future. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Romford, United Kingdom
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After coming here previously a few times we now aim to visit once a year as we enjoy it. This year it was for our main holiday, we went for 12 nights on the 14th June. Since our visit last June the improvements are great. Outside dining is lovely (we saw the early stages of construction last year, you can... More 

Was this review helpful? Yes 5
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear EssexAngelDelight, thank you for all your comments and your nice words to the Hotel. We really appreciate your loyalty to Sandos and look forward to welcoming you in the near future. We take good note of everything and are pleased to know that you enjoyed your holidays overall. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Colchester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've just returned from a very enjoyable week at this hotel, the staff are all lovely and really helpful and the whole place is spotlessly clean. The food is probably some of the best I've had on an all inclusive with tons of choice and lots of freshly cooked options, we didn't try the oriental but the Mexican was excellent... More 

Was this review helpful? Yes
Blackpool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our third visit to Papagayos and it was as good as before. It was really good to be recognised by the staff especially those we had got to know. All the staff here are polite, helpful and very attentive. We got the room we requested but were a little disappointed with the renovation, it reduced the amount of... More 

Was this review helpful? Yes 3
St Helens, United Kingdom
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Second visit wasn't as impressed as last year food wasn't as good got given a room facing the mountains complained to reception she was very rude gave us a room bottom floor facing the pool it was better but no sun on it very disappointing when you have paid so much still had a nice time met some nice friends... More 

Was this review helpful? Yes 2
Maidenhead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very good rooms, ample size as was the bathroom, spotless clean, we managed to have our 4 rooms next to each other, sea view from the rooms were amazing ( we were on Level 2). It took us a couple of days to find our way around, good entertainment as it was late February. Staff very friendly, excellent food, as... More 

Was this review helpful? Yes 1
Burnley, Lancashire, England
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Sandos Papagayo Beach Resort, Lanzarote hotel for 1 week in June (2015), here is my review. We upgraded to Royal Elite so had access to other areas not normally included. I am going to be critical here as I think the hotel was almost perfect but for a few things so if the hotel reads this... More 

Was this review helpful? Yes 6
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