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Sandos Papagayo Beach Resort

Certificate of Excellence
Calle Las Acacias, no 6 | Playa Las Coloradas, 35580 Playa Blanca, Lanzarote, Spain
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Sandos Papagayo Beach Resort
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Sandos Papagayo Beach Resort
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3,797 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, England
Contributor
12 reviews 12 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed today NEW

Stayed here last November with my friend as we both wanted a break from work and kids. Booked with Low Cost holidays but when we arrived the hotel had no record of our booking.This was soon remedied by Reception but could have been done with a smile! we had a clean, if a little tired room with a fantastic view.... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here with my family and we treated our selves to the Royal Elite that the hotel offers, well worth the money! Our room was clean and tidy which we expected and the food that they served was out of this world! The staff at reception were extremely helpful and the bar staff were always happy. We will definitely be... More 

Was this review helpful? Yes 4
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear HarryOJones, thank you very much for your kind comments to this Hotel. We are really happy to know that you enjoyed your holidays and that the Hotel met your expectations. We look forward to welcoming you in the near future. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have just got back from 11 nights at the Sandos Papagayo Beach Resort. It was our first time travelling to Lanzarote, but we were REALLY impressed with this hotel. Firstly, we decided to upgrade to the Royal Elite service, which we found to be a great option – the upgrade gives you access to 2 lounges... More 

Was this review helpful? Yes 8
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear Dan_Bromley, thank you very much for all your nice comments and remarks. We are pleased to know that the Hotel met your expectations and that you enjoyed your holidays. We regret to know that your room was not turned up everyday. We do clean the rooms everyday, and in the evenings for Royal Elite guests we do the coverage.... More 

wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned for the sixth time to this fabulous hotel and yet again were not disappointed. Last November, we decided to have a change and try somewhere new. IT was lovely, but the position of this hotel, the fantastic food , the cleanliness of the place and the fantastic friendly welcoming staff at The Papagayo reinforced our attitude... More 

Was this review helpful? Yes 3
glasgow
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After staying at this hotel in 2013 and 2014, we returned to Sandos Papagayo in April 2015 for a third time, unfortunately I don't think there will be a fourth time. Despite being members of the Sandos4U Loyalty Club and despite receiving a letter from the hotel asking us to enjoy the free bottle of Cava that was in our... More 

Was this review helpful? Yes 4
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear colandjo, thank you for all your comments. We regret what happened in your room and really apologize once again for the inconveniences you suffered. We appreciate your loyalty to Sandos and remain at your disposal for anything you may need. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Saul, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Upgraded to Royal Elite on this stay. Avery nice room with good sea view close to the lifts and gym. the included tea and coffee making facilities in the room were a definite plus factor an easy stroll from the hotel to the nearby Marina where local markets are held on Wednesdays and Saturdays refurbishments are ongoing at the moment... More 

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Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear Barry F, thank you very much for all your comments and your kind words to this Hotel. We are pleased to know that you enjoyed your holidays and that the facilities and the Staff met your expectations. We look forward to welcoming you in the near future. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Durham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for a week in April. The location is very quiet, approximately 30/ 40 minute stroll to Playa Blanca or there's a free bus from the hotel which was very punctual. There's a beautiful beach in the opposite direction to Playa Blanca which we walked to several times, 10/ 15 minutes from the hotel, we... More 

Was this review helpful? Yes 1
Subdireccion S, Director de Relaciones con Clientes at Sandos Papagayo Beach Resort, responded to this review

Dear Sheryl S, thank you for your nice words. We really appreciate all your comments and take good note of them. We are pleased to know that overall you enjoyed your holidays and look forward to welcoming you in the near future. Yours sincerely, Natalia Bravo de Laguna Assistant Manager More 

Manchester UK
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a three night stay with my daughter and sister. We upgrade before we went to the royal elite. The room had the wow factor and a a lovely sea view room. The breakfast was the best meal. Coffee orange juice and cava served at your table. Lunch and dinner not as good but a variety of food was on... More 

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Stirling, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a week here in April. Whilst the hotel could do with fixing some things like the tiles around the pool overall a great place to stay. Staff were fantastic in the restaurant, pool bar & reception. Food was varied so something different to eat every meal. Nice touch from the hotel to send a bottle of prosecco to the... More 

Was this review helpful? Yes 5
Guernsey, null, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just back from a relaxing stay at this Hotel. Very clean, spacious rooms and beautiful sea views from our balcony. A very pleasant walk to the Marina which had some great restaurants and bars and also a market on Wednesday and Saturday. The all night snack bar was very poor, with cold leftovers, rather than fresh food. This in no... More 

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